Olivia Nagy Gattas Ibrahuim is seeking a challenging training position in a stable company offering career growth. She graduated from Ain Shams University's Spanish Department with a good grade. She is fluent in English and good in Spanish. Her experience includes training at Swiss International Airlines and working as a customer service agent at Raya Contact Center. She has strong personal skills like fast learning, reliability, communication, and teamwork. She is proficient in computer skills like internet research and Microsoft Office.

1. Olivia Nagy Gattas Ibrahuim .
29,Helmyt Elzatoun street,Cairo,Egypt.
Tel: 01223605053.
E-mail : OLIVIA_NGHATTAS@GMAIL.COM
Personal Information:
Nationality : Egyptian.
Marital status : MARRIED
Place of birth : Cairo, Egypt.
Date of birth : 28-9-1991
Career objective :
Seeking to start my professional career with a challenging training
position in a stable company offering career growth through proved
performance,fast learning and team work abilities.
Education :
Notre Dame Des Apotre language school,
Graduated from Faculty of Languages (AL Alsun), Spainsh Department
Ain Shams University,grade : good

2. Languages:
English : fluent
spainsh : Good
Certifications Courses :
1 English Language General course From (Berlitz English).
2 English course for Call Centres and BPO Offices.
3 Spainsh Language General course from(Instituto Cervantes).
Experience :
Training at SWISS international air lines at cairo airport.
Customer service agent at raya contact center, enterprise section for
etisalat “ emirates”
Relevant Skill Areas :
Personal:
1 Fast and easy learning.
2 Hard worker and reliable.
3 Good communication skills.

3. 4 Time management.
5 Working under pressure.
6 Good listener.
7 Team working.
Computer :
1 Internet navigation and research skills.
2 Windos XP and Vista.
3 Microsoft office word.
Hobbies :
Swimming_listening music_reading_shopping.
References and documents to be furnished upon request.
Thank You.