The document is a curriculum vitae for Michelle Mamdouh that outlines his work experience as an operations manager and accountant, personal skills including leadership and time management, and education including a Bachelor of Commerce degree from Helwan University. It provides details on his roles and responsibilities in previous positions managing staff and operations as well as accounting tasks. The CV highlights his goal of obtaining a new managerial position that utilizes his existing skills and experience.

1. Curriculum Vitae MICHELLE MAMDOUH
PERSONAL
INFORMATION MICHELLE MAMDOUH RASHAD
73 Ibrahim Khella Street _ Imbaba _Giza
0122 646 0273
Michelle.Trinty77@gmail.com
Facebook : MICHELLE MAMDOUH.
Nationality : Egyptian.
Gender : Male Marital Status : Single. Date of birth : 7/1/1989
WORK EXPERIENCE
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PERSONAL SUMMARY
OBJECTIVE
▪Operations manager with experience of successfully coordinating the
activities of various departments concerned with the production, pricing,
sales, and distribution of products & services. Comfortable working with
people of all levels and having a good commercial approach to solving
problems and developing business processes. Having proven people
management skills, with the ability to manage performance and motivate
staff on an individual and team level.
- Flexible general accountant who adapts seamlessly to constraint evolving
accounting processes and technology . skilled in regulatory the general
operation & tax accounting . adapt at supplying quick responses to inquiries
and accounting questions.
▪Now looking for a new and challenging managerial , one which will make
best use of my existing skills and experience and also further my personal
and professional development.

2. Curriculum Vitae MICHELLE MAMDOUH
PERSONAL SKILLS
▪Ability to achive goals and work under pressure.
▪Ability to work with group leadership.
▪Ability to absorb customrs anger.
▪Leadership.
▪Forecasting.
▪Time management.
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(JUNE 2015-PRESENT )
(OCT 2013 – JUNE
2015)
-JESSYTRADE Company For Hotel Equipment .
Operation Manager.
▪Driving operational improvementsResponsible for monitoring and
continually improving standards of performance and quality within the
operation.
▪Duties: Managing a team of approximately 80 employees in a busy work
environment.
▪Establish and implement departmental policies, goals, objectives, and
procedures.
▪Ensuring that capacity and capability are continually planned.
▪Producing Operations manuals which define how the business is to be run.
▪Handling and swiftly resolving customer complaints in a professional and
effective manner
▪Maintaining good staff relations through effective communication,
leadership, discipline and motivation.
-JESTEEL – Stainless Steel And Hotel Equipment Manufacturing .
Accountant.
▪Optimized and amanaged spending through collaboration with key business
leaders .
▪Creating, managing and analysing performance data and other information.
▪Investigating and understanding the problems and solve it .
KEY SKILLS AND
COMPETENCIES
▪Proven ability to lead, motivate and build successful teams.
▪Understand all legal, regulatory, information security and compliance
requirements.
▪Achieving targets in a dynamic and complex business environment.
▪Team leading & people development skills.
▪Able to manage and develop a diverse group of highly skilled people.
▪A pragmatic approach to getting the required results.
▪Ability to manage operations within budgetary constraints.
▪Building and maintaining strong and effective relationships with suppliers
and customers.

3. Curriculum Vitae MICHELLE MAMDOUH
▪Negotiation.
▪Decisiveness.
▪Troubleshooting.
▪High self –confidence.
▪Attention to detail.
AREAS OF
EXPERTISE
COMMUNICATION
SKILLS
MOTHER TONGUE
ANOTHER LANGUAGE
EDUCATION AND
TRAINING
(SEP2007-2010)
(JUNE2009)
MILITARY STATUS
▪Performance management.
▪Customer satisfaction.
▪Commercial awareness.
▪Opening new branche.
▪Overseen many expositions.
▪good communication skills gained through my experience as accountant &
purchasing & customer service & operation manager.
▪ARABIC.
▪ENGLISH.
▪Bachelor Of Commerce And The Department Of Business.
Helwan Univercity.
▪I.C.D.L Modules.
Reserve officer (april 2011_October 2013).
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