Jornalyn M. Dela Cruz is seeking a position that allows her to use her experience and education to help a company meet and surpass its goals. She has over 10 years of experience as a Sales Associate for ParisGroup International L.L.C. in Dubai, where her responsibilities included welcoming customers, providing product information and advice, maintaining customer relationships, negotiating agreements, and reviewing sales performance. She has excellent interpersonal, analytical, communication, and organizational skills. Jornalyn graduated from Asian College of Science and Technology Philippines in 2002 with a degree in Computer Secretarial.

1. Curriculum Vitae
Jornalyn M. Dela Cruz
International city Spain Cluster T-07 Dubai
Mobile # 0562589111
Email Address: jornalyndelacruz.84@gmail.com
Objective:
Seekingfora companywhere Ican use my experience andeducationtohelpthe companymeetandsurpassits
goals.To succeedina stimulatingandchallenging environment,buildingthe successof the companywhile I
experience advancementopportunities toexcel inthisfieldwithhardwork,perseverance anddedication.
Work Experience:
SalesAssociate
ParisGroup International L.L.C
Markati Palazzo( Mall of Emirates)
Multi brands shopsuchas GianfrancoFerre,Versace,Canali, Balmain,Verri,LouisFerued
September2007 till present
 Welcomingthe customersbygreetingthem;offeringthemassistance.
 Advisescustomersbyprovidinginformationabout the product.
 Listeningtothe customerrequirementsandpresentingappropriatelytomake asale.
 Maintaininganddevelopingrelationshipwithexistingcustomersinpersonandviatelephone callsand
emails.
 Respondingtoincomingemailandphone enquiries.
 Actingas a contact betweenacompanyand itsexistingandpotential markets.
 Negotiatingthe termsof anagreementandclosingsales.
 Gatheringmarketandcustomerinformation.
 Challenginganyobjectionswithaview togettingthe customertobuy.
 Advisingonforthcomingproductdevelopmentanddiscussingspecialpromotions.
 Creatingdetailedproposal documents,oftenaspartof a formal biddingprocesswhichislargelydictated
by the prospective customer.
 Checkingthe quantitiesof goodsondisplayandinthe stock.
 Recordingsalesandorderinformationandsendingcopiestothe salesoffice,orenteringfiguresintoa
computersystem.
 Reviewingyourownsalesperformance,aimingtomeetorexceedtargets.
 Gaininga clearunderstandingof customersbusinessandrequirements.
 Attendingteammeetingandsharingbestpractice withcolleagues.

2. Summary of Qualification
 ExcellentInterpersonal,Analytical andCommunicationskills,bothoral andwritten
 Strongwork ethicsandthe abilitytoworkwell withinateamenvironment
 Dedicated,well-organized,focused,able toprioritizedandcomplete multiple task
 Competent,credible,enjoyschallenge&willingtolearnbeyondthe line of expertise
 Highlyengagedandmotivated,requiringlittle directionand capable of workinginowninitiative andless
supervision
 KnowledgeinPOS(Pointof Sale).
Personal Information
Date of Birth : January12, 1984
Civil Status : Single
Citizenship : Filipino
Sex : Female
Languages : English,BasicRussian
Passportno : EB1965630
Contract : Employed(2007- present)
DrivingLicense : UAE validdriverlicense.
Educational Background
 Graduated AsianCollege of Science andTechnologyPhilippinesMarch2002
 ComputerSecretarial