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Policy making in information 
 literacy: what does it mean?


         Dr John Crawford
Independent Information  Professional
     polbae2003@yahoo.co.uk 
A lesson from history?
• little agreement about what information actually  is ‐ people’s 
  views influenced by  education, experience, personal agendas 
  and issues of technology 
• role of government poorly defined, government engagement 
  with information issues is intermittent & frequently vestigial  
• relationship between governments & information 
  organisations is often weak, frequently nonexistent. 
  Information organisations themselves do not co‐operate 
  harmoniously
• information retrieval or information searching ,however 
  defined, has travelled from being a specialist issue/skill, based 
  round science & technology to being a skill for everyone &  
  covering all subjects
• information literacy in a historical context is invisible 
Historic debates about what IL is


      ‘...effective policy formulation and 
  implementation rely on an unambiguous 
definition of the problem, while  information 
  literacy remains difficult to characterize.’
            (Haras and Bradley 2011) 
The Information Society
Term defines a society in which the creation, distribution 
and treatment of information have become the most 
significant economic and cultural activities. 

An information society also covers many related sectors 
which include industrial and economic policy, technology 
policy, telecommunications policy and a huge sector: 
social issues and policies that comprise e‐government, 
education, e‐health, media policy and cultural issue 
within which much of the material of information literacy 
lies. 
Factors impacting on the information 
                  environment 
• Mass access to information through the Internet

• The need for lifelong learning

• The increasing proportion of available information with an 
  uncontrolled life cycle

• The proliferation of information services and tools

• The prevalence of intellectual over manual activities

                                    (Basili 2011)
Connected stages in IL policy development 
• A  nation  perceives  the  need  for  competitive  reasons  to  be  a 
  player in the global knowledge economy

• A need for upskilling of the population

• The  emergence  of  a  learning  agenda  associated  with  skills 
  development

• The  growth  of  digital  media  and  communications  leads  to 
  widespread  information  overload  leading  to  a  need  for 
  effective  information  and  knowledge  management  for  both 
  individuals and organisations 
                                           (Town 2003)   
Information literacy activism/development 

• National concern
• Process analysis
• Product development (learning and teaching 
  materials)
• Not a logical sequence and product 
  development receives most attention and  
  more in HE than other sectors
                           (Town 2003)   
A list of questions
•   What is an information literacy policy and what are they for 
•   What is the role of information literacy policy within the wider world of 
    information policy making. How can information literacy be defined to 
    distinguish it from ICT infrastructural issues
•   Who should make information literacy policy
•   How can the information professional  exert influence outside the 
    information sector
•   What sort of agendas should information literacy policy making 
    identify/collaborate with, for example, educational and social policy, 
    lifelong learning, skills development, health awareness and deprivation
•   Is information literacy recognised in policy agendas worldwide
•   Can information literacy exploit digital inclusion agendas
•   What kind of state is receptive to information literacy policies
•   Have information literacy policies been systematically tested and evaluated 
Criteria for IL policy documents
• Information literacy policy documents should be about information 
  literacy and not something else 

• They should have some form of government endorsement and 
  support 

• They should be genuinely cross sectoral covering all education levels 
  from early years to PhD level, the workplace, health, lifelong learning, 
  employability and skills development and citizenship and civil rights 

• They should be at least informed and preferably  led by the 
  professional bodies of the countries concerned 

• They should be collaborative with input from all organisations in the 
  countries concerned such as skills development bodies, employers’
  organizations, trades unions, teaching and learning organizations and 
  relevant NGOs
Whitworth’s analysis
• Identified 11 policy documents. 
• Analysed 6 using Bruce’s six frames
• Only two with state recognition – Finland, Hong Kong
• Finnish document mainly ‘academic’; Hong Kong does 
  not recognise citizenship  
• Australasian, American and Hong Kong most broadly 
  based
• Personal relevance, social impact and collaboration 
  important 
• Small countries sympathetic to IL?
                                 (Whitworth 2011)
European IL policies
• Initially  461 initiatives!
• Identifies 54 policy initiatives 
• But most do not focus specifically on IL
• Most policy measures initiated by Ministries of Education 
  but appear in ICT policy measures
• ‘...information literacy has not yet properly entered the 
  policy agenda in most European countries’
• Spread of credit bearing courses being delivered by 
  university departments and libraries (many initiatives 
  actually courses)
                                          (Basili 2011)
Countries leading in policy initiatives  

Country                Number of policy initiatives 
Lithuania              11
Finland                8
Germany                7
Denmark                5
Spain                  5
Austria                4
Italy                  4
Latvia                 4
Estonia                3
Poland                 3
Total                  54
The long haul
‘The top priority of the National Commission on 
  Libraries and Information Science should be 
    directed towards establishing a national 
   program to achieve universal information 
                literacy by 1984’

                           (Zurkowski 1974)
The Gregynog conference
President Obama’s proclamation 
What can we do?
• Develop policy documents, Yes but?
• Have R&D programmes to take policy forward
• Identify groups and organisations with whom 
  your interests overlap
• Link to long standing goals and reforms
• Connect with the information society
• Rethink what policy documents should be 
• Evaluate impact 
Information skills for a 21st century Scotland 



                          An online information 
                          literacy community of 
                                  practice 
                               And he’s back! 
Aims and characteristics 
• Community of Practice 'Creating an information literate Scotland’
  This community aims to connect up practitioners in a range of 
  sectors who are all working towards the common goal of creating 
  an information literate Scotland. Share your expertise, ask 
  questions and get involved!

• with archive links to: Scottish Information Literacy Framework; 
  Scottish Information Literacy Project website; Scottish 
  Information Literacy Project blog

• website is currently under construction. The site is being developed 
  by the Scottish Library and Information Council (SLIC) in conjunction 
  with the former Scottish Information Literacy Project team and 
  partners
Questions?

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