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Effective Email Marketing For
Ecommerce 2019 Summit
Marketing Strategies to Boost Your Brand’s Growth from Email Re-engagement to Attribution
Wednesday, March 20th 10am PT
ELITESEM.COM CONFIDENTIAL
KLAVIYO PRESENTS:
BUILDING QUALITY RELATIONSHIPS
WITH CUSTOMERS, AT SCALE.
11 - 11:45 am PT
ELITE SEM PRESENTS:
TOP 5 EMAIL MARKETING MISTAKES
JUSTUNO PRESENTS:
BUILDING AN EFFECTIVE 1:1
MARKETING LOOP
Today’s Timeline
10 - 10:45 am PT
12 - 12:45 am PT
Today’s Logistics
● Session Recording & Slides Will Be Sent Out
● Submit Questions to Our Panelists
● Resources Available as Handouts
● Join in the Poll Questions!
Persephanie Arellano
Webinar Coordinator
Today’s Speaker
Mathew Bingham
Director of Partner Marketing at
JustUno
Copyright 2017 - Q4 Amazon Virtual Summit
You can use
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quote
You can use
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Sub-header
HOW TO BUILD AN EFFECTIVE
1:1 MARKETING LOOP
Lead Capture
Poll
66%
of emails acquired each month for Elite SEM customers
come from Justuno offers!
Lead Capture
Build your business by
capturing email leads on a
daily basis.
➔ New visitors
➔ Return visitors
➔ Direct communication
➔ Single field vs. forms
➔ Same session sales increase
New visitors: 60 - 80% traffic
Healthy email opt-in rate: 3% - 5%
Goal: > 5% conversion
Split Traffic Sources
Have a new visitor offer?
Duplicate it and show different
messages to unique
traffic sources.
➔ Split traffic sources
◆ Paid
◆ Organic
◆ Social
➔ Create different incentives
per traffic channel
➔ Create an A/B Test
Seasonality
Match your seasonal emails
with pop-ups to create
cohesive looks.
➔ Try a simple image/content
swap
➔ Include valuable talking
points
➔ Try a seasonal promo - they
perform better
➔ Mirror off-site holiday
messaging onsite
SAVE 10
Poll
Data Collection
Take the guesswork out of
what messaging to use in
your emails.
➔ Ask for information that is
relevant to your brand
marketing
➔ Collect hidden information to
pass to your ESP
➔ Increase email open rates
with personalization
➔ Create more engaging
emails
Mobile Conversions
74.8%
Our highest converting pop-up, overall, for the 2018 holiday season
(October 20, 2019 - January 1, 2019) - over 375 billion sessions was:
Mobile unlocked offer
Mobile Strategy
Ask for the lead before the sale.
➔ Mobile conversions are tough
➔ Pop-ups perform better than
website banners
➔ Wait for the right time
➔ Collect hidden information to
pass over to your ESP
➔ Reduce friction to purchase
➔ Send an email as reminder for
your visitor to complete their
purchase on desktop
Mobile Design
What works well for mobile overlay:
➔ Make a good first impression (8-15 seconds)
➔ Cut the fat
◆ Use concise, digestible content
➔ Make it easier for your visitor
◆ CTA or Click to Copy
◆ 2 - 3 lines of text
◆ Limit imagery and font variations
➔ Apply the “inverted pyramid” concept
➔ Review your button size and button content
➔ Start small. Analyze performance. Expand.
Email Return Visits +
Personalization
Poll
How to mimic Shinesty’s
marketing:
➔ Pull UTM campaign terms of
your paid ads and placing the
into your Justuno offer
➔ Target the specific traffic source
to show an offer with “mirrored
message”
➔ Target FB, PPC, or referral ads
This lowered Shinesty’s bounce rate from 99% to… 80%
Cocofloss targeted visitors from FB ads and saw:
➔ A 25% reduction in their average CPA from
Facebook
➔ A 28% promotion conversion rate
[DISCOUNT CODE]
Return Visits
from Email
High-level use cases:
➔ Reinforce off-site marketing efforts
with a tracking url
◆ Email - Show a website
banner from an email
click-through
◆ Timers - Add a timer to the
offer to help create a sense of
urgency
◆ Coupon codes - Pull in codes
from ESP if needed
How Email Lead Capture Works with Your ESP
Lead Capture Welcome Email Offer Banner Conversion
Conversion
Send Email
based on
Purchase
Add to List (ESP)
Based on their
purchase, they’re put
on a list in your ESP
Mirror Message
Target by UTM, reflect
offer or message onsite
Justuno captures email
address
Use your ESP to send a
Welcome Offer email
Mirror that offer on-site
by targeting this Email
UTM Campaign
Customer converts &
Justuno tracks the
purchase
Thank you for joining!
Start your free Justuno trial by visiting your e-commerce app store marketplace or justuno.com!
Q & A
Mathew Bingham
Director of Partner Marketing at
JustUno

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BUILDING AN EFFECTIVE 1:1 MARKETING LOOP

  • 1. Effective Email Marketing For Ecommerce 2019 Summit Marketing Strategies to Boost Your Brand’s Growth from Email Re-engagement to Attribution Wednesday, March 20th 10am PT ELITESEM.COM CONFIDENTIAL
  • 2. KLAVIYO PRESENTS: BUILDING QUALITY RELATIONSHIPS WITH CUSTOMERS, AT SCALE. 11 - 11:45 am PT ELITE SEM PRESENTS: TOP 5 EMAIL MARKETING MISTAKES JUSTUNO PRESENTS: BUILDING AN EFFECTIVE 1:1 MARKETING LOOP Today’s Timeline 10 - 10:45 am PT 12 - 12:45 am PT
  • 3. Today’s Logistics ● Session Recording & Slides Will Be Sent Out ● Submit Questions to Our Panelists ● Resources Available as Handouts ● Join in the Poll Questions! Persephanie Arellano Webinar Coordinator
  • 4. Today’s Speaker Mathew Bingham Director of Partner Marketing at JustUno
  • 5. Copyright 2017 - Q4 Amazon Virtual Summit You can use this section to highlight a main point or a short quote You can use this section to highlight a main point or a short quote You can use this section to highlight a main point or a short quote Sub-header
  • 6. HOW TO BUILD AN EFFECTIVE 1:1 MARKETING LOOP
  • 9. 66% of emails acquired each month for Elite SEM customers come from Justuno offers!
  • 10. Lead Capture Build your business by capturing email leads on a daily basis. ➔ New visitors ➔ Return visitors ➔ Direct communication ➔ Single field vs. forms ➔ Same session sales increase New visitors: 60 - 80% traffic Healthy email opt-in rate: 3% - 5% Goal: > 5% conversion
  • 11. Split Traffic Sources Have a new visitor offer? Duplicate it and show different messages to unique traffic sources. ➔ Split traffic sources ◆ Paid ◆ Organic ◆ Social ➔ Create different incentives per traffic channel ➔ Create an A/B Test
  • 12. Seasonality Match your seasonal emails with pop-ups to create cohesive looks. ➔ Try a simple image/content swap ➔ Include valuable talking points ➔ Try a seasonal promo - they perform better ➔ Mirror off-site holiday messaging onsite SAVE 10
  • 13. Poll
  • 14. Data Collection Take the guesswork out of what messaging to use in your emails. ➔ Ask for information that is relevant to your brand marketing ➔ Collect hidden information to pass to your ESP ➔ Increase email open rates with personalization ➔ Create more engaging emails
  • 16. 74.8% Our highest converting pop-up, overall, for the 2018 holiday season (October 20, 2019 - January 1, 2019) - over 375 billion sessions was: Mobile unlocked offer
  • 17. Mobile Strategy Ask for the lead before the sale. ➔ Mobile conversions are tough ➔ Pop-ups perform better than website banners ➔ Wait for the right time ➔ Collect hidden information to pass over to your ESP ➔ Reduce friction to purchase ➔ Send an email as reminder for your visitor to complete their purchase on desktop
  • 18. Mobile Design What works well for mobile overlay: ➔ Make a good first impression (8-15 seconds) ➔ Cut the fat ◆ Use concise, digestible content ➔ Make it easier for your visitor ◆ CTA or Click to Copy ◆ 2 - 3 lines of text ◆ Limit imagery and font variations ➔ Apply the “inverted pyramid” concept ➔ Review your button size and button content ➔ Start small. Analyze performance. Expand.
  • 19. Email Return Visits + Personalization
  • 20. Poll
  • 21.
  • 22. How to mimic Shinesty’s marketing: ➔ Pull UTM campaign terms of your paid ads and placing the into your Justuno offer ➔ Target the specific traffic source to show an offer with “mirrored message” ➔ Target FB, PPC, or referral ads This lowered Shinesty’s bounce rate from 99% to… 80%
  • 23. Cocofloss targeted visitors from FB ads and saw: ➔ A 25% reduction in their average CPA from Facebook ➔ A 28% promotion conversion rate [DISCOUNT CODE]
  • 24. Return Visits from Email High-level use cases: ➔ Reinforce off-site marketing efforts with a tracking url ◆ Email - Show a website banner from an email click-through ◆ Timers - Add a timer to the offer to help create a sense of urgency ◆ Coupon codes - Pull in codes from ESP if needed
  • 25. How Email Lead Capture Works with Your ESP Lead Capture Welcome Email Offer Banner Conversion Conversion Send Email based on Purchase Add to List (ESP) Based on their purchase, they’re put on a list in your ESP Mirror Message Target by UTM, reflect offer or message onsite Justuno captures email address Use your ESP to send a Welcome Offer email Mirror that offer on-site by targeting this Email UTM Campaign Customer converts & Justuno tracks the purchase
  • 26. Thank you for joining! Start your free Justuno trial by visiting your e-commerce app store marketplace or justuno.com!
  • 27. Q & A Mathew Bingham Director of Partner Marketing at JustUno