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The document outlines the customer relationship management systems of a call center including a call center that ensures all calls are answered, a chat bot on WhatsApp that can answer most queries through AI and generates tickets for unsolved issues, and an email ticketing system that assigns emails and tasks to relevant departments and responds within 24 hours. The systems aim to provide excellent customer service and maintain records of all customer queries.
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Dedicated customer relationship managers with industry expertise provide specialist support. They aim to resolve queries on the first attempt based on their understanding of customer needs.
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Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
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involves recognizing relationships between elements of the marketing mix (e.g.,
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