Brown Pierre-Louis Etienne is seeking an entry-level position in computer science using his Optional Practical Training. He has a Bachelor's of Science in Computer Science from James Madison University with a minor in Music Industry. His previous work experience includes positions at JMU IT Helpdesk Support Specialist, Assisting New Transfers orientation program at JMU, and as a sales representative at a bookstore. He has strong skills in software like Microsoft Office, various programming languages, and music production.

1. Brown Pierre-Louis Etienne
Cell phone: (540) 325-4722
Email: etiennbp@dukes.jmu.edu
Local Address: Permanent Home Address:
1339 DevonLn. 239 GlenmontFarmRd.
Harrisonburg,VA 22801 Fort Valley,VA 22652
Objective: To obtain an entry-level position in Computer Sciences and gain experience under my OPT.
Education James Madison University, Harrisonburg, VA
Bachelor of Science in Computer Science, December 2015
Minor: Music Industry
Skills Multilingual: English, Haitian Creole, French and Spanish
Software: Microsoft Office Suite, Remedy, Bomgar, FL Studio, Eclipse, VMWare
Employment April 2014-December 2015: JMU IT Helpdesk Support Specialist
• Deliver consistent high quality computing support and service to JMU community
• Provide strong customer service skills to provide high levels of customer satisfaction
• Serve as the customer support specialist and advocate for the computing needs of the
JMU community
• Learn and provide basic problem-solving and service management
• Pursue continuous growth of technology and customer service skills and share
knowledge with co-workers and customers
• Contribute to a dynamic customer service team
February 2013- September 2013: Assisting New Transfers (ANT), JMU Orientation
• Worked with a team to develop and implement orientation programs
• Demonstrated team leadership and served as a positive role model to incoming students
• Developed and demonstrated responsibility and effective communication skills
• Demonstrated sensitivity to diversity and institutional pride
• Provided excellent customer service
• Assisted transfer students in developing peer relationships, academic effectiveness
December 2011- February 2012: Sales Representative, efollet (Bookstore), Middletown VA
• Assisted students with locating books
• Answered questions
• Served as cashier and assisted with monetary transactions
February 2010: Interpreter, Haiti Mission Service, Haiti
• Assisted American Doctors in communicating with patients
Activities Centennial Scholar Program Recipient
Proud Member of Theta Chi Fraternity – Eta Kappa Chapter
Soccer Player, Lord Fairfax Community College, Middletown, VA, fall 2011
Volunteer, Columbia Furnace Church Food Pantry, Edinburg, VA, 2010-present
Bass player, Youth Group Band, 2010-2012
Beat Maker, 2008-present