SlideShare a Scribd company logo
creating a
contextually relevant
world
@sunnitho
• defining context
• context vs content
• how to build a strategy for
context
this week’s context issue: selfie-gate
content is...

•
•
•
•
•
•
•
•
•
•
•
•
•
•

image
video
text
article
white paper
blog
link
vine
PDF
application
game
poll
gif
...etc
context is...

• where you place your content
• when you place your content
• how you place your content
Video
Article

Image
Culture of the moment
(context)
Tweet

Gif
VMAs
high school
students
suspended
hoax
video
created

hoax
video
posted
planned publishing vs
reactive publishing
you must be equal parts this....
... and this
how to plan for
context
step 1:
establish roles and
processes
• who is in charge of the content calendar? content
• who creates or curates the content? creative,
content, social
• who is on the edit desk? proofreading, content,
social
• who monitors and moderates? social
• who protects the brand? account, client, PR
• who identifies relevant opportunities? everyone
• who measures success? social, analytics
step 2:
know your audience
be interested to be
interesting
define your audience as specifically as possible
gather the usual data:
• how they consume and use media (media data)
• their attitudes, beliefs, behaviors (planning data)
• what they like to talk about with others (social data)
update this data on a daily basis
have a good old-fashioned rundown, every day
step 3:
know your lane
off-limits

off-limits
trending topics you can and
should respond to
step 4:
ignore your plan
step 5:
practice your S.A.
via businessinsider.com
tips for developing situational awareness:
• be curious - question everything
• play chess (think 3 moves ahead)
• know your critics
• spot check, gut check, fact check
• make checklists
• document and review mistakes (those
who forget history are bound to repeat it)
Context strategy toolkit
• Clear descriptions of roles and responsibilities
• Audience data updated as much as daily
through listening
• Defined guardrails
• Team rundowns (in-person, phone or virtual)
• S.A. checklists

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Creating a Contextually Relevant World