This document is a resume for Christian Patillo summarizing his professional experience and qualifications. It outlines his technical skills in programming languages like C++ and PHP as well as Microsoft software. It also details his work history including roles as a user support specialist at the CDC, a junior systems administrator, and a project coordinator. His experience includes tasks like reimaging computers, implementing security policies, and managing projects ahead of schedule.

1. 1320 NATCHEZ TRACE, MARIETTA, GA, 678)472-9199, CEPATILLO@GMAIL.COM
PROFESSIONAL SUMMARY
Dedicated and technically skilled business professional with a versatile technical administrative support
skill set. Excel in resolving challenges to employer objectives with innovative solutions, systems and
process improvements proven to increase efficiency, customer satisfaction and the bottom line. Successful
client engagements which resulted in project completions ahead of schedule.
TECHNICAL SKILLS
Proficient in utilizing programming languages (C++, HTML, and PHP), Microsoft Visio Studio,
Microsoft Office, Front Page, Experienced in utilizing Active Directory management of users and
computers.
PROFESSIONAL EXPERIENCE
TEK Systems, Atlanta, GA March 2015 – Current
Center for Disease Control (CDC) – User Support Specialist II
 Utilized knowledge of Pixie and Goestcast imaging software to reimage Dell latitude E7420
laptops and optiplex 9020 desktops.
 Implemented security policies, perform ongoing management, and prevent, detect,
analyze and respond to the asset inventory and warehouse operations for a large
variety of computer hardware items.
 Followed information technology security policies, methods, standards, Federal
Information Security Management Act (FISMA)/National Institutes of Standard and
Technology (NIST) standards and practices to prepare all new Computers for
Information Technology Systems Office (ITSO) within the CDC.
 Processed and received all equipment that has not reached end of life for refurbishing.
 Managed inbound and outbound property.
 Removed sensitive information from CDC hard drives.
 Increased efficiency of asset processing by 300%.
TEK Systems, Atlanta, GA May 2014 – Jan 2014
Synacor – Jr. System Administrator
 Successfully executed data center move project plan.
 Maintained all project documents via Microsoft Word, Visio, and Excel through Sharepoint
access.
 De-installed, installed, and configured all data center equipment between multiple locations from
blueprints.
 Interfaced with remote engineering staff and provided on-site support.
Manheim, Sandy Springs, GA July 2013 – Jan 2014
Project Coordinator
 Leads project management efforts for critical technology lifecycle management, data collection,
and dissemination resulting in 100% completion ahead of schedule.
 Develops or update project plans for information technology projects including information such
as project objectives, technologies, systems, information specifications, schedules, funding, and
staffing.
Christian Patillo

2.  Monitors or tracks project milestones and deliverables in order to track project recourses and to
ensure project timeline is on track.
 Prepares project status reports by collecting, analyzing, and summarizing information and trends.
 Establishes and executes a project communication plan in order to track project execution dates
and minimize resource conflicts by establishing a regular check in intervals via telephone and e-
mail.
TenTech, U.S.A. Aug 2011 – Jan 2012
Cisco Network Engineer (Contractor)
 Successfully completed a nationwide network infrastructure deployment upgrade on-time and
under budget utilizing 3502e wireless network access points, 5508 Wireless LAN
Controllers, and 3750Poe network switches for 2300 Home Depot retail store locations.
 Maintained internal Microsoft SharePoint site for 2300 retail locations throughout the US and
Canada.
 Performed network diagnostics, wireless signal strength measurements, testing, and
troubleshooting with remote NOC engineers for fault isolation.
Computer Learning and Design Center, Washington, D.C. Aug 2006 – May 2011
Senior Operator
 Managed and maintained a software development environment including programs such as
Visio Studio, Mathcad, and Matlab as well as network server infrastructure that included private
servers, a hardware firewall, and a multitude of clients.
 Configured test network using Windows server 2003 and Windows XP.
 Successfully implemented new software images to client machines.
Middle School of Mathematics and Science (MS)2
, Washington, D.C. Nov 2008 – May 2009
Robotics Instructor
 Created classroom curriculum utilizing Lego Mindstorm as the tool for learning.
 Provided instructions to students in how to construct robots from the ground up, utilizing manuals
supplied by Lego.
 Taught students how to utilize a basic block programming compiler in order to give the robots
functionality.
Infrared Robotics Project, Washington, D.C. Nov 2008 – May 2009
Research Assistant
 Analyzed project documentation & Matlab programming code.
Air Force Stress Test Analysis Research Project, Washington, D.C. Aug 2007 – Sept 2009
Software Developer
 Successfully tested and debugged custom external force stress test conversion environment
software utilizing the tool Microsoft Visio Studio;
 Translated PASCAL code into C++ code utilizing the Linux tool P2C and provided a graphical
user interface.
EDUCATION
Atlanta Metropolitan State College, Atlanta, GA Mar 2013 – Feb 2014
Information Technology Certificate
Year Up, Inc., Atlanta, GA Mar 2013 – Feb 2014
Intern
 Currently enrolled a one year intensive technical and professional skills training program that
includes an opportunity to intern with a leading corporation.
 Participated in extracurricular activities:

3. o Windows 8 migration project
o Raspberry Pi project
o Taught C++ programming class
Howard University, Washington, DC Aug 2006 – May 2009
Systems and Computer Science Major
 Leadership and Administrative Training
 Psychology Course Work
AWARDS & HONORS / ACCOMPLISHMENTS
 Microsoft Excel Certification
 Google Ambassador Honoree
 (Year Up) End of Module Awards:
o Leadership
o Perfect Attendance
o Accountable
o Excellence
o Information Technology