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FRESH EMAIL MARKETING
CREATE SPOTLESS CUSTOMER LISTS +
● The total number of worldwide email
accounts is expected to increase to
over 4.3 billion accounts by year-end
2016.
(Radicati Group)
● 91% of consumers check their email at
least one time per day using their
smartphone (EmailMonday)
For every $1 spent on
email marketing, the
average return is
$44.25.
- Email Expert
SEGMENT
EMAIL LISTS
39% of marketers who
segmented their email lists
experienced higher open rates
and 24% experienced better
deliverability and greater
revenue.
-- Lyris Annual Email Optimization Report
Use geographics & demographics for
segmented lists
➔Birthday
➔Anniversary
➔Location
Create lists based off of:
TARGETEMAIL CAMPAIGNS
Organize lists based on psychographics too
➔Purchase History
➔Brand/Service Preference
➔VIP
Create lists based off of:
Target email campaigns
RE-ENGAGE
INACTIVE CUSTOMERS
Create a plan for unresponsive customers
Establish set timeline:
➔ Inactive campaign(s)
➔ Final contact attempt
➔ Removal (hold that thought...)
Use double opt-in verification to
avoid issues from the start
REMOVEINACTIVE SUBSCRIBERS
Remove disengaged subscribers
The time to delete:
➔ No response to inactive campaign(s)
➔ Did not reverify on final attempt
➔ Hard bounce or multiple soft bounces
Use double opt-in verification
to avoid the problem initially
BALANCETEXT & PHOTO RATIO
Avoid the SPAM folder
➔ ESPs (email service providers) look for a balance of text & images as part
of their spam scoring model
➔ Avoid uploading PDFs as the entire email
ADD BUTTONS
& CALL-TO-ACTION
Tell your customers what to do
➔Make it stand out
➔Keep it concise
➔Use an exact click-through link
Create buttons at dabuttonfactory.com
Unique for
each product
ORGANIZE
YOUR EMAIL CONTENT
Think “Content Hierarchy”
➔Important information goes above the fold
➔Headlines (36) Subheadlines (24) Body (16)
➔Emphasize with color & style (but not too much!)
➔Train your subscribers and customers
Don’t forget to send yourself a test!
Trendy header image
Bold product title & other
important information
Consistent text style
Accent Color to draw
attention to CTA
Organize the footer for
contact information
CLEAN UP
YOUR SUBJECT LINE
Short + Powerful + Actionable
Formula of an effective subject line
Subject lines with
40-45 characters
or less (5-8
words) tend to
receive best open
rates
Personalized
emails (using
names or “you”)
improve click-
through rates by an
average of 14%
Adjectives tend to
slow the reader
down, while verbs
(CTA) will
increase
credibility and
provide additional
information
Other subject line tips
➔Avoid SPAM words (100% Free, Act Now, All Natural, As
Seen On, Bad Credit, Bargain, Dear Friend, Discount, and Fast Cash)
➔DON’T USE ALL CAPS OR !!!!!!!!!!!
➔Consider using emojis
Zoë, celebrate your birthday by saving 20% this week!
Shop the white-out trend!
Mom would ♥ a gift card
EVALUATE
SEND FREQUENCY
Are you emailing too often?
Email is a direct & powerful form
of communication, but it can
quickly lose its effectiveness
when over-used.
➔ Set cadence expectations upfront
➔ Allow customer to choose what’s
right for them
AUTOMATE
& SCHEDULE AHEAD
Autoresponders
➔Birthday
➔Anniversary
➔Welcome
➔Order
Confirmation
Plan Ahead
➔Newsletters
➔Events
➔General Customer
Communication
Questions?
SOMETHINGDon’t forget to register for next Tuesday’s webinar
and download your checklist!
Create Spotless Customer Lists + Fresh Email Marketing

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