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Anti-corruption processes- Kanban
technique
             Dr. Maher Salam DMIT, BA
             Sunday, March 24, 2013


                                                                                ®
                                                            Kepler Consulting
               2013 Dr. Maher Salam - all rights reserved
Agenda


  Section
  1         Introduction
  2         Traditional approach -operational controls
  3         Anti- corruption organization culture
  4         Organization culture impact on potential corruption
  5         Anti- corruption techniques




Kepler Consulting ®               2013 Dr. Maher Salam - all rights reserved   1
Introduction
     According to BusinessDictionary.com corruption is wrongdoing on the part of
    an authority or powerful party through means that are illegitimate, immoral, or
    incompatible with ethical standards. Corruption often results from patronage and
    is associated with bribery.
     Organizations usually prevent corruption by adopting an ethical code of conduct
    with a set of internal controls based on internet controls framework e.g. COSO. The
    aim of COSO is to evaluate the effectiveness of the implemented internal controls.
    COSO five components are 1) control environment, 2) risk assessment, 3) control
    activities, 4) information and communications, and 5) ongoing monitoring. Also they
    conduct a periodic audit on the controls components.
     Because of the cost associated with designing and implementing controls,
    management go through risk assessment to prioritize risk and select limited number of
    controls.
     In this presentation we propose a cost effective approach for corruption
    prevention. This approach tackle the corruption by adopting specific organization
    culture and operational and process optimization techniques.

Kepler Consulting ®              2013 Dr. Maher Salam - all rights reserved             2
Traditional approach- operational controls
        Operational controls are designed and implemented to ensure that the
         potential wrongdoing is minimized.
        Operational Controls describe specific operations for controlling and
         managing the activities, processes, products, and services associated with
         specific objective
        Operational Controls should:
           Prevent wrongdoing
           Comply with legislation and regulations
           Continually improve
           Inline with objectives and targets
        Operational controls drawbacks
             Delays process activities and limits productivity
             Adds extra cost
             decrease the effectiveness of a process and limit innovation

Kepler Consulting ®               2013 Dr. Maher Salam - all rights reserved          3
Section 2
Corruption influencing factors




 Kepler Consulting ®             4
Corruption and centralization


    Empirically it is noticed that the more decentralized the organization it gets the
   less chances it will have corruption incidents (A. Matei , F. Popa. 2010)
    In such a decentralized system, there is no single centralized authority that makes
   decisions on behalf of all the parties. Instead each party, also called a peer, makes
   local autonomous decisions towards its individual goals which may possibly conflict
   with those of other peers.
    Decentralized systems has several techniques such as Kanban , limited work in
   progress (WIP), and management by results philosophy


     The word "decentralization" came into usage in the 1820s."Centralization" entered written English in the first
     third of the 1800s;mentions of decentralization also first appear during those years.
     Decentralization (or decentralization) is the process of redistributing or dispersing functions, powers, people or
     things away from a central location or authority




Kepler Consulting ®                            2013 Dr. Maher Salam - all rights reserved                                 5
Corruption and organization culture


   Empirically it is noticed that under competitive culture, when peer
   relationships are strong, a flat organizational pyramid is less prone to
   collusion and less prone to bribe extortion compared to a steep pyramid.
   However, under cooperative culture, the opposite is true. When peer
   relationships are strong, a steep organizational pyramid is less prone to both
   collusion and bribe extortion compared to a flat pyramid E. Duggar (2004)




Kepler Consulting ®             2013 Dr. Maher Salam - all rights reserved          6
Corruption and the unstructured processes

   Unstructured processes, are human processes where a framework for getting
  the work done exists, but actor judgment and experience is used to adjust the
  process flow and outcome.
   Analysts estimate that 60-80 percent of the processes that make a business
  run are unstructured
   Example of unstructured processes are negotiation and decisions processes,
  for which gets managed by emails and documentations
   The unstructured process is more vulnerable and more prone to both
  collusion and bribe extortion because of the lack of controls, the dependence in
  process actors judgment, the uncertainty about the cycle time, and black box
  where only one person knows how a certain case can be completed.




Kepler Consulting ®                                                                  7
Section 2

Anti- corruption process guidelines




 Kepler Consulting ®                  8
Cost effective anti- corruption guidelines

 1. Adopt an operational excellence principles (Shingo)
 2. Enforce operational excellence by 1)Establish practice, 2)develop methods,
 and 3) Coach the team.
 3. Run the organization by leaders not managers
 4. Adopt cost effective techniques such as,
      Limited Work in Progress
      Kanban cards
      Pull instead of push system
      Apply methods, practices and coaching
 5. Establish decentralized organization
 6. Establish a learning and continuance improvement environment




Kepler Consulting ®           2013 Dr. Maher Salam - all rights reserved         9
Shingo operational excellence principles




Kepler Consulting ®         Adopted from Shingo Prize   10
The cornerstones for operational excellence




Kepler Consulting ®                               11
Managers and Leaders




Kepler Consulting ®       12
People has to do it themselves as a second nature




Kepler Consulting ®                                   13
WIP , Kanban, and CONWIP


  Work in Process (WIP) is goods in process, or in-process inventory are a
   company's partially finished goods waiting for completion and eventual sale or
   the value of these items. These items are either just being fabricated or waiting
   for further processing in a queue or a buffer storage. Optimal production
   management aims to limit WIP.
  Kanban is a production authorization cards. They are used to control and limit
   the releases of parts into each production stage.
  CONWIP system uses a single card type to control the total amount of Work In
   Process (WIP) permitted in the entire production system. When a job order
   arrives to a CONWIP system, a card is attached to the job, provided cards are
   available at the beginning of the production system.




Kepler Consulting ®            2013 Dr. Maher Salam - all rights reserved        14
Kanban
  A Kanban is used in Toyota Production System (TPS) to support decentralized
   "pull" production control. Kanban has a simple control mechanism, for which a
   set of limits for:
      Inventory: There cannot be any more than x WIP transaction.
      Space: If each unit takes up x square foot of space, the maximum space
        tied up is x * number of units sq. ft.
      Lead time: If we assume that operation section can process x unit(s) per
        hour, the longest that any unit will wait in queue is x hours, and,
      Potential Defects: If we are utilizing sequential inspection techniques, if
        operation 1 should slip out of control and produce defective units, the
        number of defects in process will be limited to four.
  Kanban mechanism provides a simple, powerful, mechanism to force continuous
   improvement.
  Think of the Kanban quantity as a buffer that allows (hides) problems to
   exist.

Kepler Consulting ®           2013 Dr. Maher Salam - all rights reserved       15
Kanban and corruption prevention
  Kanban limits the potential corruption by its nature Even though it was not
    developed as a corruption prevention technique,

  1. Lack of controls in the unstructured processes, Even though unstructured
       processes can’t be eliminated, the Limited work in progress, decentralized
       visual cards and the pull system improve the effectiveness of the processes
       because of the strong peer to peer relationship.
  2.   The dependence in process actors judgment, process actors shares the
       responsibility and decisions for the processes end to end.
  3.   The uncertainty about the cycle time, WIP has a better management for
       average cycle time for structured and unstructured processes.
  4.   only certain actor knows certain activities, All process actors able to do all
       activities in the process.
  5.   Designation of duty, duties are not fixed and applied differently on each
       transaction.

Kepler Consulting ®                                                                16
Contact us




                      LinkedIn profile ( Dr. Maher Salam)
                      Kepler Consulting
                      Email: m.salam@Keplers.net




Kepler Consulting ®                                         17

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Corruption free processes

  • 1. Anti-corruption processes- Kanban technique Dr. Maher Salam DMIT, BA Sunday, March 24, 2013 ® Kepler Consulting 2013 Dr. Maher Salam - all rights reserved
  • 2. Agenda Section 1 Introduction 2 Traditional approach -operational controls 3 Anti- corruption organization culture 4 Organization culture impact on potential corruption 5 Anti- corruption techniques Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 1
  • 3. Introduction  According to BusinessDictionary.com corruption is wrongdoing on the part of an authority or powerful party through means that are illegitimate, immoral, or incompatible with ethical standards. Corruption often results from patronage and is associated with bribery.  Organizations usually prevent corruption by adopting an ethical code of conduct with a set of internal controls based on internet controls framework e.g. COSO. The aim of COSO is to evaluate the effectiveness of the implemented internal controls. COSO five components are 1) control environment, 2) risk assessment, 3) control activities, 4) information and communications, and 5) ongoing monitoring. Also they conduct a periodic audit on the controls components.  Because of the cost associated with designing and implementing controls, management go through risk assessment to prioritize risk and select limited number of controls.  In this presentation we propose a cost effective approach for corruption prevention. This approach tackle the corruption by adopting specific organization culture and operational and process optimization techniques. Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 2
  • 4. Traditional approach- operational controls  Operational controls are designed and implemented to ensure that the potential wrongdoing is minimized.  Operational Controls describe specific operations for controlling and managing the activities, processes, products, and services associated with specific objective  Operational Controls should:  Prevent wrongdoing  Comply with legislation and regulations  Continually improve  Inline with objectives and targets  Operational controls drawbacks  Delays process activities and limits productivity  Adds extra cost  decrease the effectiveness of a process and limit innovation Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 3
  • 5. Section 2 Corruption influencing factors Kepler Consulting ® 4
  • 6. Corruption and centralization  Empirically it is noticed that the more decentralized the organization it gets the less chances it will have corruption incidents (A. Matei , F. Popa. 2010)  In such a decentralized system, there is no single centralized authority that makes decisions on behalf of all the parties. Instead each party, also called a peer, makes local autonomous decisions towards its individual goals which may possibly conflict with those of other peers.  Decentralized systems has several techniques such as Kanban , limited work in progress (WIP), and management by results philosophy The word "decentralization" came into usage in the 1820s."Centralization" entered written English in the first third of the 1800s;mentions of decentralization also first appear during those years. Decentralization (or decentralization) is the process of redistributing or dispersing functions, powers, people or things away from a central location or authority Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 5
  • 7. Corruption and organization culture Empirically it is noticed that under competitive culture, when peer relationships are strong, a flat organizational pyramid is less prone to collusion and less prone to bribe extortion compared to a steep pyramid. However, under cooperative culture, the opposite is true. When peer relationships are strong, a steep organizational pyramid is less prone to both collusion and bribe extortion compared to a flat pyramid E. Duggar (2004) Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 6
  • 8. Corruption and the unstructured processes  Unstructured processes, are human processes where a framework for getting the work done exists, but actor judgment and experience is used to adjust the process flow and outcome.  Analysts estimate that 60-80 percent of the processes that make a business run are unstructured  Example of unstructured processes are negotiation and decisions processes, for which gets managed by emails and documentations  The unstructured process is more vulnerable and more prone to both collusion and bribe extortion because of the lack of controls, the dependence in process actors judgment, the uncertainty about the cycle time, and black box where only one person knows how a certain case can be completed. Kepler Consulting ® 7
  • 9. Section 2 Anti- corruption process guidelines Kepler Consulting ® 8
  • 10. Cost effective anti- corruption guidelines 1. Adopt an operational excellence principles (Shingo) 2. Enforce operational excellence by 1)Establish practice, 2)develop methods, and 3) Coach the team. 3. Run the organization by leaders not managers 4. Adopt cost effective techniques such as,  Limited Work in Progress  Kanban cards  Pull instead of push system  Apply methods, practices and coaching 5. Establish decentralized organization 6. Establish a learning and continuance improvement environment Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 9
  • 11. Shingo operational excellence principles Kepler Consulting ® Adopted from Shingo Prize 10
  • 12. The cornerstones for operational excellence Kepler Consulting ® 11
  • 13. Managers and Leaders Kepler Consulting ® 12
  • 14. People has to do it themselves as a second nature Kepler Consulting ® 13
  • 15. WIP , Kanban, and CONWIP  Work in Process (WIP) is goods in process, or in-process inventory are a company's partially finished goods waiting for completion and eventual sale or the value of these items. These items are either just being fabricated or waiting for further processing in a queue or a buffer storage. Optimal production management aims to limit WIP.  Kanban is a production authorization cards. They are used to control and limit the releases of parts into each production stage.  CONWIP system uses a single card type to control the total amount of Work In Process (WIP) permitted in the entire production system. When a job order arrives to a CONWIP system, a card is attached to the job, provided cards are available at the beginning of the production system. Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 14
  • 16. Kanban  A Kanban is used in Toyota Production System (TPS) to support decentralized "pull" production control. Kanban has a simple control mechanism, for which a set of limits for:  Inventory: There cannot be any more than x WIP transaction.  Space: If each unit takes up x square foot of space, the maximum space tied up is x * number of units sq. ft.  Lead time: If we assume that operation section can process x unit(s) per hour, the longest that any unit will wait in queue is x hours, and,  Potential Defects: If we are utilizing sequential inspection techniques, if operation 1 should slip out of control and produce defective units, the number of defects in process will be limited to four.  Kanban mechanism provides a simple, powerful, mechanism to force continuous improvement.  Think of the Kanban quantity as a buffer that allows (hides) problems to exist. Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 15
  • 17. Kanban and corruption prevention Kanban limits the potential corruption by its nature Even though it was not developed as a corruption prevention technique, 1. Lack of controls in the unstructured processes, Even though unstructured processes can’t be eliminated, the Limited work in progress, decentralized visual cards and the pull system improve the effectiveness of the processes because of the strong peer to peer relationship. 2. The dependence in process actors judgment, process actors shares the responsibility and decisions for the processes end to end. 3. The uncertainty about the cycle time, WIP has a better management for average cycle time for structured and unstructured processes. 4. only certain actor knows certain activities, All process actors able to do all activities in the process. 5. Designation of duty, duties are not fixed and applied differently on each transaction. Kepler Consulting ® 16
  • 18. Contact us LinkedIn profile ( Dr. Maher Salam) Kepler Consulting Email: m.salam@Keplers.net Kepler Consulting ® 17