Carolina Riffo is seeking a position in import/purchase coordination or analysis. She has over 10 years of experience in foreign trade, imports, and supply chain operations. Her experience includes import cost analysis, customs clearance, supplier negotiation, and ensuring inventory and process standards. She is proficient in English and has a bachelor's degree in chemical engineering.

1. Carolina Andréa Martins Riffo
Avenida Arquiteto Vilanova Artigas, 236 – Jd. Sapopemba / SP
e-mail: carol.riffo@gmail.com / phone: (11) 9.8631-0389
Presentation Letter
I am a communicative person, with preference for teamwork. Friendly and receptive I always try to collaborate
with my skills to meet the goals and objectives of the company.
I am a Professional with a large experience in foreign trade; I worked most of time at Import Department. I have
experience in both freights, sea and air freight. I am also used to work with a large information`s flow. I used to work
every Day monitoring up to 40 import process, clearing at customs 10 D.I. (Declaration of import) per month, with a gross
value of R$ 6.000.000,00 monthly.
I am a Professional with a great tendency to organization and standardization to guarantee the highest level of
performance and continuity of processes. I have experience in the preparation of operational`s manual and development
of forms for tracking and archiving of data necessary for the processes.
Along with supervision, I developed import cost control system for monitoring costs by stage, thus enabling to
detect which are the most likely points to restructuring and cost reduction.
Carolina A. M. Riffo
Professional References
• Julio dos Anjos – Import Analyst – Prot-Cap – 2090-3383
e-mail: julio.eduardo@protcap.com.br (Par)
• Debora Cruz – Supply Chain Coordinator – Prot-Cap– 2090-3300
e-mail: Débora.cruz@protcap.com.br

2. Carolina Andréa Martins Riffo
Avenida Arquiteto Vilanova Artigas, 236 – Jd. Sapopemba / SP
e-mail: carol.riffo@gmail.com / phone: (11) 9.8631-0389
Job Intention
Import / Purchase Analist/ Coordinatior (Supply Chain)
Academic Formation
• Bachalor Degree
Chemical Production Engineering
Faculdade Oswaldo Cruz
Starting: January / 2006 - Conclusion: December / 2010
• Technical Degree
Chemistry with Emphasis on Computerized Colorimetry
Colégio Benjamin Constant
Starting: January / 2004 - Conclusion: December / 2005
Extra Courses
• Foreign Trade Course – Export Skills I
Universidade Corporativa Banco do Brasil
August / 2008
• Foreign Trade Course – Export Skills II
Universidade Corporativa Banco do Brasil
October / 2008
• Project Management - Basic
Wilson Ramos (DuPont Engineering University)
August / 2009
• Procedures for Tax Classification of Goods
Aduaneiras
April / 2010
Languages Skills
English: Advanced reading, advanced writing, advanced conversation.
Spanish: Basic reading, basic writing, basic conversation.
Additional Knowledge
Office: Excel, Word, MS Project, MS Access e PowerPoint. – Intermediary
ERP: SAP and Protheus (Totvs) - Intermediary
E-mail manager: Lotus Notes (IBM) and Outlook (Microsoft) – Advanced
Professional Resume
Experience in foreign trade both imports and exports. Knowledge in inventory study through ABC curve analysis
and future sales analysis for demand definition and replacement purchase schedule. Experience in cost reduction through
negotiations with partner suppliers and service’s providers. Knowledge of ISO standards for adequacy of manuals and
forms applied to department and correct filing of documents. Experience in analysis of Brazilian tariff code to confirm
product classification.

3. Professional Experience
Aiha Importação e Exportação EIRELI
February 2016 – Actual
Position Held:: Import Analyst
Last Salary – R$ 2.900,00
• Elaboration of imported material’s quotations for the sales and technical teams;
• Study of cost of import processes for profitability analysis;
• Analysis of the ABC curve and the stock level for issuing the purchase order (P.O.) from the supplier;
• Annual programming study of requests for essential and high demand products;
• Implementation of forms and procedures for internal and external ISO audits, facilitating access to import information
as well as process status;
• Commercial negotiation with cargo agents for sea / air shipments;
• Commercial negotiation of international insurance;
• Follow-up of the import process, from the shipment at the origin to the arrival at the port / airport;
• Documentary analysis (LI, Invoice, Exchange Contract, NCM, Packing List, C.O., HBL / HAWB, Suframa) of the import
and operational alignment processes with the customs agent to clear the goods;
• Assistance in the DanFe issue for clearance and the complementary note to adjust the cost of inventory;
• Follow up of the exchange rate for payment of cash to the dispatcher and subsequent registration of DI as well as
payments of invoices to suppliers;
• Follow-up of the siscomex system of the processes dispatched, and inclusion and declaration in the siscoserv of the
services provided to the company;
• Negotiation with the exchange desk to close the exchange contract for remittance of payment abroad;
• Assistance in negotiating with the bank's desk to close the exchange as well as the payment deadlines to suppliers to
improve cash flow;
• Analysis of the portfolio and realization of the Inmetro and Anatel certification with laboratories and OCP;
• Inclusion of new products in portfolio, market monitoring for acceptability of the new product;
• Follow-up of bidding processes and announcements for closing lots and invoicing of commitment notes;
• Analysis of inventory and bid demand to ensure compliance with the bidding agreements;
• Analysis of profitability in bidding processes;
• Technical support for the sales team and interface with the supplier to create datasheets and descriptive memorials.
Prot-Cap Equipamentos para Indústria Ltda
December/2012 to August/2015
Position Held: Purchase / Import Analist
• Preparation of imported material pricing to quote to Sales and technical teams;
• Study of cost for each import processes for profitability analysis;
• Analysis of the ABC curve and the inventory level for issuance of the purchase order (PO) to the supplier;
• Annual programming PO study for essential products with high level of demand;
• Inventory level analysis at branches to coordinate transfer and attend small sales orders, reducing the imported
material inventory;
• Implementation of forms and procedures manual for internal and external audits of ISO Standard, creating easy access
to imports department’s information and the status of each process;
• Commercial negotiation with international suppliers all over the world (Asia, Europe, Oceania, South America and
North America);
• Commercial negotiation with freight forwarders for `both sea and air shipments;
• Consolidation of PO for optimization of shipments to full a entire container to reduction of import cost;
• Monitoring of each import process, from leaving supplier facility, including loading at the origin to the arrival at the
port / airport;
• Documentary Analysis of import processes(LI, Invoice, Exchange Contract, Tariff Code, Packing List, C.O., HBL/HAWB,

4. Suframa) and operational alignment with the customs agent for clearance of goods;
• Assistance in issuing the clearance “DanFE” for entry the goods at inventory and of “Nota Complementar” for
inventory cost adjustment;
• Monitoring the exchange rate for the payment in advanced clearance agent and later DI taxes for registration and
payment of invoices to suppliers;
• Assistance in rates negotiating with the bank to exchange definition as well as the payment of invoicces to suppliers in
order to improve cash flow.
DuPont do Brasil Ltda
November/2009 to December/2012
Position Held: Product Development Analyst / Regulatory Affair
Specialist for NR, ISO, IEC, NFPA, and NBR Standards
• Monitoring of publications Ordinances and amendments to current laws in Brazil and South America, including contact
• Team Member created for portfolio reduction by ABC curve analysis to discontinue similar products with low demand
or high degree of customization garments;
• Member of the team that was responsible for the appropriateness of the protective clothing portfolio to attempt new
decrees issued by the Ministry of Labor;
• CB's (Brazilian Committee) member for study of International Standards, to understanding, translation and adaptation
in order to create Brazilian NBR ISO Standards;
• Member of international committee for new products development;
• Inclusion of new products at ERP system, including creating S&OP, modeling, BOM (Bill of Material) and technical /
data sheet;
• Communication with accredited laboratories for testing and discussion of reports;
• Participation in fairs, seminars and market events, to exchange information and expansion of regulatory expertise;
• Speaker of topics such as chemical and thermal risk for the industry, and the Brazilian legislation for the market of PPE,
Technical textiles and Colorimetry.

5. BS&B Safety System – Discos de Ruptura Ltda
April/2008 to November/2009
Position Held: Internal Seller Jr.
• Preparation of engineering material pricing to quote to representatives and direct customers;
• Responsible for forecast of sales for Latin America;
• Study of the infrastructure at customer's production facility, to recommend the best solution for process protection;
• Export documentation preparation (RE, C.O., Packing List and Brazilian invoice) for shipment of goods for customers or
representatives;
• Implementation of export indicators for profitability analysis of international negotiations;
• Análise da evolução das vendas de exportação, tanto no volume de transações, quanto no percentual financeiro
correspondente;
• Implementation of export manual for standardization of operations and guarantee the performance;
• Translation of marketing and technical material, from Portuguese to Spanish or English;
• Commercial support for representatives located in other Latin American countries;
• Management of payments to representatives in the countries of Latin America;
• Participation in fairs, seminars and market events.
SOB Schurter do Brasil Ltda– Schurter + OKW do Brasil
January/2007 to April/2008
Position Held: Foreign Trade Trainee
• Analysis of the ABC curve and the inventory level for issuance of the purchase order (PO) to the supplier;
• Managing and maintaining inventory level through Kanban system;
• Programming PO study for essential products with high level of demand;
• Commercial Negotiation with international suppliers (Germany, Switzerland, China and United States);
• Commercial Negotiation with freight forwarders for both sea and air shipments;
• Documentary Analysis of import processes(LI, Invoice, Exchange Contract, Tariff Code, Packing List, C.O., HBL/HAWB)
and operational alignment with the customs agent for clearance of goods;
• Preparation of documentation for customs clearance at Guarulhos or Viracopos airport and the port of Santos;
• Entry DanFe emission for clearance;
• Physical entry control imports through the conference between goods arrival and purchased scheduled;
• Marketing material preparation assistant;
• Logistics planning for sending and receiving technical and marketing material to exposure at tradefairs, shows and
corporative events;
• Programming exports to Latin American countries, when a special sale for other countries was made;
• Organizing events such as: FIEE (Fair of Electric Industry, Energy and Automation), EletronicAmericas and Hospital Fair.

6. BS&B Safety System – Discos de Ruptura Ltda
April/2008 to November/2009
Position Held: Internal Seller Jr.
• Preparation of engineering material pricing to quote to representatives and direct customers;
• Responsible for forecast of sales for Latin America;
• Study of the infrastructure at customer's production facility, to recommend the best solution for process protection;
• Export documentation preparation (RE, C.O., Packing List and Brazilian invoice) for shipment of goods for customers or
representatives;
• Implementation of export indicators for profitability analysis of international negotiations;
• Análise da evolução das vendas de exportação, tanto no volume de transações, quanto no percentual financeiro
correspondente;
• Implementation of export manual for standardization of operations and guarantee the performance;
• Translation of marketing and technical material, from Portuguese to Spanish or English;
• Commercial support for representatives located in other Latin American countries;
• Management of payments to representatives in the countries of Latin America;
• Participation in fairs, seminars and market events.
SOB Schurter do Brasil Ltda– Schurter + OKW do Brasil
January/2007 to April/2008
Position Held: Foreign Trade Trainee
• Analysis of the ABC curve and the inventory level for issuance of the purchase order (PO) to the supplier;
• Managing and maintaining inventory level through Kanban system;
• Programming PO study for essential products with high level of demand;
• Commercial Negotiation with international suppliers (Germany, Switzerland, China and United States);
• Commercial Negotiation with freight forwarders for both sea and air shipments;
• Documentary Analysis of import processes(LI, Invoice, Exchange Contract, Tariff Code, Packing List, C.O., HBL/HAWB)
and operational alignment with the customs agent for clearance of goods;
• Preparation of documentation for customs clearance at Guarulhos or Viracopos airport and the port of Santos;
• Entry DanFe emission for clearance;
• Physical entry control imports through the conference between goods arrival and purchased scheduled;
• Marketing material preparation assistant;
• Logistics planning for sending and receiving technical and marketing material to exposure at tradefairs, shows and
corporative events;
• Programming exports to Latin American countries, when a special sale for other countries was made;
• Organizing events such as: FIEE (Fair of Electric Industry, Energy and Automation), EletronicAmericas and Hospital Fair.