1. Cross-Sectoral Referrals &
Program Linkages
Presenters:
Jim McCaffery, TRG (CapacityPlus)
Roshan Ramlal, World Vision (STEPS OVC)
Mandy Swann, FHI 360 (LIFT)
Facilitator:
Amy Bess, Global Social Service Workforce Alliance

2. LIFT MODEL FOR LINKING NACS with ES/L/FS OPPORTUNITIES

3. LIFT MODEL FOR LINKING NACS with ES/L/FS OPPORTUNITIES
Poverty &Food Security
Diagnostic Tool
Organizational Network
Analysis (ONA)
Assesses demand for services
Assesses supply of services

4. EXAMPLE SOCIOGRAM - BALAKA MALAWI

5. How do you feel that activities in collaboration with other
services affect your clients?
Comprehensive package of services
8
Sustainability/continuum of care
5
Referred to the right places
5
Timely/appropriate services provided
4
Improved targeting
2
Less confusion for clients
2
Better coverage
1
0
1
2
3
4
5
6
Number of Organizations
7
8
9

6. What factors have facilitated the development of
effective partnerships?
Networking
19
Nature of the program
12
Personalities and Org. Policy
11
Funding
7
Location
2
Clear communication
2
0
2
4
6
8
10
12
14
Number of Organizations
16
18
20

7. POVERTY AND FOOD SECURITY
DIAGNOSTIC TOOL
STEP 1
Conduct Poverty
& Food Security
Diagnostic w/
Health Facility
Client



Progress out of
Poverty Index
(PPI)
Household
Hunger Scale
(HHS)
Household
Dietary
Diversity Score
(HDDS)
STEP 2
STEP 3
STEP 4
Score diagnostic
results &
categorize HH
based on 3 Ps
framework
Qualitative
interview/
counseling
based on
available
services
Make
informed
referral(s) to
services
 Provision
 Protection
 Promotion
 Preferences/
interests
 Skills
 Geography
 Time
constraints
 Other
priorities

8. Example – solwezi group zambia
Police: Victim
Empowerment Unit
Community
Development Officers
NGO & FBO staff
Ministry: Gender
Focal Person
People with
Disabilities
Prison Staff
Social Welfare Officers
Drug
Enforcement
Officers

9. Solwezi Referrals in action
Young
man, 15, with
disability, beggin
g in town
supporting
Catholic
Sponsorship
Programme
Social
Welfare
Association of
People with
Disabilities
2 younger
siblings

10. Mutare Group dynamics on a case
Teacher on course
identifies 10 year old
student is being
abused
Referred to a
Certificate student
from the Victim
Friendly Unit
(police).
Refers child to Certificate Student
from Family Support Trust (NGO)
for examination & counselling
Parents were
resistant to
investigation of the
case

11. The PGH Child Protection Unit:
A Multidisciplinary Approach to Child Abuse

12. CASE CONFERENCE
(How do you make the system work)