Leading companies are revolutionizing their procurement process by leveraging new technologies. During this session, you will learn how our customer has implemented SAP Ariba solutions to automate, streamline, and provide visibility into their procure-to-pay processes to better manage spend, reduce costs, have control on compliance, and enable better supplier collaboration.
Customer Success: Procurement Transformation to Create Efficiencies
1. Thiery Bourany, Purchasing Transformation Director, Nexans
Knut Olav Irgens Høeg - Head of Procurement Europe division, Circle K Europe / June 15, 2016
Customer Success: Procurement Transformation to
Create Efficiencies
Public
5. A worldwide leading expert
in the cable industry
Sales in 2015 of about
4.6 billion Euro (1)
Listed on
the NYSE Euronext Paris
Industrial presence
in 40 countries and
commercial activities
worldwide
26,000 local experts
(1) By origin, at constant metal prices.
(2) Global business group.
13%
North America
7%
South America
30%
Europe
14%
Asia-Pacific
18%
High Voltage (2)
8%
Middle East,
Russia, Africa
10%
Harnesses (2)
6. Serving
essential needs
Demographic growth, urbanization, industrialization in emerging markets, global trade, digitization and massively
increasing volumes of data exchange are all generating huge needs for energy, infrastructure, transport and buildings.
As a result, these factors are driving demand for energy and data cables in the four main markets we serve.
ENERGY RESOURCES
On- and off-shore oil and gas
Renewable energies:
On- and off-shore wind farms,
solar power
Thermal and nuclear power plants
Mining
TRANSPORT
Aeronautical and spatial
Automotive
Shipbuilding
Rolling stock and railway
networks
Airports, railway stations and
ports
BUILDING
Industrial, logistics,
tertiary and commercial buildings
Collective buildings
Housing
Data centers
ENERGY
AND DATA INFRASTRUCTURE
High-, medium- and low-voltage
submarine, underground and
overhead electricity transmission
and distribution networks
Land-based and submarine
telecommunication networks, using
copper and optical fiber cables
7. Nexans
in everyday life
3 to 5 km
of cables
to equip a car
650 km
of cables in an
advanced
civil aircraft
1,500 km
of cables to equip
an oil platform
3,000 km
of cables to equip
a large cruise ship
8. The genesis of e-Procurement in Nexans
Nexans uses an E-procurement solution
since 2005 for indirect purchasing in
France
In 2011, SAP Ariba software was
selected as core system for
E-procurement
After 5 month of project
The SAP Ariba e-procurement solution is
live on June 2012 to replace the initial
solution in France and Germany
Main Benefits
Compliance on purchasing process and
better traceability
Savings better use of frame agreement
and catalogs (10%)
Rationalization of supplier panel
Efficiency and conformity of
purchasing invoice management
9. Nexans
e-Procurement
today
1000 users
over 25 sites
in France and Germany
25000 orders
per year
2500 vendors
of which 1000 on
the Ariba Network
70% Electronic
Invoices
with 200 suppliers
10. In the frame of the Group transformation,
the PACE 2017 project was launched in
June 2015 to improve Purchasing
Harmonization and
simplification of
purchasing processes,
policies and procedures
Speed-up Purchasing
modernization and
deployment of eTools
Creation of a
Purchasing Shared
Service (PSS)
Core model developed for S2P
processes to bring more
compliance and conformity
SAP Ariba solutions for
e-procurement
Ariba Collaborative Sourcing
New BI
Improvement of SAP
functionalities
Externalisation of low value-added
tasks as PR to PO process and
support of new tools and processes
11. SAP Ariba solutions are in
the heart of PACE 2017 project
E-procurement
Indirect purchasing
Catalogs
Compliance P2P
20 countries WW 4000 users
Collaborative
Sourcing
E-RFX, Auctions
Contracts
Supplier management
the whole
Purchasing community
150 users
13. Challenges and difficulties
for the project
USERS
For the purchasers, adoption of
the e-sourcing tool
For the end-users, acceptance of
the project
- PR2PO process
- External PSS
and adoption of tools
- Catalogs
-’tool made for users
Amazon style’
SAP ARIBA
TOOLS
E-Procurement
- Screen ergonomy
- Catalog ergonomy
- Supplier compliance
- Speed
- Lack of preprod system
E-Sourcing
- Ergonomy
- Number of supplier/events
- SPM
Bugs on production
SR Reactivity
SUPPLIERS
Enablement of SAP Ariba
solutions
- Full / Light
- Fees
SAP Ariba solutions not really in
some countries
Creation of Catalogs : new work for
some small suppliers
To improve To monitor carefully Improvement already
14. Main benefits expected
Procurement Efficiency
by using catalogs and
ergonomy of system
Cost and Delay
Compliance
and control of spends
for end users.
Better conformity
of buying channels
Synergies within
Purchasing community
Best practices
on Contracts and RFx
Transparency and
monitoring of the whole
purchasing processes
Direct savings
on e-RFx and Auctions
Supplier panel
rationalization
Sharing panel of 48000
supplier database coming
from 15 ERPs
19. WE HAD ALL THE RULES IN PLACE – BUT DID WE CREATE VALUE FOR THE BUSINESS?
Circle K Europe used to be a part of Oil-Giant Statoil
- We where very good on compliance – tons of manual forms that we could and did fill out
- We where very good on world class security standards for the Norgth Sea on our Hot-Dog
- We did all our procurement processes by the book
But in all this we did forgot to think about how we created value for our customers and owners
Circle K Europe needed to do a step-up on how we did think and act in our procurement
- Ensure that we actually did buy what was needed – not the Rolls Royce
- Ensure we did have the products that our customers wanted
- Ensure we had good requirements, but still that both we and suppliers could live with
- Be commercial in our thinking and negotiations with our vendors and at the same time enable
our suppliers to be better in their deliveries towards us
20. THEN IT WAS JUST TO START IMPLEMENTING, OR HOW SHOULD WE DO THIS?
We decided to go for a three step approach to ensure the right drive
1. Establish one common Procurement Organisation across all regions
- We needed to be one team driving together with the same goals for the organisation
- We needed to ensure synergies across markets and work the same way with the same suppliers –
not let them split between us
- Establish one common back office/support function for procurement
2. Ensure we had the right tools in place so our people could be efficient and we could get the
necessary control
- We decided to implement the Ariba Source to Pay suite as one comon solution
- Necessary to have everyone on the same platform to work efficient
- Made it much easier to share both information and knowledge
3. Bulid further knowledge in the team to enable further benefits with the platform
- Identify what GAP we have in the team to further develop how we work and how we can benefit
from the platform we have invested in
21. SO WHY DID WE SELECT SAP ARIBA AS OUR PLATFORM?
1. We needed to work efficiently across 8 markets
2. We needed to track supplier requirement and
monitor actual status vs contract
3. We needed to follow up the requirements we had put
on the suppliers (like certificates etc) actually was in
order
4. We needed to link contractual terms to payments
5. We needed to see the total overview of spend with
the suppliers and on the contracts in a consolidated
view
6. We needed to manage our POs and Invoices in an
efficient way
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22. EFFICIENT SOURCING ACROSS 8 MARKETS AND ALL CATEGORIES
1. SFR have a complex business with diversified needs and high requirements
• Terminal operations with high explosion requirements
• Transport of fuel with pollution and traffic risks
• Fresh and food sales at stations with high food safety requirements
• Pumps and other equipment on stations that needs to work 24/7
• High requirement on IT solution across 2500 locations (many automated) that needs to
work 24/7
2. Different regulations in different markets challenge the possibility to
standardize
• Need to ensure that we are compliant in all markets
• Suppliers tries to split contracts and agree to make us pay a premium in some markets
• Enables us to involve people from all countries in the evaluation
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23. NEED TO ENABLE END USERS TO MANAGE THEIR OWN PO AND INVOICES
1. The end users are the ones that know their needs the best
• Need to ensure that they also select the products they want – but inside frames
of what we can accept that they buy
• Invoices needs to be managed and approved by the people that actually
ordered – they know if this is correct or not
• No room for support organization to manage tasks that can be automated
2. Challenging to make end-users act differently
• People are lazy and want others to manage tasks on their behalf
• Important that the users understand the importance of them actually performing
this tasks
• Secure that mandate structures are followed and that we secure good control of
our cost base
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24. ARIBA COVERED THE WIDEST SCOPE FOR PROCUREMENT
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Key
deliverables
Business impact
1. Collaborative
Sourcing module
• Automated and
simplified processes
(e.g., suppliers register
themselves)
• Contract system and
Procure to Pay system
fully integrated
2/3. Contract
management tool
• 45% less time on
administration
4/5. Procure to pay
process and
workflow
• Reduction in manual
process steps of ~87%,
release FTEs in BC and
BU
1. Spend Visibility
module
• Automatic live KPI and
report generation and
better control
• 40% less time on
administration
Deliverables for Ariba implementation (S2P)
Covered by the project
25. SOURCING AND CONTRACT WAS A QUICK IMPLEMENTATION
Sourcing and Contracts up and running with full speed
• All contracts converted to SAP Ariba – but additional updates needed
• New Sourcing events made every week in SAP Ariba – Making us more professional
towards the market
• Continuous learning as we move along – have to learn to know one part at the time
Not yet started with Supplier Performance Management and Spend Visibility
• SPM implemented, but need to do one thing at the time
• SpendVis decided to wait until P2P was ready implemented
26. BUT SOME MORE STRUGGLE WITH P2P
Longer Journey to get the P2P in place
• Supplier Enablement takes longer time then expected
• SAP Ariba not that strong in Europe yet – but will be easier as more companies get on
Ariba Network
• We did spend to long time to end up on the final design
• We did not have the right people from the AP side in the beginning. They believed this was
a Procurement project and accepted everything without thinking – making us re-do
everything when they realized the issues
• Not all functionality that we required available in SAP Ariba
• We had higher expectations on what end-user should do then normal Ariba P2P set-up
• SAP Ariba has developed and are developing nearly all functionality that we have
requested, significantly improving the solution
• Working with SAP Ariba, the Invoice module is ready to manage European requirements