1
SAP Advanced Analytical Capabilities
Beyond Business Intelligence
Troy Mahr
Jon Ross
2
Introduction
 Advanced Analytics and the value of integration with SAP
HANA
 What do you truly know? Where does Advanced
Analytics provide the biggest benefits?
 One tool or the right toolset?
3
Agenda
 Business Impact of Analytics
 Overview of SAP’s BusinessObjects Business Intelligence Suite
 SAP Analysis Applications
 SAP Lumira
 SAP Predictive Analysis
 SAP InfiniteInsight
 SAS Integration (forthcoming)
 Demonstration
 Bringing Value to the Business
 Resources and Next Steps
 Q&A
Business Impact of Analytics
5
Comparison of Business Intelligence and Analytics
 BI tools have been used for years to report on historical
data
 Predictive analytics is different, using advanced statistics
to find patterns that traditional BI tools may not reveal
 Big data, coupled with statistical capabilities, provide self-
service and have enabled end-users to develop higher
quality predictive models
 This combination, and embedding the models into
business processes, allows firms to discover, deploy, and
profit from the knowledge they gain
6
Business Intelligence vs. Predictive Analytics
 Where are you?
 Where do you want
be?
 Where is your
competition headed?
7
Insights through Predictive Analytics
 The vast majority (85%) of those currently using
predictive analytics report it having had a positive impact
on their business
 Sales (46%), finance (44%) and marketing (42%) are the
three functions seen to currently benefit most from the
use of predictive analytics
 The key benefits of using predictive analytics are
considered to be better business performance in the
future (61%), greater insight into business dynamics
(50%) and making greater use of data already available
(49%)
Source: Loudhouse Research
8
Business Benefit Examples of Predictive Analytics
Source: SAP and Ventana Research
Instantly predict market trends and customer needs
Create customized offer for each segment and channel
Predict how market-price volatility will impact
production plans
Foresee changes in demand and supply across your
entire supply chain
Proactively manage your workforce by attracting and
retaining talent
9
Business is Paying Attention to Predictive Analytics
Key Points:
 90% of organizations agree that predictive analytics (PA) give
them a competitive advantage
 60% of those surveyed agree that PA is currently an investment
priority, while 80% think it will be a crucial investment in the next
5 years
 Those who invested in PA are seeing a quick return on
investment – 30% reporting a major impact from PA in the first 6
months, with 50% reporting similar benefits 6-9 months out
 95% have seen an increase in the volume of data they are dealing
with over the last year (“big data”)
 Businesses say they are using PA to exploit opportunities rather
than minimize risk – predicting customer needs and market
trends are seen as the most valuable scenarios for PA
Source: Loudhouse research agency study in 2013, sponsored by SAP
SAP Newsbyte – Dec. 4, 2013
SAP’s BusinessObjects
Business Intelligence Suite
11
Analytics Solutions from SAP
Agile
Visualization
Advanced
Analytics
Big Data
Mobile
Collaboration
Cloud
Enterprise
Business Intelligence
Today’s
Focus
12
SAP’s Strategic Focus on Analytics Solutions
13
BusinessObjects Solutions
14
Product Overview - Lumira
 Freedom to visualize your data, discover
new insights, and share stories
 Available as a separate product or embedded as part of
Predictive Analysis
 Transform data – acquire data from corporate and personal
sources
 Visualize and discover insights – rich library of chart types;
extend, embed and customize with SDK; and discover related
insights and influencers
 Share stories – build engaging stories using storybooks and
infographics, using mobile, web and desktop
 Lumira Server now available for processing big data in real time
15
Product Overview – Predictive Analysis
 Identify the KPIs that will drive the greatest revenue
growth and profitability
 Easily share financial intelligence with key stakeholders
for immediate decision making
 Use predictive analytics to improve financial performance
from strategy to execution
 Reduce financial risk through cash analyses with
predictive modeling and visualization
 Improve accounting with predefined content, advanced
analyses, and ad hoc reporting
16
Feature Summary – Predictive Analysis
Some key advanced analytical features available in PA
include:
 23 statistical algorithms (and growing)
 Apriori in demo today
 Integration with the HANA predictive analytics library
(PAL)
 Support for open source “R” language
 Integration of Lumira within PA to build data visualization
on top of analysis
17
Integration Overview – Predictive Analysis
18
Infinite Insight - “Insights”
Source: SCN Blog Entry
19
Demonstration – SAP Predictive Analysis
Example: Apriori Algorithm “Association Analysis”
Apriori
 Classic predictive analysis algorithm
 Used to uncover hidden patterns and correlations
among a set of items
Popular Use Cases
 Amazon “Frequently Bought Together”
 Transactional data (Sales Order items)
Measures
 Support
 Proportion of transactions in the data set which contain a particular item set (Ex: 1/5 , 1 out of 5
transactions contain an item set)
 Confidence
 Measure tells you how often a customer buys Item B when they buy Item A.
 Lift
 Used to judge the strength of the association rule
 For example if we have high support and high confidence then we get a strong association, but this can
be deceptive because we can have a high level of confidence even when they are independent
 Lift ratio = confidence of the rule / the confidence assuming Item B and Item A are independent
20
Bringing Value to the Business
22
Best Practices
 Consider the broad indicator over the precise measurement
 Is measurement to the 4th decimal necessary or will a more general
indicator suffice?
 Make sure leadership is aligned with strategic priorities and see
activities the same way
 Keep measurements and KPIs to a reasonable and actionable
number
 Once you’ve determined what the right measures are, be prepared for
them to change as your organization does
 In most cases, the organization is already collecting the data you
need; you just need to know how to use it
 Present the right data to the right people in the right way
 Look for opportunities to embed information in business processes
23
Resources
 Product Roadmaps – available on SCN or SAP.com
 Watch short SAP Videos on YouTube – look for channels related
to SAPAnalytics Training or SAP HANA Academy. You’ll find a
series of related topical sessions that are quite informative.
 SCN – browse around – there’s great material
 http://scn.sap.com/community/predictive-analysis
 Dickinson + Associates LinkedIn Page:
https://www.linkedin.com/company/68054?trk=prof-exp-
company-name
24
Next Steps
 Identify areas where Predictive Analytics can provide
business value?
 Download the trial versions of SAP Lumira – watch for
other software as it becomes available
 Talk with other businesses about what they are doing with
advanced analytics
Dickinson + Associates BI Offerings
26
Service Offerings
SAP Strategy +
Implementation
Process
Optimization
Services
SAP
Upgrade
Services
Support
Desk
Professional
Staffing
ERP
Mobility
Analytics
27
Dickinson + Associates
Troy Mahr
Manager, Business Intelligence
troy.m@dickinson-assoc.com
586-747-0242
Jonathan Ross
Consultant
jon.r@dickinson-assoc.com
312-496-7577

SAP Advanced Analytical Capabilities

  • 1.
    1 SAP Advanced AnalyticalCapabilities Beyond Business Intelligence Troy Mahr Jon Ross
  • 2.
    2 Introduction  Advanced Analyticsand the value of integration with SAP HANA  What do you truly know? Where does Advanced Analytics provide the biggest benefits?  One tool or the right toolset?
  • 3.
    3 Agenda  Business Impactof Analytics  Overview of SAP’s BusinessObjects Business Intelligence Suite  SAP Analysis Applications  SAP Lumira  SAP Predictive Analysis  SAP InfiniteInsight  SAS Integration (forthcoming)  Demonstration  Bringing Value to the Business  Resources and Next Steps  Q&A
  • 4.
  • 5.
    5 Comparison of BusinessIntelligence and Analytics  BI tools have been used for years to report on historical data  Predictive analytics is different, using advanced statistics to find patterns that traditional BI tools may not reveal  Big data, coupled with statistical capabilities, provide self- service and have enabled end-users to develop higher quality predictive models  This combination, and embedding the models into business processes, allows firms to discover, deploy, and profit from the knowledge they gain
  • 6.
    6 Business Intelligence vs.Predictive Analytics  Where are you?  Where do you want be?  Where is your competition headed?
  • 7.
    7 Insights through PredictiveAnalytics  The vast majority (85%) of those currently using predictive analytics report it having had a positive impact on their business  Sales (46%), finance (44%) and marketing (42%) are the three functions seen to currently benefit most from the use of predictive analytics  The key benefits of using predictive analytics are considered to be better business performance in the future (61%), greater insight into business dynamics (50%) and making greater use of data already available (49%) Source: Loudhouse Research
  • 8.
    8 Business Benefit Examplesof Predictive Analytics Source: SAP and Ventana Research Instantly predict market trends and customer needs Create customized offer for each segment and channel Predict how market-price volatility will impact production plans Foresee changes in demand and supply across your entire supply chain Proactively manage your workforce by attracting and retaining talent
  • 9.
    9 Business is PayingAttention to Predictive Analytics Key Points:  90% of organizations agree that predictive analytics (PA) give them a competitive advantage  60% of those surveyed agree that PA is currently an investment priority, while 80% think it will be a crucial investment in the next 5 years  Those who invested in PA are seeing a quick return on investment – 30% reporting a major impact from PA in the first 6 months, with 50% reporting similar benefits 6-9 months out  95% have seen an increase in the volume of data they are dealing with over the last year (“big data”)  Businesses say they are using PA to exploit opportunities rather than minimize risk – predicting customer needs and market trends are seen as the most valuable scenarios for PA Source: Loudhouse research agency study in 2013, sponsored by SAP SAP Newsbyte – Dec. 4, 2013
  • 10.
  • 11.
    11 Analytics Solutions fromSAP Agile Visualization Advanced Analytics Big Data Mobile Collaboration Cloud Enterprise Business Intelligence Today’s Focus
  • 12.
    12 SAP’s Strategic Focuson Analytics Solutions
  • 13.
  • 14.
    14 Product Overview -Lumira  Freedom to visualize your data, discover new insights, and share stories  Available as a separate product or embedded as part of Predictive Analysis  Transform data – acquire data from corporate and personal sources  Visualize and discover insights – rich library of chart types; extend, embed and customize with SDK; and discover related insights and influencers  Share stories – build engaging stories using storybooks and infographics, using mobile, web and desktop  Lumira Server now available for processing big data in real time
  • 15.
    15 Product Overview –Predictive Analysis  Identify the KPIs that will drive the greatest revenue growth and profitability  Easily share financial intelligence with key stakeholders for immediate decision making  Use predictive analytics to improve financial performance from strategy to execution  Reduce financial risk through cash analyses with predictive modeling and visualization  Improve accounting with predefined content, advanced analyses, and ad hoc reporting
  • 16.
    16 Feature Summary –Predictive Analysis Some key advanced analytical features available in PA include:  23 statistical algorithms (and growing)  Apriori in demo today  Integration with the HANA predictive analytics library (PAL)  Support for open source “R” language  Integration of Lumira within PA to build data visualization on top of analysis
  • 17.
    17 Integration Overview –Predictive Analysis
  • 18.
    18 Infinite Insight -“Insights” Source: SCN Blog Entry
  • 19.
    19 Demonstration – SAPPredictive Analysis Example: Apriori Algorithm “Association Analysis” Apriori  Classic predictive analysis algorithm  Used to uncover hidden patterns and correlations among a set of items Popular Use Cases  Amazon “Frequently Bought Together”  Transactional data (Sales Order items) Measures  Support  Proportion of transactions in the data set which contain a particular item set (Ex: 1/5 , 1 out of 5 transactions contain an item set)  Confidence  Measure tells you how often a customer buys Item B when they buy Item A.  Lift  Used to judge the strength of the association rule  For example if we have high support and high confidence then we get a strong association, but this can be deceptive because we can have a high level of confidence even when they are independent  Lift ratio = confidence of the rule / the confidence assuming Item B and Item A are independent
  • 20.
  • 21.
    Bringing Value tothe Business
  • 22.
    22 Best Practices  Considerthe broad indicator over the precise measurement  Is measurement to the 4th decimal necessary or will a more general indicator suffice?  Make sure leadership is aligned with strategic priorities and see activities the same way  Keep measurements and KPIs to a reasonable and actionable number  Once you’ve determined what the right measures are, be prepared for them to change as your organization does  In most cases, the organization is already collecting the data you need; you just need to know how to use it  Present the right data to the right people in the right way  Look for opportunities to embed information in business processes
  • 23.
    23 Resources  Product Roadmaps– available on SCN or SAP.com  Watch short SAP Videos on YouTube – look for channels related to SAPAnalytics Training or SAP HANA Academy. You’ll find a series of related topical sessions that are quite informative.  SCN – browse around – there’s great material  http://scn.sap.com/community/predictive-analysis  Dickinson + Associates LinkedIn Page: https://www.linkedin.com/company/68054?trk=prof-exp- company-name
  • 24.
    24 Next Steps  Identifyareas where Predictive Analytics can provide business value?  Download the trial versions of SAP Lumira – watch for other software as it becomes available  Talk with other businesses about what they are doing with advanced analytics
  • 25.
  • 26.
    26 Service Offerings SAP Strategy+ Implementation Process Optimization Services SAP Upgrade Services Support Desk Professional Staffing ERP Mobility Analytics
  • 27.
    27 Dickinson + Associates TroyMahr Manager, Business Intelligence troy.m@dickinson-assoc.com 586-747-0242 Jonathan Ross Consultant jon.r@dickinson-assoc.com 312-496-7577