Learn how Eaton has moved from a systems-based approach for learning resources to a content portal approach that allows employees to find relevant content by language or by function. Eliminate the need to search multiple systems by putting relevant content in functional or regional portals in multiple languages. Learn to provide easy access for end users by directly linking the content to the systems that have traditionally served it. Speaker: Cary Disney, Eaton Corporation

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Curating Content for Functions

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Eaton – Who is Eaton?
www.eaton.com
www.eaton.com
• Eaton is a power
management company
• 95,000 employees
• $19.7 billion revenue 2016
• Provides energy-efficient
solutions
• Sells products to customers
in more than 175 countries

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Eaton University Structure
Americas Learning Hub EMEA Learning Hub APAC Learning Hub
Corporate Learning Hub

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Key Stakeholders
Corporate Hub

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Do your employees…..
• Give you feedback that there is no logical
or easy way to find learning content at
your organization?
• Struggle to find relevant content to support
their learning?
• Have to search various locations to find
learning content (LMS, Library, Video
Portal, COPs)?
• Have difficulty determining which resource
they should use when they find similar or
duplicate content?

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Desired State
Focused searches applicable to functions or roles with filters
for language and topic
Create a “one-stop” location for employees to find content
related to their job (LMS, COP, Video, Library, etc.)
Enhance functional partnerships by partnering with functional
excellence managers to identify the appropriate content
Build a sustainable and repeatable portal structure that can
be used across all functions
Use project as an opportunity to reduce duplicate or out dated
resources

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Functional Colleges

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Implementation of Functional Colleges
How did we implement?
• Our Strategic Learning Plan process
drove the innovation of the Functional
Colleges
• Partnered with the functions to determine
content and structure of Functional
College portal
• Used our existing content management
system to build the colleges
• Piloted with one function, leveraged
lessons learned
• Deployed across all 10 corporate
functions
• In addition built Leadership and Personal
Skills Functional Colleges

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How Colleges Were Developed
• Curated Course List
• Identified Subject Categories/Filters
• Built URL to LMS Registration Page
Programs,
Courses, and
Videos
• Curated List of Publications/Research Tools
• Linked Directly from CollegePublications
• Eaton Business System (EBS)
• Eaton Resource Groups (ERGs) - COPs
Eaton Processes/
COP
• Identified Professional Organizations Related to Function
• Active Eaton Memberships Listed
• Other Organizations Listed
Professional
Organizations

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Putting It All Together!
Built the Functional
College template
on our Oracle
WCM platform
Built Sales and
Marketing College
first
Tested/Refined
Design
Pilot Deployment
Refined site based
on feedback
Global deployment
for Sales Function

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Challenges
• Identifying which courses or content was appropriate and up to
date – Drove a new taxonomy project
• Casting the vision to the first function and getting them to see how
this one-stop portal could benefit them
• Navigation – Getting everyone to go to the functional college first

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Content Statistics
A typical Eaton Functional College contains:
• 75-150 Functional Courses
• 150-200 Functional Publications
• 5-25 Functional Videos
• 3-15 Functional ERGs
• 10-20 Functional Associations

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Powered by EATON University
Where We Are Now!
10 Functions, Leadership, Personal Skills
College of Finance College of Sales and Marketing College of Program Management
College of Human Resources College of Engineering College of Quality
College of IT College of Supply Chain College of EHS
College of Manufacturing Personal Skills Eaton Leadership Center

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Functional College - Human Resources
A functional college consolidates existing
Eaton University, SharePoint sites, and
external learning materials into a single
area based on functional interests
Human Resources:
• Programs and courses
• Curriculums and reading lists
• Books and journals
• Videos and blogs
• Eaton Resource Groups
• Professional organizations

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Functional College 2.0

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Functional College Demonstration
Finance College
Leadership Center
Personal Skills

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Measuring Effectiveness
Use Google
Analytics monthly
to report out on site
visits, new users,
duration of each
visit
Use Google
Analytics behavior
tools to understand
navigation and how
employees are
using the sites.

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Questions??

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