1. BONNIE GREGORY
1834 Oak Squire ct., Howell, MI 4885 / C: 517.375.0861 / bonnieleegamgee@gmail.com
PROFESSIONAL OVERVIEW
Dedicated Customer Service Representative motivatedto maintain customer satisfaction and
contribute to company success. Personable and responsible Cashier with 1 year in retail and
customer service. Solid team player with upbeat, positive attitude.
CORE QUALIFICATIONS
Cash handling accuracy • Reliable team worker
Detail-oriented • Neat, clean and professional appearance
Excellent multi-tasker • Reliable and punctual
Engaging personality • Delivers exceptional customer service
EXPERIENCE
05/2016 to 08/2016, Cashier, Meijer – Howell, Michigan
Scanning/bagging items, working cash register, manning self-scan stations, assisting
customers
08/2012 to 05/2016, Office Assistant, Hope College - Holland, Michigan
Organized incoming mail, deliveredand received new mail and/or copies,
xeroxed articles.
12/2013 to 05/2016, Kletz Snack Bar Assistant, Hope College - Holland, Michigan
Prepared food items and restocked what was empty in order for the managers to make
the salads and special items for the next day.
06/2013 to 08/2015, Sales Associate, Dunkin' Donuts - Howell, Michigan
Took necessary steps to meet customer needs
Correctly received orders, processed payments and responded appropriately to guest
concerns.
Communicated clearly and positively with co-workers and management.
Served orders to customers at windows and counters
Quickly and efficiently processed payments and made accuratechange.
Mastered Point of Sale (POS) computer system for automated order taking.
Prepared items according to written or verbal orders, working on several different orders
simultaneously.
01/2015 to 04/2015, Intern, The Aftab Committee - Washington, DC
2. Collecting data, making spreadsheets, gathering contacts, contacting other organizations
for information, promoting the organization and the organizations events.
Accomplishments: I compiled a list of over 400 Iranian-American lawyers contact
information that practice in the United States
EDUCATION
2016, Bachelor of Arts: Political Science and Women Studies
Hope College - Holland, Michigan, United States
Washington Honor's Semester Spring 2015 : Domestic Semester Abroad Interning and
Living in Washington D.C.
Intergroup Dialogue
LEADERSHIP ROLES
Organized/Lead a march to raise awareness for eating disorders Fall 2013
Hope College Women’s Issues Organization (WIO) 2015-2016 President
Facilitator, “Hopefor the World: Strategic Plan Student Forum” Fall 2015
VOLUNTEER
Church mission trips
Summers 2008, 2009, 2011, 2012
Spent a week working in a town on different projects; sometimes we would paint a
house, build a deck, fix the roof, whatever each specific family neededwe would do
during the week.
Fall 2012
Rock Mission Youth Center
Spent two hours a week that fall at a center for kids in the area where they went and
played games, ate a snack, and worked on their homework
CASA
Spring 2013, Fall 2013, Spring 2014, Fall 2014, Fall 2015
An after school tutoring program for at risk elementary school kids in the area. The kids
come in twice a week; either on Monday/Wednesday or Tuesday/Thursday for two hours
and work one on one with a tutor. As a tutor you spend the two hours reading with
them, helping them with their homework, and then at the end there is a little time for
games or a special planned activity.