MBAI mauw annual mtng


Published on

Published in: Business
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide
  • Linda Begins here – shares evidence-based info on how benefit access relates to alleviates poverty, arms participants with that framework
  • Linda
  • Linda – also note handout with detail on MiBridges Expansion
  • Daniel – Begin here
  • Training Rationale: Through Pre-pilot work in Southeast Michigan, CBO’s previously engaged in benefit access assistance through MiBridges needed additional support to increase their outputs. This will be accomplished through:   1. Professional development of a training curriculum in partnership with DHS, MPCA, the Food Bank Council, UWSEM and MAUW which is compiled by an experienced curriculum specialist 2. On-going technical assistance by the Regional Coordinator, the Associate Coordinator and a trained and dedicated team of AmeriCorps members 3. Participation in regular information sharing meetings with other participating CBO’s through the Region 8 Voices for Action coalition Capacity building Rationale: Organizations selected to participate in the pilot were able to demonstrate the capacity to increase their benefit access program, as well as an ability to build additional capacity for greater reach. Grants were awarded based on CBO’s proposed infrastructure needs and innovative plans to expand scope and reach. Grants ranged from $7,500 to $10,000 Examples of how CBO’s will invest these dollars include purchasing of equipment, mobilization of application assistance, and streamlining of intake processes Evaluation Rationale: UWSEM pilot will provide an opportunity to collect valuable information on the effectiveness of outreach methods, allowing for a comprehensive assessment of best practices.   Performance metrics will be measured using a formal reporting structure captured monthly through an Online Data Management (ODM) system. UWSEM will analyze and provide feedback and support based on information from the CBO’s to assist in overcoming barriers and instill best practice methods. Professional evaluation conducted by Public Policy Associates will be used to provide quality quantitative and qualitative information that will help inform the state-wide rollout, ensuring expansion maximizes resources and sustainability
  • MW-ZXT965-20080603-106
  • MW-ZXT950-20080724-105 Daniel
  • All – dialog on these questions; capture input on flipchart?
  • Nancy – recap feedback, proposed structure, use remaining slides as needed within conversation
  • MW-ZXT950-20080724-105 Use these next 3 slides after conversation from locals on how MBAI could work in their communities
  • MBAI mauw annual mtng

    1. 1. Michigan Benefits Access Initiative Michigan Association of United Ways Annual Meeting July 21, 2011
    2. 2. Objective is to leave today’s session with: <ul><li>A thorough understanding of MBAI status and identification of ways in which your impact work links to it </li></ul><ul><li>Your feedback on how you would engage your community in benefit access </li></ul>
    3. 3. The Opportunity Over $930 million in federal benefits and tax credits go unclaimed in Michigan each year Only 7 % of low-income, working families with children receive all of supports for which they qualify (food stamps, child care and Medicaid )
    4. 4. Budget on Wages Alone Income = minimum wage for 2002, 69% of Federal Poverty Level Expenses do not include items such as: driver’s license fees, gifts, entertainment, school supplies and trip fees, after school and sports activities, vacation, college application fees and tuition, many more . . . INCOME Wages $ 10,000 TOTAL $ 10,000
    5. 5. Budget with Basic Work Supports Adapted from Sheila Zedlewski, Gina Adams, Lisa Dubay and Genevieve Kenney, &quot;Is There a System Supporting Low-Income Working Families?&quot; The Urban Institute (Feb. 2006), at 8-9. EXPENSES Rent $ 7,200 Food & supplies $ 5,700 Transportation $ 2,400 Health & child care $ 15,500 Taxes $ 1,000 TOTAL $ 31,800
    6. 6.
    7. 7. TECHNOLOGY OUTREACH Building a solid public-private partnership Linking work supports & other services to benefits Increasing financial stability for families Improving nonprofit & government efficiency/value Michigan Benefit Access Initiative Vision
    8. 8. <ul><li>Medicaid </li></ul><ul><li>Cash </li></ul><ul><li>Child Day Care </li></ul><ul><li>SER </li></ul><ul><li>Document uploading </li></ul><ul><li>Client letter retrieval </li></ul><ul><li>Addition of Arabic </li></ul><ul><li>Improved access to information </li></ul><ul><li>Reduced caseworker calls </li></ul><ul><li>Increased efficiency </li></ul><ul><li>Improved response </li></ul><ul><li>Reduced closures </li></ul><ul><li>Increase worker processing </li></ul>Technology - MiBridges Expansion Online Redeterminations (Eligibility Reviews) Check My Benefits Enhancement ( Internet & phone ) Applications for All Programs Improved Service –Adding:
    9. 9. Outreach Strategies <ul><li>Community Outreach Coupled with MiBridges Expanded Technology </li></ul><ul><ul><li>CBO; churches; community clinics; early learning communities </li></ul></ul><ul><li>Outreach to Special Populations </li></ul><ul><ul><li>Community College </li></ul></ul><ul><ul><li>Community Schools </li></ul></ul><ul><ul><li>Corrections </li></ul></ul>
    10. 10. Pilot Increasing Access Empowering Community Reach Strategy One: Effective Training Materials and Processes for CBO’s     Strategy Two: Capacity Building within local CBO’s Strategy Three: Professional Evaluation and reporting requirements to monitor and provide feedback for Continuous Improvement
    11. 11. There was a rigorous and thoughtful process for selecting our partners… <ul><ul><li>Assessment of organizational capacity </li></ul></ul><ul><ul><li>Willingness and interest in providing access to benefits for service population </li></ul></ul><ul><ul><li>Food Banks, Faith-Based Orgs, CBO’s, CAA’s, Homeless Services and Health Centers </li></ul></ul><ul><ul><li>Strong community ties </li></ul></ul><ul><ul><li>Convenient points of access </li></ul></ul><ul><ul><li>Trusted , quality and safe entry points for benefit access </li></ul></ul><ul><ul><li>A diverse and committed group of orgs support building a state-wide benefit access system </li></ul></ul>Experience tracking outcomes and performance plus ability to build capacity Services diverse and possibly difficult to reach populations Service delivery model present throughout state allowing for replication 16 Organizations selected to participate in pilot Selection process was collaboration between UWSEM, MAUW, DHS and Seedco and encompassed the creation of an application, selection and funding criteria, webinar development and facilitation, review and scoring of submitted applications and award letter.
    12. 12. Getting to Scale Secure Public Private MBAI Partnership Pilot Community Outreach Pilot Special Population Outreach Rollout Tested Community Outreach Rollout Special Population Outreach Transform and streamline Michigan’s Benefit Access System <ul><ul><li>Set vision </li></ul></ul><ul><ul><li>Secure Funding </li></ul></ul><ul><ul><li>Achieve leadership collaboration </li></ul></ul><ul><ul><li>Establish MBAI infrastructure </li></ul></ul><ul><ul><li>Engage high potential CBO partners </li></ul></ul><ul><ul><li>Develop Training & Communications </li></ul></ul><ul><ul><li>Set output targets </li></ul></ul><ul><ul><li>Measure & adjust implementation models </li></ul></ul><ul><ul><li>Greater benefit uptake </li></ul></ul><ul><ul><li>Greater bundled benefit uptake </li></ul></ul><ul><ul><li>Greater efficiencies </li></ul></ul><ul><ul><li>Continuously build upon technology & outreach innovation </li></ul></ul><ul><ul><li>Policy Change to support expansion and efficiency </li></ul></ul><ul><ul><li>Accelerate shift from program delivery to integrated supports </li></ul></ul><ul><ul><li>Grow numbers geometrically through established networks </li></ul></ul><ul><ul><li>Measure & refine implementation </li></ul></ul>We are at a critical stage, poised to achieve a transformative statewide benefit access model Fully Expanded MiBridges Metrics and measurement Deep Multi-sector Engagement Solution “research” and architecture Leading others to change Critical capabilities required
    13. 13. MBAI in Your Community How do you think your community will receive online bundled benefit access? How does benefit access fit with your United Way impact work? How do you see MBAI rolling out in your community? What partner organizations would you engage?
    14. 14. Leadership/Governance Framework <ul><ul><li>MBAI Steering Committee in place in August – established by MAUW, UWSEM, Foundation Liaison Office, and DHS </li></ul></ul><ul><ul><li>Statewide sub-committees report to the Steering Committee </li></ul></ul><ul><ul><ul><li>Outreach </li></ul></ul></ul><ul><ul><ul><li>Technology </li></ul></ul></ul><ul><ul><ul><li>Evaluation </li></ul></ul></ul><ul><ul><li>MAUW staffs statewide MBAI project management and coordination </li></ul></ul><ul><ul><li>UWSEM pilots and establishes Regional Leadership Hub model for MBAI Community Outreach </li></ul></ul><ul><ul><li>Proposed additional Regional Leadership Hubs for MBAI Community Outreach statewide rollout </li></ul></ul><ul><ul><li>Special Population pilots and statewide sector networks lead MBAI in their sector – use statewide training, communication tools </li></ul></ul>
    15. 15. How Pilot can inform statewide roll-out Pilot Statewide Rollout <ul><ul><li>Partner recruitment </li></ul></ul><ul><ul><li>Development of mini grant proposal, MOU, award process </li></ul></ul><ul><ul><li>Developing output targets </li></ul></ul><ul><ul><li>Incremental MBAI Training development </li></ul></ul><ul><ul><li>Provide and document MBAI T/A assistance needed </li></ul></ul><ul><ul><li>A range of communication materials developed </li></ul></ul><ul><ul><li>Heavy data collection and tracking </li></ul></ul><ul><ul><li>Identify highest performing CBO channels through incremental benefit bundle assistance </li></ul></ul><ul><ul><li>Outreach to high potential CBOs </li></ul></ul><ul><ul><li>Effective mini grant administration </li></ul></ul><ul><ul><li>Set statewide output targets </li></ul></ul><ul><ul><li>Efficient MBAI Training delivery </li></ul></ul><ul><ul><li>Provide MBAI T/A </li></ul></ul><ul><ul><li>Communication Templates available </li></ul></ul><ul><ul><li>User friendly data management system in place </li></ul></ul><ul><ul><li>Building scale with expanded MiBridges benefit bundle </li></ul></ul>
    16. 16. Statewide roll-out <ul><li>Regional UW MBAI Capacity Hub </li></ul><ul><li>UWSEM pilots MBAI capacity-building hub </li></ul><ul><li>Expand MBAI capacity-building hubs across 7 other regions </li></ul><ul><li>Regions mirror Voices 4Action, Health Access Coalition, 10 Year Plan to End Homelessness & Consumer Health Access Coalition </li></ul><ul><li>Statewide Sector Leadership </li></ul><ul><li>Food Bank Council of MI </li></ul><ul><li>MI Primary Care Association </li></ul><ul><li>MI Community College Association </li></ul><ul><li>MPRI </li></ul><ul><li>MI EITC Coalition </li></ul><ul><li>Coalition to End Homelessness </li></ul><ul><li>DHS V4A </li></ul><ul><li>MI Head Start Association </li></ul><ul><li>MCAA </li></ul><ul><li> </li></ul>
    17. 17. Thank You! Danielle Brown [email_address] Linda Schmidt [email_address] Nancy Lindman [email_address]