Matiah Joseph Mwangi is seeking a challenging position in information technology that allows professional growth. He has a Bachelor's degree in IT and certifications in SAP applications. His work experience includes over three years in IT support roles at Practical Action and Oneac Kenya, where he managed systems, software, security, and provided user assistance. He also had a short internship at the Kenya Bureau of Standards providing IT support. Mwangi has skills in operating systems, applications, troubleshooting hardware and software issues, and setting up user accounts. In his free time he enjoys traveling, cycling, reading, music and sports.

1. CURICULLUM VITAE
PERSONAL DETAILS
Name : Matiah Joseph Mwangi
DOB : 17th August 1989
Sex : Male
Marital Status : Single
Nationality : Kenyan
Address : P.O BOX 46474-00100, Nairobi
Cell : 0710304456
Email : jmatiah@gmail.com
Languages : English, Kiswahili
CAREER OBJECTIVE
To work in a challenging and reputable organization where I can gain real world experience in
the Information Technology industry and in a position where I can utilize my skills and abilities in
a field that offers professional growth while being resourceful and innovative.
EDUCATIONAL BACKGROUND
JULY – OCTOBER 2013
SAP ACADEMY
SAP Certified - Associate Business Foundation & Integration with SAP ERP 6.0 EHP5
SAP Materials Management – Procurement with SAP ERP 6.0 EHP6
2009 – 2011
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science in Information Technology
Attained a Second Class Honours, Upper Division
2004-2007
Queen of Apostles Seminary
Kenya Certificate of Secondary Education
Attained Grade B-

2. WORKING EXPERIENCE
February 2015 – Date
Practical Action – IT Support
 Manage information technology and computer systems
 Plan, organise, control and evaluate IT and electronic data operations
 Ensure security of data, network access and backup system
 Identify problematic areas and implement strategic solutions in time
 Responds to telephone calls, email and personnel requests for technical support.
 Install, configure, test and maintain operating systems, application software and system
management tools
 Preserve assets, information security and control structures
 Act in alignment with user needs and system functionality to contribute to organizational
policy
 Investigating, diagnosing and solving computer software and hardware faults.
 Managing stocks of equipment, consumables and other supplies.
 Testing and fixing faulty equipment.
October 2013 to January 2015
Oneac Kenya ltd – IT Support
 Performing hardware repair and maintenance.
 Assisting in the preparation of business plans involving purchasing new services,
hardware, software, and other IT-related requirements.
 Ensuring all end-user systems have up-to-date anti-malware protection.
 Ensuring software updates are tested and applied in a timely manner.
 Supervising and resolving all hardware and software requirements.
 Maintaining and providing enhancements to all existing computer systems and perform
 troubleshoot to resolve all issues effectively.

3. January 2012 – March 2012
Kenya Bureau of Standards (Internship)
Duties:
needs of the organization.
timely manner and according to agreed standards and procedures.
subsequent faults and problems.
establish possible solutions to calls.
-up
information.
impact user calls in a timely manner.
software faults.
Providing support of rolled out applications, including procedural documentation.
Setting up new users’ accounts and profiles and dealing with password issues.
rs and LCD projectors.
Interests and Hobbies
Travelling, cycling, reading, football, listening to music and making friends.

4. REFERENCES
Peter Gathungu
Country Manager
Oneac Kenya Ltd.
Cell: +254722524016
P.O BOX 63441 -00600
peter.gathungu@oneackenya.com
Charles Njeru Mwabu
Lecturer
Jomo Kenyatta University of Agriculture and Technology
Cell: +254713000571
P.O 62000-00200
Nairobi
Catherine Estabo
System Administrator
Kenya Bureau of Standards
Cell: 0720 789515/0736789515
Nairobi.