ABC Corp wants to improve collaboration between its airline and land crews using Microsoft Teams. The document outlines problems like a lack of real-time integration and monitoring across sky and land teams. It then proposes using Teams with channels, chat, video calling, files, and apps like Power BI and Power Apps to enable effective collaboration, interaction between all crew members on a single platform, and real-time assistance across locations. It provides architectural diagrams and screenshots of potential features like automatically creating Teams sites for each flight, personal dashboards, archiving old Teams sites, and using Azure APIs, bots, and scheduled jobs to manage the Teams sites.

1. 1
Business Case –Effective collaboration between Sky & Land
ABC corp. is a leading transport industry i.e. Airline
MS Teams way of Transforming Communication

2. Problem Statement
4. Store conversation, Chat , Video and generate analytics report
2. Effective Collaboration and Interact with all crew member in single
platform
1. Real time integration between sky and land with help & support
3. Monitoring Activity & Zone alert i.e. No internet Zone. Sync up with
Land Colleague

3. General
Admin
Personal
Channel
Chat, Audio,
Video
File Upload
Notes i.e. Co-
Authoring
Challenging
Passengers List
Conversation
Sentiments
Special
Passengers
Chat, Audio,
Video
File Upload
Notes i.e. Co-
Authoring
Flight
Management
Power BI
Power Apps
Chat, Audio,
Video
File Upload
Personal
Dashboard
Map
M365 Framework
Chat Bot
Tabs
Persona MS Teams
Mobile App
Land & Sky
Members
Custom OOTB
Automate Entire Process one day before the schedule flight
Solution | MS Teams & Apps

4. External
Exposed API
Real Time MS Teams Conversation
Channel &
Apps
Custom Personal Dashboard
Custom Forms Reporting Inactive Zone Notification
Real Time
Assistance
Assigned
Planned Task
Tickets
Archive Teams
(after 15 Days)
Delete Teams
(after 30 Days)
Secure
Token
Secure
Token
Secure
Token
Secure
Token
Secure
Token
QnA
1.
2.
3.
4.
Logical & Solution Architecture

5. Screen | Automatically MS Teams creation i.e. Flight Hackathon
User Added
Channel
Configured
Tabs Configured with
in Channel
Admin Channel with Tabs
Analytics & Reporting

6. Screen | Automatically MS Teams creation i.e. Personal Dash Board
Planner
Tasks
M365 Framework
Personal Details
Flight Map
Details
NLP based Azure
Bot with QnA
Services

7. Screen | Automatically MS Teams Archival & Flight Inactive Notification
Archive
MS Flow
In Active Notification
Active Notification
Weather

8. Screen | Backend with Azure API & Job (i.e. Create , Archive & Delete MS Teams)
SharePoint Online
Custom API &
Scheduled Job

9. Value Adds
9
1. One Shop Solution i.e. MS Team with multiple apps and dashboard.
2. Responsiveness -> Solution can be used with any device i.e. Desktop , Tab, Mobile.
3. Solution is so generic, It can be used in any type industry i.e. Flight, Ships, Trucks, Tour and Travels
etc.
4. User have digital identity and O365 License can use this solution, without any further cost.
5. Solution is very much scalable. It have capability to create 500,000 teams i.e. Active + Archive
6. Maximum 10,000 user can be member of teams in a one time.
More Features:- https://docs.microsoft.com/en-us/microsoftteams/location-of-data-in-teams

10. How Microsoft Teams solve these problems?
10
Conversational
workplace for
teams to stay
connected
Personal assistant
to help in standard
paper work
Search and get
valuable info from
multiple sources
on the go
Act directly from
received
information
Automated feeds
to keep users and
teams updated on
status of deals
Navigate straight
from activity feed
for users to
complete pending
tasks easily
Bots
Message Extensions
Connectors
Adaptive
cards
Teams, Channels &
Conversations
Activity Feed
& Deep links