Câu 2,3, 8
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My team is led by Hiếu and is responsible for customer support. Members collect feedback from customers, communicate with other teams, and look for ways to improve products. They made tiramisu cake, gathered feedback, and helped with the mini show. Each member has specific duties like designing surveys, sales, shipping, managing sound, and giving feedback to other teams and the CEO. A Gantt chart shows the project timeline and that collectively team members worked over 91 hours on tasks from April to May.
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operation customer support team
This document outlines the roles and responsibilities of team members for the MyKitten Bakery and Drinks project. The team members are Đặng Võ Kim Hiếu, Phạm Hưng Thịnh, Trần Phương Nam, Nhữ Đình Hoàng Nam, Nguyễn Thái Khánh Ngọc, and Nguyễn Quốc Phi Khanh. The document includes an outline, Gantt chart, AON, requirements, measurements, process flow chart, time log, and reflections from each member.
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1. The document describes the roles and responsibilities of 6 members of the Customer Support team for MyKitten Bakery and Drinks.
2. The team's goals were to collect customer feedback, make tiramisu cake, support other teams at a mini show, and give reports to the CEO.
3. Each member reflected on what they learned from working on the project and how they could improve for future projects.
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This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
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www.StokeNewingtonHistory.com
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Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
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আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
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Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Training: ISO/IEC 27001 Information Security Management System - EN | PECB
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Câu 2,3, 8
- 1. Câu 2: My teamisCustomerSupport Hiếu:leader, assignataskto membersinmyteam Take feedbacksandcommunicate withsalesandmarketingteamtoimprove the products Make tiramisucake Take the responsibilities as supporting others to work on the Show. Thịnh:Make tiramisu Take the responsibilities as supporting others to work on the Show Collecting feedbacks Shipping Nam nhỏ: Collecting feedbacks Receiving feedbacks Give feedbacks to the other teams Selling at campus Mini show back up team Managing the sound system of the coffee shop Khanh: Design Customer survey Get orders Get feedbacks Report the results Support Sales staff Resolve inquiries, complaints
- 2. Discussnextprojectwithclass EditProject,take feedbacks Ngoc: Sell drinksandfood of the projectcompany ReportCustomerFeedbackAssessmenttoTeamVice President Run minishow Nam lớn: Buy materials Shippingdrinks&taking feedbacks Shippingdrinks Sell drinkson3rd floor Sell drinksinsidethe university'syard Cameraman Câu 3: Gantt chart Number Activities Start End Notes 1 Collectandclassifyto synthesize myteam member’sbusy-free schedule April 4,2015 April 5, 2015 Leader 2 Give the busy-free schedule toH.Rteam April 4, 2015 April 5,2015 Work withH.R team 3 Make Tiramisucake April 7, April Hieuand ThinhinCustomerSupport
- 3. 2015 13, 2015 team 4 Collectcustomerfeedback at Universityof Science April 8, 2015 April 11, 2015 CustomerSupportteam 5 Give customerfeedbackto Sale Teamto improve the product April 11,2015 Work withSale Team 6 Give CEO a workingprocess April 12, 2015 Work withCEO 7 Back up and supportthe otherteamson Mini Show May 6, 2015 May 13, 2015 CustomerSupportteam Time log KeukaID# Name Workinghours Notes 332882 Dang VoKimHieu 20:30:00 332959 PhamHung Thinh 22:00:00 332958 NhuDinhHoang Nam 14:00:00 332947 NguyenQuocPhi Khanh 15:00:00 332950 NguyenThai Khanh Ngoc 7:45:00 332968 Tran PhuongNam 12:00:00 Total 91:15:00 AON Start Collect customer feedback at University of Science Making Tiramisu Cake Give customer feedback to Sale Team to improve the product Collect customer’s cake feedback Back up and supportthe other teams on Mini Show Give CEO a working process Finish