Company name and site references have been removed for confidentiality purposes, but this illustrates my skills in analyzing data, creating charts and building presentations.

1. Company Name: Removed for customer privacy Aimee Dress Customer Success Manager

2. Agenda Contract Overview Site Summary Historical Usage Account / Site Maintenance

3. Contract Overview

4. Contract Overview

5. Site Summary

6. Site Summary

7. Enterprise Edition Contract

8. Event Center Contract

9. Ancillary Contracts Gold Developer Program (GDP) xxx-dev.webex.com Assists Applies to all sites, reduced rates for producer to plan, attend, record high profile events.

10. Historical Usage

11. http://xxx.webex.com

13. Active since 1/1/10: 5,692

14. 38% Hosts Active in May, 2011

15. 95% Growth in Active Hosts

16. 140% Growth in Power Hosts*** Active Host = 1 or more meetings hosted/most **Power Host = 3 or more meetings hosted/month

17. http://xxxsupport.webex.com

18. http://xxxeducation.webex.com

19. Full Deployment Sites: 13 Month Summary

20. http://xxxchannel.webex.com

21. http://xxxevents.webex.com

22. Event Center Sites: 13 Month Summary

23. WebEx Integrated Audio

24. WebEx Integrated Audio

25. WebEx Integrated Audio

26. WebEx Integrated Audio

27. WebEx Integrated Audio

28. Account / Site Maintenance

29. Site Maintenance http://xxxtsp.webex.comis test site for http://xxx.webex.com http://xxxtest.webex.comshould be used as test site for other production site. http://xxxevents2.webex.comcan probably be de-activated and testing moved to http://xxxtest.webex.com.

30. Upgrade Planning

32. PGi does support this version

35. Option 2: WebEx can generate a daily purge of any recordings over “X” day’s old. This is an automated process and recordings would not be retrievable once purge has occurred.

37. Post Meeting Wrap Up Pull report/summary of all assists for last 12 months Review BRD with Zelda for 60 – 90 day plan Submit tickets to upgrade http://vmware-dev.webex.com & http://vmwaretest.webex.com Add Zelda as site administrator on other sites. Update branding on http://vmware-dev.webex.com, http://vmwaretest.webex.com, and http://vmwaretsp.webex.com Enable tracking codes on all sites Pull together possible survey questions for deployment after upgrade.