This document is a resume for Veronica Pacelli summarizing her experience and qualifications as a medical assistant and phlebotomist. She has over 15 years of experience in various medical offices and specialties including urology, gynecology, internal medicine, and dermatology. Her skills include performing venipuncture, processing lab specimens, assisting with procedures, taking vital signs, and working with various electronic medical record systems. She has certifications in medical assisting, phlebotomy, OSHA, and infection control.