A simple probing in direction of "designing" the human side of interfaces - the messaging and communication. With real-world examples for inspiration.

1. Crafting UX of :: User Interface Messages
~ vishal mehta :: ux designer ~

2. What
is
a
User
Interface?
It’s
NOT
JUST…
Bu9ons
Blocks
Forms
Controls
Images
NavigaBon

3. What about Text,
Language, Words,
Messages?
Design for
EMOTIONS

4. Remember!
IT IS NOT COMPUTER TALKING TO A COMPUTER.
USERS ARE HUMAN. MESSAGES SHOULD BE HUMAN TOO!

5. End-users can be easily embarrassed or
frustrated, first with committing an error, and
then facing a cold, blunt error message. Let’s
“reward” them with “designed” messages that
really contribute – at least to their moods.

6. How do I
design User
Interface
Messages?

7. 1
KNOW
YOUR
AUDIENCE.
2
WIT,
HUMOR,
PUN,
FLATTERY,
SARCASM,
METAPHORS
–
ALL
THE
SMARTS!
3
RUN
IT
BY
USERS.
ITERATE,
TEST,
REPEAT.

9. In
case
your
Internet
connecBon
is
slow
and
there’s
a
great
amount
of
file
transfer
pending,
Dropbox
asks
you
to
grab
a
Snickers!
DROPBOX

10. While
registering
for
Yahoo
Mail,
if
you
mistakenly
enter
a
birth
date
that’s
in
future…
YAHOO

11. Balsamiq
Mockups
helps
you
prepare
Dinner
if
you
reach
out
their
“Help”
menu.
BALSAMIQ

12. Etsy
calmly
asks
you
a
rhetoric,
if
you
start
a
conversaBon
and
have
only
your
Email
address.
The
“again”
part
is
a
killer!
ETSY

13. GMail
throws
exclamaBon
back
to
you
when
you
try
punctuaBon
in
your
user
name.
GMAIL

14. Fla9ery
is
indeed
beauBful,
proves
Buffer.
BUFFER

15. Snooze
enough?
Now
wake
up!
Hootsuite
knows
of
our
mulB-­‐tab
browsing
habit.
HOOT
SUITE

16. iContact
shows
“crazy”
upside-­‐down
behavior
if
you
try
to
visit
a
page
that’s
not
there!
iCONTACT

17. Craigslist
shouts
about
Craig’s
inability
to
match
your
typing
speed,
when
you
over-­‐enthusiasBcally
enter
items.
CRAIGSLIST

18. Expedia
is
direct
and
prompt
–
nice
example
of
persuasion
technique.
EXPEDIA

19. Even
the
Captcha
is
relevant
to
the
pladorm
–
either
a
celebrity
or
movie
name.
Wonderful
connect.
IMDB

20. This
post
describes
the
humor
angle
Everyday
uses
for
their
registered
users.
EVERYDAY

21. On
changing
password,
Twi9er
shouts
“Woo
hoo”
and
reminds
you
of
the
number
of
applicaBons
that
“spy”
on
you
with
your
approval
of
course.
(Spy
is
the
word
I
would
have
designed
here
actually!)
TWITTER

22. MASSAGE YOUR MESSAGE. TODAY!

23. Thank You
)