This document discusses techniques for preventing corruption through organizational culture and processes. It proposes adopting operational excellence principles like limiting work-in-progress and using pull systems. Kanban techniques are suggested to decentralized decision-making and limit opportunities for corruption through increased transparency and shared responsibilities. Adopting these lean processes can prevent corruption in a more cost-effective way than solely relying on traditional controls.
Pragmatic CyberSecurity and Risk ReductionBruce Hafner
At ClearArmor, we maintain that a fully interconnected approach to Risk Management, CyberSecurity, Audit, Compliance, and Governance is the best approach. For many organization, they may not be ready for that journey. In those cases, a pragmatic approach can significantly improve their risk reduction and CyberSecurity postures by building momentum.
Creating a Culture of Operational Discipline that leads to Operational Excell...Wilson Perumal and Company
As the world becomes more complex, the best companies and leaders are beginning to realize that improving culture is their greatest lever for achieving Operational Excellence. Complex systems require a different kind of culture—one with a specific set of guiding principles. In order to instill these principles in your organization, it is necessary to learn what the current culture is and what people think it ought to be like, establish the guiding principles necessary to be successful, align them to every level of the organization, and develop and sustain them through committed leadership and integration into key management system processes.
Wilson Perumal & Company has a long track record of helping companies in all industries transform their cultures and dramatically improve operational results. In this Vantage Point, we will share the most important lessons we have learned through our research and experience working directly with High-Reliability Organizations (HROs) and our clients as they pursue Operational Excellence.
Creating a Culture of Operational Discipline that leads to Operational Excell...Christopher Seifert
As the world becomes more complex, the best companies and leaders are beginning to realize that improving culture is their greatest lever for achieving Operational Excellence. Complex systems require a different kind of culture—one with a specific set of guiding principles. In order to instill these principles in your organization, it is necessary to learn what the current culture is and what people think it ought to be like, establish the guiding principles necessary to be successful, align them to every level of the organization, and develop and sustain them through committed leadership and integration into key management system processes.
Wilson Perumal & Company has a long track record of helping companies in all industries transform their cultures and dramatically improve operational results. In this Vantage Point, we will share the most important lessons we have learned through our research and experience working directly with High-Reliability Organizations (HROs) and our clients as they pursue Operational Excellence.
This should be read in conjunction with the Presentation uploaded by me for Fraud Risk Assessments. This was presented along with presentation at the ACFE Middle East 2016 conference at Dubai by me
Fraud Control & the COSO 2013 Framework 20 - 23 February 2017 Kuala Lumpur, M...360 BSI
This 4 Day Program will help organizations to detect & control Fraud & utilize the COSO 2013 Framework to Improve Internal Controls and Organizational Effectiveness.
Part 1:
Fraud Control: Preventing & Detecting Fraud (Day 1 - Day 2)
Course participants will learn the fundamentals of fraud, identify troublesome conditions and be able to incorporate that knowledge into their process design, risk assessments and control activities.
Workshop Benefits:
-Identify Red Flags of Potential Fraud
-Key Tools for Fraud Detection
-Self Assessment of Existing Controls
-Fraud Auditing Procedures
-Proactive Techniques to Fraud Detection
-5 Key Pillars of Fraud Control
-Effective Ethics Training programs
-Develop Whistleblowing programs
-11 Key Steps to Fraud Prevention
Part 2:
The COSO 2013 Internal Control integrated Framework (Day 3 - Day 4)
Improving Internal Controls and Organizational Effectiveness
In this interactive two-day program, you will learn how this principles-based approach can be deployed successfully in your organization. Participants will examine the implications for business leaders, process owners, managers, and both internal and external auditors.
Workshop Benefits:
-Identify Control & Process weaknesses
-Key Tools to implement & evaluate COSO
-Improve Operational Efficiency
-Effective Corporate Governance
-4 Principles of Risk Assessment
-Design & Implement Internal Controls
-Improve Coordination & Communication
-3 Principles of Control Activities
-Develop Suitable Monitoring Activities
-Get handy reference checklists
WHO SHOULD ATTEND
-Company Chairman & Directors
-Business Directors
-Department heads
-Internal and external auditors
-Compliance officers
-Process Improvement specialists
-Government regulators
-Strategic planners
-Corporate Governance personnel
-Risk Managers
-HR Directors
-Legal Counsels & Advisors
-Fraud analysts
Contact kris@360bsi.com to register your seats.
Pragmatic CyberSecurity and Risk ReductionBruce Hafner
At ClearArmor, we maintain that a fully interconnected approach to Risk Management, CyberSecurity, Audit, Compliance, and Governance is the best approach. For many organization, they may not be ready for that journey. In those cases, a pragmatic approach can significantly improve their risk reduction and CyberSecurity postures by building momentum.
Creating a Culture of Operational Discipline that leads to Operational Excell...Wilson Perumal and Company
As the world becomes more complex, the best companies and leaders are beginning to realize that improving culture is their greatest lever for achieving Operational Excellence. Complex systems require a different kind of culture—one with a specific set of guiding principles. In order to instill these principles in your organization, it is necessary to learn what the current culture is and what people think it ought to be like, establish the guiding principles necessary to be successful, align them to every level of the organization, and develop and sustain them through committed leadership and integration into key management system processes.
Wilson Perumal & Company has a long track record of helping companies in all industries transform their cultures and dramatically improve operational results. In this Vantage Point, we will share the most important lessons we have learned through our research and experience working directly with High-Reliability Organizations (HROs) and our clients as they pursue Operational Excellence.
Creating a Culture of Operational Discipline that leads to Operational Excell...Christopher Seifert
As the world becomes more complex, the best companies and leaders are beginning to realize that improving culture is their greatest lever for achieving Operational Excellence. Complex systems require a different kind of culture—one with a specific set of guiding principles. In order to instill these principles in your organization, it is necessary to learn what the current culture is and what people think it ought to be like, establish the guiding principles necessary to be successful, align them to every level of the organization, and develop and sustain them through committed leadership and integration into key management system processes.
Wilson Perumal & Company has a long track record of helping companies in all industries transform their cultures and dramatically improve operational results. In this Vantage Point, we will share the most important lessons we have learned through our research and experience working directly with High-Reliability Organizations (HROs) and our clients as they pursue Operational Excellence.
This should be read in conjunction with the Presentation uploaded by me for Fraud Risk Assessments. This was presented along with presentation at the ACFE Middle East 2016 conference at Dubai by me
Fraud Control & the COSO 2013 Framework 20 - 23 February 2017 Kuala Lumpur, M...360 BSI
This 4 Day Program will help organizations to detect & control Fraud & utilize the COSO 2013 Framework to Improve Internal Controls and Organizational Effectiveness.
Part 1:
Fraud Control: Preventing & Detecting Fraud (Day 1 - Day 2)
Course participants will learn the fundamentals of fraud, identify troublesome conditions and be able to incorporate that knowledge into their process design, risk assessments and control activities.
Workshop Benefits:
-Identify Red Flags of Potential Fraud
-Key Tools for Fraud Detection
-Self Assessment of Existing Controls
-Fraud Auditing Procedures
-Proactive Techniques to Fraud Detection
-5 Key Pillars of Fraud Control
-Effective Ethics Training programs
-Develop Whistleblowing programs
-11 Key Steps to Fraud Prevention
Part 2:
The COSO 2013 Internal Control integrated Framework (Day 3 - Day 4)
Improving Internal Controls and Organizational Effectiveness
In this interactive two-day program, you will learn how this principles-based approach can be deployed successfully in your organization. Participants will examine the implications for business leaders, process owners, managers, and both internal and external auditors.
Workshop Benefits:
-Identify Control & Process weaknesses
-Key Tools to implement & evaluate COSO
-Improve Operational Efficiency
-Effective Corporate Governance
-4 Principles of Risk Assessment
-Design & Implement Internal Controls
-Improve Coordination & Communication
-3 Principles of Control Activities
-Develop Suitable Monitoring Activities
-Get handy reference checklists
WHO SHOULD ATTEND
-Company Chairman & Directors
-Business Directors
-Department heads
-Internal and external auditors
-Compliance officers
-Process Improvement specialists
-Government regulators
-Strategic planners
-Corporate Governance personnel
-Risk Managers
-HR Directors
-Legal Counsels & Advisors
-Fraud analysts
Contact kris@360bsi.com to register your seats.
13 Top GRC Tools for an Integrated Governance, Risk and Compliance StrategyQuekelsBaro
Integrate business governance, risk, and compliance control using these top 13 GRC tools. Lower business costs, collaborate and meet compliance mandates.
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This is a chapter on Total QUality management that spells out the importance of approaching quality as a team and not as a hierarchical distribution and delegation of responsibilities. The emphasis is the Deming philosophy on quality management
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- Complementary features of Integration of best practices.
- Purpose, focus and application guidelines of Constraints Management, Lean and Six Sigma.
- Reaching operational excellence: systematic tools that turn any organisation into Best-In-Class one.
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Explore the advantages of documenting procedures, the role of documentation management, and the use of workflow software to streamline your operations.
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This course really influenced my thoughts on how to handle daily operations as being a human resource manager. With given the readings on best practices within the HR function as well as the discussions, I learned a lot. I would have to say that module 4 was my favorite topic, more specifically background investigations. No two companies conduct their investigations the same way and it is interesting to see from least to most in depth background checks. This past January, as the HR Manager, I implemented a new protocol for all new employees as a pre-onboading process where background checks are conducted based on criminal and employment verification. In the past there was only reference verification so by adding the extra layer, we eliminated the "bad apples."
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The most valuable topic I've learned from this class was the article on the Kia recruitment process. Being an administrative assistant for over 15 years and working side by side with recruiting and HR, it was eye opening to see the length Kia went through to reach potential candidates. From setting up computers and work stations at the libraries and schools for those who did not access to ensuring assessments were part of the application process to weed out candidates. There are endless way to recruit and ensure you are reaching an entire population. So many people miss opportunities because they don't have a computer at home or their library has limited resources. Kia made sure they gave everyone an opportunity to apply and gain employment if they qualified.
The company I work for links up with the local colleges in our area and participate in their yearly career fair. They even have a special program to hire these young professional and put them through an extensive training program to learn a role that would have otherwise been unavailable to them due to lack of experience. It is important for businesses and companies to attract talent from all areas and ensure they are being diverse in their recruitment process.
Chapter 6 Best Practices for the Prevention and Detection of Insider Threats
This chapter describes 16 practices, based on existing industry-accepted best practices, providing you with defensive measures that could prevent or facilitate early detection of many of the insider incidents other organizations experienced in the hundreds of cases in the CERT insider threat database.1 1. This chapter includes portions from “Common Sense Guide to Prevention and Detection of Insider Threats 3rd Edition–Version 3.1,” by Dawn Cappelli, Andrew Moore, Randall Trzeciak, and Timothy J. Shimeall. This chapter was written for a diverse audience. Decision.
If employees at all levels do not accept the new system and believe that it will have a positive effect, morale and productivity are likely to be affected. In general, lack of communication is one of the biggest barriers to buying.
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We started with the need of Internal Control and then What is internal Control and its Objectives of Internal control System.
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SOX provision and annual Report
The seminar “Operational Efficiency” was offered to students following the Excellence Track during summer school at EM Normandie. It aims at preparing students to the operational day-to-day of a junior manager / consultant. It is a professional training program designed to simulate real-life situations at work.
It mainly covers the concept and origins of operational excellence, the principles of Lean management, the main concepts of the operational efficiency’s toolbox, and several examples and real implementations of such tools.
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This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
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Integrate business governance, risk, and compliance control using these top 13 GRC tools. Lower business costs, collaborate and meet compliance mandates.
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Utilising Predictive Analytics to optimise your organisation's indirect costs? The use of digital analytics now makes it possible to align Organisational data, with Vendor Framework data, and even down to the Individual data level! The future is an automated, self orientating operating environment that realigns itself to the organisations ever evolving operations, delivering the right people at the right time.
This is a chapter on Total QUality management that spells out the importance of approaching quality as a team and not as a hierarchical distribution and delegation of responsibilities. The emphasis is the Deming philosophy on quality management
How to Achieve Superior Performance Improvement by Integrating Constraints Ma...commonsenseLT
Dr. Bahadir Inozu, CEO, NOVACES, LLC (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Focusing on everything is synonymous with not focusing on anything.
- Flow concept in public sector.
- Complementary features of Integration of best practices.
- Purpose, focus and application guidelines of Constraints Management, Lean and Six Sigma.
- Reaching operational excellence: systematic tools that turn any organisation into Best-In-Class one.
More information - http://pse.lt
What Are the Advantages of Documenting Procedures.pdfTask Train
Explore the advantages of documenting procedures, the role of documentation management, and the use of workflow software to streamline your operations.
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Share with the class the most valuable topic or subject area you learned about during this course and why. When responding to classmates' posts, explain how the topic they chose was also valuable to you. Pick from below topics:
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2. Unions
3. Incentives
4. Appraisals
5. Recruiting
Susan Flammia
This course really influenced my thoughts on how to handle daily operations as being a human resource manager. With given the readings on best practices within the HR function as well as the discussions, I learned a lot. I would have to say that module 4 was my favorite topic, more specifically background investigations. No two companies conduct their investigations the same way and it is interesting to see from least to most in depth background checks. This past January, as the HR Manager, I implemented a new protocol for all new employees as a pre-onboading process where background checks are conducted based on criminal and employment verification. In the past there was only reference verification so by adding the extra layer, we eliminated the "bad apples."
Rachel Arthiste
The most valuable topic I've learned from this class was the article on the Kia recruitment process. Being an administrative assistant for over 15 years and working side by side with recruiting and HR, it was eye opening to see the length Kia went through to reach potential candidates. From setting up computers and work stations at the libraries and schools for those who did not access to ensuring assessments were part of the application process to weed out candidates. There are endless way to recruit and ensure you are reaching an entire population. So many people miss opportunities because they don't have a computer at home or their library has limited resources. Kia made sure they gave everyone an opportunity to apply and gain employment if they qualified.
The company I work for links up with the local colleges in our area and participate in their yearly career fair. They even have a special program to hire these young professional and put them through an extensive training program to learn a role that would have otherwise been unavailable to them due to lack of experience. It is important for businesses and companies to attract talent from all areas and ensure they are being diverse in their recruitment process.
Chapter 6 Best Practices for the Prevention and Detection of Insider Threats
This chapter describes 16 practices, based on existing industry-accepted best practices, providing you with defensive measures that could prevent or facilitate early detection of many of the insider incidents other organizations experienced in the hundreds of cases in the CERT insider threat database.1 1. This chapter includes portions from “Common Sense Guide to Prevention and Detection of Insider Threats 3rd Edition–Version 3.1,” by Dawn Cappelli, Andrew Moore, Randall Trzeciak, and Timothy J. Shimeall. This chapter was written for a diverse audience. Decision.
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We started with the need of Internal Control and then What is internal Control and its Objectives of Internal control System.
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SOX provision and annual Report
The seminar “Operational Efficiency” was offered to students following the Excellence Track during summer school at EM Normandie. It aims at preparing students to the operational day-to-day of a junior manager / consultant. It is a professional training program designed to simulate real-life situations at work.
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2. Agenda
Section
1 Introduction
2 Traditional approach -operational controls
3 Anti- corruption organization culture
4 Organization culture impact on potential corruption
5 Anti- corruption techniques
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 1
3. Introduction
According to BusinessDictionary.com corruption is wrongdoing on the part of
an authority or powerful party through means that are illegitimate, immoral, or
incompatible with ethical standards. Corruption often results from patronage and
is associated with bribery.
Organizations usually prevent corruption by adopting an ethical code of conduct
with a set of internal controls based on internet controls framework e.g. COSO. The
aim of COSO is to evaluate the effectiveness of the implemented internal controls.
COSO five components are 1) control environment, 2) risk assessment, 3) control
activities, 4) information and communications, and 5) ongoing monitoring. Also they
conduct a periodic audit on the controls components.
Because of the cost associated with designing and implementing controls,
management go through risk assessment to prioritize risk and select limited number of
controls.
In this presentation we propose a cost effective approach for corruption
prevention. This approach tackle the corruption by adopting specific organization
culture and operational and process optimization techniques.
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 2
4. Traditional approach- operational controls
Operational controls are designed and implemented to ensure that the
potential wrongdoing is minimized.
Operational Controls describe specific operations for controlling and
managing the activities, processes, products, and services associated with
specific objective
Operational Controls should:
Prevent wrongdoing
Comply with legislation and regulations
Continually improve
Inline with objectives and targets
Operational controls drawbacks
Delays process activities and limits productivity
Adds extra cost
decrease the effectiveness of a process and limit innovation
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 3
6. Corruption and centralization
Empirically it is noticed that the more decentralized the organization it gets the
less chances it will have corruption incidents (A. Matei , F. Popa. 2010)
In such a decentralized system, there is no single centralized authority that makes
decisions on behalf of all the parties. Instead each party, also called a peer, makes
local autonomous decisions towards its individual goals which may possibly conflict
with those of other peers.
Decentralized systems has several techniques such as Kanban , limited work in
progress (WIP), and management by results philosophy
The word "decentralization" came into usage in the 1820s."Centralization" entered written English in the first
third of the 1800s;mentions of decentralization also first appear during those years.
Decentralization (or decentralization) is the process of redistributing or dispersing functions, powers, people or
things away from a central location or authority
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 5
7. Corruption and organization culture
Empirically it is noticed that under competitive culture, when peer
relationships are strong, a flat organizational pyramid is less prone to
collusion and less prone to bribe extortion compared to a steep pyramid.
However, under cooperative culture, the opposite is true. When peer
relationships are strong, a steep organizational pyramid is less prone to both
collusion and bribe extortion compared to a flat pyramid E. Duggar (2004)
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 6
8. Corruption and the unstructured processes
Unstructured processes, are human processes where a framework for getting
the work done exists, but actor judgment and experience is used to adjust the
process flow and outcome.
Analysts estimate that 60-80 percent of the processes that make a business
run are unstructured
Example of unstructured processes are negotiation and decisions processes,
for which gets managed by emails and documentations
The unstructured process is more vulnerable and more prone to both
collusion and bribe extortion because of the lack of controls, the dependence in
process actors judgment, the uncertainty about the cycle time, and black box
where only one person knows how a certain case can be completed.
Kepler Consulting ® 7
10. Cost effective anti- corruption guidelines
1. Adopt an operational excellence principles (Shingo)
2. Enforce operational excellence by 1)Establish practice, 2)develop methods,
and 3) Coach the team.
3. Run the organization by leaders not managers
4. Adopt cost effective techniques such as,
Limited Work in Progress
Kanban cards
Pull instead of push system
Apply methods, practices and coaching
5. Establish decentralized organization
6. Establish a learning and continuance improvement environment
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 9
14. People has to do it themselves as a second nature
Kepler Consulting ® 13
15. WIP , Kanban, and CONWIP
Work in Process (WIP) is goods in process, or in-process inventory are a
company's partially finished goods waiting for completion and eventual sale or
the value of these items. These items are either just being fabricated or waiting
for further processing in a queue or a buffer storage. Optimal production
management aims to limit WIP.
Kanban is a production authorization cards. They are used to control and limit
the releases of parts into each production stage.
CONWIP system uses a single card type to control the total amount of Work In
Process (WIP) permitted in the entire production system. When a job order
arrives to a CONWIP system, a card is attached to the job, provided cards are
available at the beginning of the production system.
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 14
16. Kanban
A Kanban is used in Toyota Production System (TPS) to support decentralized
"pull" production control. Kanban has a simple control mechanism, for which a
set of limits for:
Inventory: There cannot be any more than x WIP transaction.
Space: If each unit takes up x square foot of space, the maximum space
tied up is x * number of units sq. ft.
Lead time: If we assume that operation section can process x unit(s) per
hour, the longest that any unit will wait in queue is x hours, and,
Potential Defects: If we are utilizing sequential inspection techniques, if
operation 1 should slip out of control and produce defective units, the
number of defects in process will be limited to four.
Kanban mechanism provides a simple, powerful, mechanism to force continuous
improvement.
Think of the Kanban quantity as a buffer that allows (hides) problems to
exist.
Kepler Consulting ® 2013 Dr. Maher Salam - all rights reserved 15
17. Kanban and corruption prevention
Kanban limits the potential corruption by its nature Even though it was not
developed as a corruption prevention technique,
1. Lack of controls in the unstructured processes, Even though unstructured
processes can’t be eliminated, the Limited work in progress, decentralized
visual cards and the pull system improve the effectiveness of the processes
because of the strong peer to peer relationship.
2. The dependence in process actors judgment, process actors shares the
responsibility and decisions for the processes end to end.
3. The uncertainty about the cycle time, WIP has a better management for
average cycle time for structured and unstructured processes.
4. only certain actor knows certain activities, All process actors able to do all
activities in the process.
5. Designation of duty, duties are not fixed and applied differently on each
transaction.
Kepler Consulting ® 16
18. Contact us
LinkedIn profile ( Dr. Maher Salam)
Kepler Consulting
Email: m.salam@Keplers.net
Kepler Consulting ® 17