This document provides information about Rosann Santos, who delivers cultural competency training. Cultural competency involves understanding and interacting with people from different cultures and developing cross-cultural skills, awareness of one's own culture, and knowledge of different cultural practices. Rosann provides cultural competency training for offices, students, teachers, and police officers to promote diversity, equity, and inclusion. She has extensive experience in academics and professional training.

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Cultural Competency Training | ROSANN SANTOS
CULTURAL COMPETENCE
TRAINER & SPEAKER
WHAT IS CULTURAL COMPETENCE?
Development of the ability to understand, communicate with and effectively
interact with people across different cultural and ethnic backgrounds.
WHY IS CULTURAL COMPETENCE IMPORTANT?
In today’s social climate it is now more important than ever to instill cultural
sensitivity in your employees, students, teachers and those in positions of
authority to develop:
 Cross-cultural skills.
 An awareness of one’s own cultural worldview.
 A positive attitude toward cultural differences.
 Knowledge of different cultural practices and worldviews.
 Anti-bias and anti-racist practices and worldviews.

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Cultural Competency Training | ROSANN SANTOS
Through Rosann’s background and expertise in academics, higher-learning,
professional training, career growth, and Latin American and Caribbean
history, she delivers effective Cultural Competency training to higher learning
audiences, corporate professional organizations, and career development and
educational institutions.
ROSANN SANTOS PROVIDES:
 Cultural Competence training IN THE OFFICE
 Cultural Competence training FOR STUDENTS
 Cultural Competence training FOR TEACHERS
 Cultural Competence training FOR POLICE OFFICERS
Highlights:
Hired by National Geographic as bilingual
coach for 15 scientists, Mexico City, MX.
Presenter for Clifton Strengths Summit,
Gallup Headquarters in Omaha, NE.
Gallup Strengths Training for NYU Student Link
Staff and the CUNY Senior University Dean's
Staff.
Keynote for 2020 Faculty Women of Color in
the
Academy Conference in Blacksburg, VA.
Keynote for 2020 Southeastern LatinX Student
Leadership Conference, Cullowhee, NC.
Keynote for The Bureau of Alcohol, Tobacco,
Firearms and Explosives (ATF).

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Cultural Competency Training | ROSANN SANTOS
Expertise, Keynote & Certification(s):
 Cultural Competency Training
 Diversity, Equity & Inclusion Training
 Executive Presence Facilitator
 Gallups Strengths Coach and Facilitator
 Professional Training for Women and
Minorities in the Workplace
 Delivers a Keynote equally in both English
and Spanish
 Can deliver your keynote LIVE (in-person)
or LIVE Virtually (4K available for pre-
recorded presentations)
Book Rosann for Cultural Competency training virtually or in-person at:
hhttttpp::////rroossaannnnssaannttooss..ccoomm//cccc
ADDITIONAL BACKGROUND
Throughout her career, she has been
trained in conflict resolution, crisis
management, cultural sensitivity and
awareness, strategic development and
assessment. In addition, she is a leader
in new student and parent orientation
programs, commencement planning and
enrollment management yield events
and strategies.

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Cultural Competency Training | ROSANN SANTOS
When she is not on a college campus, she is busy coaching clients
as a trained and certified Gallup Strengths facilitator and coach
where she focuses on leading her clients toward a strength-based
approach to their lives and careers.
As the founder of Latinas in Higher Education, Inc. she believes
in the importance of providing affordable professional development
to those who want to improve their careers in order to better
provide for the students they work with.
Rosann is a founding board member of Emblaze Academy
Charter School in the South Bronx. She is a member of the
Syracuse University Multicultural Advisory Council and the
Chairwoman of the Board of Trustees for her Sorority, Sigma
Lambda Upsilon/Señoritas Latinas Unidas Sorority, Inc.
Book Rosann for Cultural Competency training virtually or in-person at:
hhttttpp::////rroossaannnnssaannttooss..ccoomm//cccc

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Cultural Competency Training | ROSANN SANTOS
CORPORATE PROFESSIONAL
DEVELOPMENT SEMINARS
 Team Building, Organizational
Development & Management
 Developing your Strengths
 Getting Unstuck in your Career
 Executive Presence, Negotiating
Skills, Soft Skills, Ethics & Stress
Management
COLLEGIATE-LEVEL WORKSHOPS
 Developing your personal board of
directors
 Best practices for communicating
online
 Building your social capital & much
more
MOTIVATING AND INSPIRING HIGH SCHOOL STUDENTS
 College readiness, Bilingual consulting, First generation student success
 Choosing the right college
 What parents/families can expect from academia and their students
 How to best communicate in a college setting
Rosann Santos is a bilingual Spanish/English virtual keynote speaker, and
Gallups Strengths Coach based in New York City who has delivered keynotes to
live audiences locally, regionally, nationally and internationally.
As also a top keynote speaker and executive coaching professional, she has
delivered keynote addresses to professional organizations, educational
institutions, career-development and higher learning audiences from every
walk of life.

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Cultural Competency Training | ROSANN SANTOS
She is committed in assisting professionals and industry experts excel in their
academic, social and professional growth.
Her ability to speak to sophisticated audiences in multiple languages
while still being able to capture the essence of a meeting and
highlight it to the audience clearly in a relatively short period of time
made her a very attractive candidate to be recruited by a prestigious
organization such as Nat Geo.
Rosann was recruited by the National Geographic Society for her
speaking expertise in both English and Spanish. Her recruitment
involved helping scientists participating in the Sciencetelling™
Bootcamp to communicate their ideas more effectively among
diverse cultural and ethnic groups.