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BONNIE GREGORY
1834 Oak Squire ct., Howell, MI 4885 / C: 517.375.0861 / bonnieleegamgee@gmail.com
PROFESSIONAL OVERVIEW
Dedicated Customer Service Representative motivatedto maintain customer satisfaction and
contribute to company success. Personable and responsible Cashier with 1 year in retail and
customer service. Solid team player with upbeat, positive attitude.
CORE QUALIFICATIONS
 Cash handling accuracy • Reliable team worker
 Detail-oriented • Neat, clean and professional appearance
 Excellent multi-tasker • Reliable and punctual
 Engaging personality • Delivers exceptional customer service
EXPERIENCE
05/2016 to 08/2016, Cashier, Meijer – Howell, Michigan
 Scanning/bagging items, working cash register, manning self-scan stations, assisting
customers
08/2012 to 05/2016, Office Assistant, Hope College - Holland, Michigan
 Organized incoming mail, deliveredand received new mail and/or copies,
xeroxed articles.
12/2013 to 05/2016, Kletz Snack Bar Assistant, Hope College - Holland, Michigan
 Prepared food items and restocked what was empty in order for the managers to make
the salads and special items for the next day.
06/2013 to 08/2015, Sales Associate, Dunkin' Donuts - Howell, Michigan
 Took necessary steps to meet customer needs
 Correctly received orders, processed payments and responded appropriately to guest
concerns.
 Communicated clearly and positively with co-workers and management.
 Served orders to customers at windows and counters
 Quickly and efficiently processed payments and made accuratechange.
 Mastered Point of Sale (POS) computer system for automated order taking.
 Prepared items according to written or verbal orders, working on several different orders
simultaneously.
01/2015 to 04/2015, Intern, The Aftab Committee - Washington, DC
 Collecting data, making spreadsheets, gathering contacts, contacting other organizations
for information, promoting the organization and the organizations events.
 Accomplishments: I compiled a list of over 400 Iranian-American lawyers contact
information that practice in the United States
EDUCATION
2016, Bachelor of Arts: Political Science and Women Studies
Hope College - Holland, Michigan, United States
 Washington Honor's Semester Spring 2015 : Domestic Semester Abroad Interning and
Living in Washington D.C.
 Intergroup Dialogue
LEADERSHIP ROLES
 Organized/Lead a march to raise awareness for eating disorders Fall 2013
 Hope College Women’s Issues Organization (WIO) 2015-2016 President
 Facilitator, “Hopefor the World: Strategic Plan Student Forum” Fall 2015
VOLUNTEER
Church mission trips
 Summers 2008, 2009, 2011, 2012
 Spent a week working in a town on different projects; sometimes we would paint a
house, build a deck, fix the roof, whatever each specific family neededwe would do
during the week.
Fall 2012
 Rock Mission Youth Center
 Spent two hours a week that fall at a center for kids in the area where they went and
played games, ate a snack, and worked on their homework
CASA
 Spring 2013, Fall 2013, Spring 2014, Fall 2014, Fall 2015
 An after school tutoring program for at risk elementary school kids in the area. The kids
come in twice a week; either on Monday/Wednesday or Tuesday/Thursday for two hours
and work one on one with a tutor. As a tutor you spend the two hours reading with
them, helping them with their homework, and then at the end there is a little time for
games or a special planned activity.

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cv

  • 1. BONNIE GREGORY 1834 Oak Squire ct., Howell, MI 4885 / C: 517.375.0861 / bonnieleegamgee@gmail.com PROFESSIONAL OVERVIEW Dedicated Customer Service Representative motivatedto maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with 1 year in retail and customer service. Solid team player with upbeat, positive attitude. CORE QUALIFICATIONS  Cash handling accuracy • Reliable team worker  Detail-oriented • Neat, clean and professional appearance  Excellent multi-tasker • Reliable and punctual  Engaging personality • Delivers exceptional customer service EXPERIENCE 05/2016 to 08/2016, Cashier, Meijer – Howell, Michigan  Scanning/bagging items, working cash register, manning self-scan stations, assisting customers 08/2012 to 05/2016, Office Assistant, Hope College - Holland, Michigan  Organized incoming mail, deliveredand received new mail and/or copies, xeroxed articles. 12/2013 to 05/2016, Kletz Snack Bar Assistant, Hope College - Holland, Michigan  Prepared food items and restocked what was empty in order for the managers to make the salads and special items for the next day. 06/2013 to 08/2015, Sales Associate, Dunkin' Donuts - Howell, Michigan  Took necessary steps to meet customer needs  Correctly received orders, processed payments and responded appropriately to guest concerns.  Communicated clearly and positively with co-workers and management.  Served orders to customers at windows and counters  Quickly and efficiently processed payments and made accuratechange.  Mastered Point of Sale (POS) computer system for automated order taking.  Prepared items according to written or verbal orders, working on several different orders simultaneously. 01/2015 to 04/2015, Intern, The Aftab Committee - Washington, DC
  • 2.  Collecting data, making spreadsheets, gathering contacts, contacting other organizations for information, promoting the organization and the organizations events.  Accomplishments: I compiled a list of over 400 Iranian-American lawyers contact information that practice in the United States EDUCATION 2016, Bachelor of Arts: Political Science and Women Studies Hope College - Holland, Michigan, United States  Washington Honor's Semester Spring 2015 : Domestic Semester Abroad Interning and Living in Washington D.C.  Intergroup Dialogue LEADERSHIP ROLES  Organized/Lead a march to raise awareness for eating disorders Fall 2013  Hope College Women’s Issues Organization (WIO) 2015-2016 President  Facilitator, “Hopefor the World: Strategic Plan Student Forum” Fall 2015 VOLUNTEER Church mission trips  Summers 2008, 2009, 2011, 2012  Spent a week working in a town on different projects; sometimes we would paint a house, build a deck, fix the roof, whatever each specific family neededwe would do during the week. Fall 2012  Rock Mission Youth Center  Spent two hours a week that fall at a center for kids in the area where they went and played games, ate a snack, and worked on their homework CASA  Spring 2013, Fall 2013, Spring 2014, Fall 2014, Fall 2015  An after school tutoring program for at risk elementary school kids in the area. The kids come in twice a week; either on Monday/Wednesday or Tuesday/Thursday for two hours and work one on one with a tutor. As a tutor you spend the two hours reading with them, helping them with their homework, and then at the end there is a little time for games or a special planned activity.