In times of business disruption, learning and development is needed more than ever. But, how do you keep up momentum of your learning programs that are designed to be delivered face-to-face in the time of social distancing? Using common traditional corporate learning formats as examples, we'll share best practices for converting to virtual learning experiences.

1. LEADING THROUGH AND BEYOND COVID-19 WEBINAR SERIES
CREATING
EFFECTIVE
LEARNING
EXPERIENCES
IN A VIRTUAL
ENVIRONMENT
Thursday, March 26, 2020

2. 2
HAMARIA CROCKETT
Executive Coach & Senior
Consultant
Discussion questions
TREION MULLER
Chief Product Officer
Learning & Content
Strategy
SPEAKERS:
How do you transform an in-
person workshop to a virtual
environment?
How do we drive engagement,
accountability and action in
virtual learning?
How do you maximize
coaching conversations
virtually?
Where to find out more
1.
2.
3.
4.
ALBERTINA VAUGHN
NA Solution Leader,
Leadership Development

3. 3
Virtual training has evolved
Traditional vILT
(Virtual Instructor-Led Training)
▪ Information sharing with no real
application or behavior change.
▪ No practice opportunities.
▪ “Sage on the Stage” (talking head).
▪ Sit back passive learner experience.
▪ Low to no engagement.
▪ Death by PowerPoint.
▪ Time to catch up on email, news,
social media.
▪
New VCE
(Virtual Classroom Experience)
vs

4. 4
Standard Adobe Connect Meeting Rooms
Traditional approach

5. New approach

6. Maximize the coaching conversation
© 2019 Korn Ferry. All rights reserved 6
LOSS OF
VISUAL CUES
POWERFUL
QUESTIONING
MOTIVATION
SHARING
RESOURCES
Watch your vocal cues
and speed of speech.
Active listening.
“What’s great about your
life this week?”
“What did you learn in
the process?”
Continue the
conversation.
Create goals.
Use emerging
technologies.
Send resources (tip
sheets, books, videos, &
online materials).
SAFE SPACE
Aligns with many other
practices (Doctors on
call, Therapy on
Demand, etc.).
Be human.
1:1 coaching
throughout
Online/phone coaching is becoming a more common practice integrated into work and life through laptop
and mobile systems.

7. Leadership development program design architecture
Phase 1
Launch
Phase 2
Accelerate
Phase 3
Embed
Cohort
experience
Individual
activities
Group
activities Learning
groups Business
challenge

8. The virtual design solution
FROM TO
Long days with packed agenda
Shorter, targeted learning modules
connected in a learning journey
Table group discussions Virtual breakout rooms
Flip charts Virtual whiteboards
Networking / relationship time during
a residential session
Increase structured group consulting and
peer coaching time. Embed interaction.
Travel time, cost, jet lag, evening work Integrate more seamlessly into work/life
A 3-day residential session was redesigned to three, half-day virtual sessions that included a mix of
methods: virtual classroom, individual assignments, small group work, and peer consulting
© 2020 Korn Ferry. All rights reserved 8

9. For more information
© 2020 Korn Ferry. All rights reserved 9
1
kornferry.com/challenges/coronavirus
visit our coronavirus insights page and
keep up to date with our latest thinking on
how you can lead through and beyond
COVID-19.
Further reading on the
information covered today:
Visit our dedicated webpage2

10. More webinars in the series
© 2020 Korn Ferry. All rights reserved 10
All sessions are being recorded and on-demand
viewing links, as well as registration links for upcoming
webinars, can be found on the kornferry.com
coronavirus insights page.
On-demand Leading in a time of crisis
On-demand Social distancing without revenue disruption
On-demand Keeping your people engaged and productive through the crisis
On-demand Protecting your company’s economic health
On-demand Employing agile reward strategies for a volatile world
On-demand Crisis-proofing your talent processes
Today Creating effective learning experiences in a virtual environment
Now added for tomorrow:
Friday, March 27 Cultivating personal resilience amid volatility