How to generate engagement with customers for your business or organization. A few simple steps can make a difference. Brought to you by Common Cents Consulting LLC (219)440-4WEB

2. CUSTOMER ENGAGEMENT
The main rule of customer
engagement is to give the customer
what they want.
Is your business doing that?

3. CUSTOMER ENGAGEMENT
The second rule is if you can’t do the
first at least make sure your customer
is having a good time while visiting
your business.
It may sound simple but a lot of
businesses don’t do either.

4. CUSTOMER ENGAGEMENT
When we at Common Cents Consulting
LLC speak with business owners, CEOs
and managers we try to communicate this
very important point.
If you satisfy your customers they will
gladly tell their friends and family how
much they like your business. The power
of social media can grow your business
exponentially.

5. CUSTOMER ENGAGEMENT
So we get the question asked of us
how do we help businesses satisfy
their customers or at least make sure
they have a good time.
The next slides show our
responses…

6. CUSTOMER ENGAGEMENT
One of our top ways to increase customer
engagement is by using text messaging
contests. They are inexpensive to hold and
create a huge amount of engagement.
Why? Because everybody has a cellphone
and are quick to check any and every
notification as soon as it comes in. I’m
guilty of it myself. I’m addicted to my
phone. Are you addicted to yours?

7. CUSTOMER ENGAGEMENT
We offer our clients the ability to conduct
text message contests where they pick the
prize. Usually a product or service of the
business. This way customers get to try
out the product or service which will more
often than not spark new sales. Plus this
game gets old and new customers excited
about visiting the business in hopes to win
a prize.

8. CUSTOMER ENGAGEMENT
Have you ever went back to a store
you previously visited just because
they had a contest and you wanted to
win a prize?
I have.

9. CUSTOMER ENGAGEMENT
Another method of customer
engagement that works very well for
our clients are online games. Its
similar to text message contests but
cost a little more to operate. But it is
well worth the cost.

10. CUSTOMER ENGAGEMENT
It is online scratchoff ticket games.
The games are the electronic version
of the lottery scratchoff tickets you
see in the gas stations and
quickmarts. Instead of printing
tickets which can be costly, we create
the tickets online so that they can be
accessed by anyone with a tablet or
smartphone.

11. CUSTOMER ENGAGEMENT
The electronic online scratchoff
tickets are beneficial to brick and
mortar stores. The customers access
the tickets online and scratchoff the
ticket using their fingers on their
mobile device.

12. CUSTOMER ENGAGEMENT
If a winning ticket is revealed the
customer must show it to an
employee of the business to claim the
prize. It promotes customer
engagement between the customer
and business right then and there.

13. CUSTOMER ENGAGEMENT
We even have a way for real estate
professionals to improve their customer
engagement with home buyers. We have
created a real estate marketing system that
works great for realtors as well as
investors and homeowners trying to sell
their own homes.
Its called the MINI-LISTY real estate
marketing system.

14. CUSTOMER ENGAGEMENT
The MINI-LISTY real estate marketing
system was designed to personalize
communication between buyer and
seller.
You can view the system at
www.bit.ly/mini-listy

15. CUSTOMER ENGAGEMENT
One last method that we use with our
company’s marketing is wearables.
Our founder created a line of
wearable technology called MYQR
Wearables. What is a MYQR
Wearable? Look at picture below.

16. CUSTOMER ENGAGEMENT
A MYQR Wearable uses QR Code
technology added to a shirt, jacket or
hoodie that allows anyone with a
smartphone or tablet to scan the QR
code. The QR code can send users to a
website, social media page or provide
contact information. Which makes this
marketing method very mobile. Clothing
can be worn at work or play.

17. CUSTOMER ENGAGEMENT
If your business or organization is in need of
some help with customer engagement don’t
hesitate to contact us. We are
Common Cents Consulting LLC
www.letsmakedollars.com
(219)440-4WEB
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