This document provides an overview of a company called Step Up that partners with clients to help acquire, retain and grow their customer base through training interventions. The company's vision is to deliver a superlative customer experience by educating sales and customer service employees. Their mission is accomplished through sales training, training trainers and coaches, and engaging employees. They provide various training programs focused on sales, customer service, leadership and more for clients across different industries.

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COMPANY PROFILE
communicate I groom I lead
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2. Our VISION:
Partnering our clients in acquiring,
retaining and organically growing
their customer base by enabling their
people to deliver a superlative
customer experience.
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3. Our MISSION:
This superlative experience will be delivered by:
1. Educating Sales and Customer Service People
2. Bringing Customer Focus within Non-Sales People
through Training Interventions
3. Engaging both sets of people through innovative
training reinforcement
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4. What We Do…
 Sales Function Research
 Training Interventions for Sales People
 Training Trainers
 Coaching Coaches (Sales Supervisors)
 Training Interventions for Non – Sales People
 Reinforcement Solutions
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5. WHY STEP UP?
 Identifying and Building Business Specific
Sales Processes
 Our breakthrough CID Learning Methodology
 Blended Learning Solutions through:
- Classroom
- e-Learning
- Offsite
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6. WHY STEP UP?
 Facilitation Skills for Internal Trainers, like:
- Audience Research
- Storyboarding and Dramatization
- Giving Learning Experiences
 Leadership and Engagement Skills for Sales
Supervisors to better manage front line
sales people
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7. WHY STEP UP?
 Innovative Reinforcement Solutions, like:
- Fanatically Customized Posters for Office and
Residence
- Mobile Apps and Simulations
- Clubs
- Using existing tools like:
 Quarterly Meetings
 Corporate Intranet
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8. WHY STEP UP?
 Delivered Sales Training Interventions like:
- Strategic Account Management
- Retail Sales
- HNI Sales
- Customer Service
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9. WHY STEP UP?
 Delivered Non-Sales Training Interventions like:
- Customer Focus
- Building Team Synergies
- Leadership Grooming
- Successful Intrapreneurs (for employees)
- Successful Entrepreneurs (for partners)
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10. WHY STEP UP?
 For Clients like:
- ICICI Bank
- Sodexho
- Indian Tools (Part of Yash Birla Group)
- Mahindra and Mahindra
- Thyssenkrupp
- CEAT
- Perfect Circle (Anand Group)
 By Trainers from Sales and Training Environment
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11. How Can That help you?
 In sourcing of Talent
 Building a Leadership Pipeline
 Assisting Employee Engagement
 Fast tracking careers
 R&R Tool
 A Customer Focused Organization
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12. Let’s get in touch???
We’re available here:
91 92251 10004
stepuplearning@gmail.com
www.facebook.com/StepUpTrainingSolutions
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