Atradius provides credit insurance, debt collection, and business information services to help customers manage risks associated with selling products or services on credit terms. They aim to strengthen customers' credit management and support growth. Atradius has a global presence with local teams that understand customers' business environments. Their services include assessing buyer credit risk, collecting overdue invoices, and providing market intelligence reports.

1. You and Atradius...
a partnership that works

2. Welcome to
Atradius Our mission
Atradius’ mission is to strengthen our customers’
credit management and support their growth by
providing them with accurate assessments of the
payment default risk of their buyers, and effective
collections of overdue invoices.
We provide our customers excellent service through
dedicated teams of account managers, collectors and
underwriters who know the business environment our
customers trade in.

3. You. Your business. Reassurance is the essence of Achieve safe, sustainable
And Atradius our service growth
There are many uncertainties in business. But you needn’t be Why choose Atradius? Our customers choose us because of the The benefits that you can gain stem from our mission:
daunted by the potential risks associated with trade provided expert perspective that we can give them on trading opportunities
that you have a fundamental grasp of those risks and have the – and, crucially, on the risks that they should avoid. Armed with ‘To strengthen our customers’ credit management and
measures in place to protect your financial well-being. our assessment of your buyers’ creditworthiness and our sensible, support their growth’
level-headed advice, you will be free to make well-considered and
By choosing Atradius as your credit management partner, you enlightened commercial decisions. Atradius’ presence across six continents is an essential factor
will be safe in the knowledge that your trade credit risks are in our ability to achieve this goal. You can be assured of our
quantified, controlled and mitigated. Atradius credit insurance and By choosing Atradius, you’ll also enjoy the peace of mind thorough understanding of the markets in which you trade, and
global debt collection solutions – supported by our proven and in- of knowing that your trade will be protected by one of the our extensive knowledge of local business culture. Support for
depth market intelligence, risk assessment and credit management world’s leading credit management companies, and provider of your ambitions runs right through our organization: from your
skills – can help you alleviate potential threats to your profitability customized credit management solutions. And, whether yours account manager to our local customer service teams and, vitally,
and help you concentrate on winning successful trade. is a small, medium-sized or large business, we’ll offer you the to the underwriters who have a thorough understanding of your
personalized support that can help you grow and explore new buyer exposures and the opportunities and risks to be found in
When selling on credit terms, there’s always a risk that payment markets profitably. the markets in which you trade.
may not be made on time – or at all. Credit insurance protects your
cash flow and profits by ensuring that, if a customer can’t pay due Just as importantly, we recognize that honest and transparent So, with the knowledge, resources, and help in managing your
to insolvency or default, your insurer will reimburse you. And, as relationships are crucial to your business success. That’s why we risks that we provide, you will be able to focus more freely on
you will see from what follows, Atradius provides much more. do our utmost to instill trust and confidence in every aspect of building sustainable, safe, and measured growth.
our business relationships.

4. Atradius. Our business is protecting A perfectly balanced approach
Your trusted partner your business
Your customers expect you to provide the product, service or We understand how important it is for you to do business safely While our larger customers, especially those with a multinational
solution that best suits their requirements. So why shouldn’t you and securely. And with our worldwide presence you can be presence, can be assured of an Atradius service sophisticated
expect the same personalized level of support and flexibility from assured that, wherever you’re based, you will receive a service enough to meet the needs of their often complex worldwide
your business partners and suppliers? designed to meet your particular requirements, however complex operations, we know that smaller businesses have different
or simple, and your aspirations, whether they involve local, goals to achieve, and different issues to address. Healthy
We want you to treat each of our people as a valuable asset for international or worldwide trade. cash flow is essential for any business - and particularly for
your business. Each one is chosen for their ability to understand smaller businesses, for which even a single trade debt can have
your commercial needs and to provide the Atradius product or Our ability to dedicate the right resources to cater for those devastating results.
service that best meets those needs. And you can always call on differing needs will leave you free to make smart, timely business
our professionals to answer your questions and concerns about decisions that can help you to enjoy greater prosperity. Every one of our customers is important to us, no matter
Atradius’ service, including the underwriters who assess the what their size. So for those smaller businesses we offer credit
creditworthiness of your buyers. And, of course, in the event that you need to collect an insurance solutions that are designed to match their budget,
outstanding debt, your Atradius debt collection team will pursue that aren’t overly time consuming and that won’t divert scarce
Wherever you are in the world and however large or small your payment with the express aim of preserving your longstanding resources away from other key tasks.
business you’ll have access to our latest market intelligence on and valued business relationships. Which means you can
trading opportunities and risks. concentrate on what matters most: growing revenue, profits, and
cash flow.
Atradius in the United States
of America
What is today known as Atradius Trade Credit Insurance, Inc., the Atradius is your natural business partner, providing in depth
U.S. arm of Atradius Group, began in 1993, when NCM entered market information and complete protection solutions, including
into its joint venture with Baltimore based Fidelity and Deposit credit insurance and debt collection services to businesses of
Company of Maryland (wholly owned by the Zurich Financial all shapes and sizes. Furthermore, Atradius’ New York office is
Services Group). This enterprise, Maryland Netherlands Credit home to our Special Products unit; a team dedicated to providing
Insurance Company (MNCIC), was renamed NCM Americas in specialist solutions for eventualities which may not be covered by
1999 when NCM bought all of F&D’s shares in the company. traditional credit insurance, such as excess of loss, non-delivery
In 2001, NCM merged with German-based Gerling Credit of pre-paid goods, and unfair calling of bonds.
Insurance Group forming Gerling NCM. Two years later, Gerling
NCM became Atradius, and the U.S. company became Atradius We are committed to providing you with not only a perfectly
Trade Credit Insurance, Inc.. tailor-made product, but also an unrivalled level of customer
service. We listen to your needs and requirements, and have
With our Headquarters in Hunt Valley, MD, and underwriting the knowledge, resources, and capabilities to manage your risk,
offices in New York and Los Angeles, Atradius has earned a leaving you free to concentrate on enjoying sustainable, safe,
prominent market share and an outstanding reputation for its and measured growth.
expertise with customers and brokers alike.
We understand that many companies are regularly faced with
cash flow worries, non-payment issues, unexpected losses, and
customers’ insolvencies, and may not have sufficient expertise
and resources to ensure that every aspect of credit management
is covered. Unfortunately getting paid can never be taken for
granted; even from your most reliable and well-established
customers.

5. We’re perfectly
equipped to
handle everything
the modern world
of global business
has in store
Experience. Foresight. Atradius.
Equipped for the future Always thinking ahead
Just as your customers need reassurance that your company is Through prudent risk management, well diversified reinsurance, We understand that preparation and research are fundamental to So, whether you’re seeking informed opinion on commercial
established, stable and capable, you need to feel comfortable a strong balance sheet and ample capital, Atradius can offer you your business success, because the key to profitable trade is your trends in global markets, in-depth analysis of changing worldwide
when choosing business partners to complement and enhance absolute confidence that we will support you throughout your ability to access accurate economic information and predictions of trading patterns, concise overviews of the political and economic
your company’s potential. business and economic cycles. future trends. And we know that you need to be aware of critical situation in your target markets, or the opportunity to share
changes to the markets you currently, or plan to trade in. your experiences with your peers, our varied and comprehensive
With our years of experience and wealth of knowledge, we’re communication program can provide you with real added value.
ready to help to steer you safely through the modern business That’s why we aim to keep you up-to-date and fully informed
world. When exploring foreign business opportunities or on economic or political developments that could have a direct
investigating new markets, you need to feel confident that you impact on your company. We continually investigate and monitor
have the necessary support networks in place; whether that’s global markets for potential opportunities, problems and trading
through credit insurance, worldwide debt collection, assured risk complications, and can supply you with market intelligence to
management, or our other customized services. ensure your business transactions aren’t jeopardized.
By choosing Atradius as your credit management partner, you will
not only be assured of our highest level of commitment to service
excellence, but will also enjoy access to our well-researched
business reports, studies, webinars, and conferences.

6. Customer service You and Atradius.
A defining characteristic of Atradius is the excellent service we A partnership that works
provide to all our customers, whoever and wherever they are.
No two businesses are alike. That’s why we offer you flexible,
Our commitment to service excellence is encapsulated in our
tailor-made solutions that are cost effective, customer led and
Customer Service Charter, which sets out the standards of service
workable. So whether you require an off-the-shelf product or a
quality, timeliness and accuracy that we aim to provide.
customized package, we’ll work closely with you to understand
how we can best provide the perfect solution.
Our people Having ‘classic’ credit protection insurance may not always be
the answer for your business. Our exemplary credit management
Our highly skilled and dedicated people across the globe provide
services also encompass solutions for a single, one-off business
our customers unsurpassed credit management, collections and
transaction, accurate in-depth market intelligence, a superior
business information service.
global debt collection operation, and the reassurance you
may need simply to distinguish between a profitable and an
unprofitable deal.
Global representation
No matter what your goals and ambitions, Atradius is your
With a worldwide presence in over 40 countries on 6 continents, perfect partner. So feel free to profit from your hard work with
we can keep customers aware of important global trading risks Atradius at your side.
and key business opportunities.
A worldwide database
With a database of credit information on 60 million businesses
worldwide, we make over 20,000 informed trade credit decisions
for our customers every day.
Knowledge and expertise
Our customers benefit from nearly a century of exceptional
underwriting and credit management, supported by our financial
strength and industry rating.
The contents of this brochure are for informational purposes only and do not replace or
constitute an addition to the products mentioned herein. Atradius expressly disclaims any
representation or warranty of any kind, whether express or implied, as to the merchantability
or fitness for a particular purpose of (including but not limited to) any information contained
in or provided in this corporate brochure and/or any services described or promoted herein.

7. Atradius – a truly international company
with a presence across six continents
The Atradius Group’s headquarters are:
David Ricardostraat 1, 1066 JS Amsterdam, The Netherlands.
Atradius head office in the USA is:
230 Schilling Circle, Suite 240, Hunt Valley, MD 21031
Tel: +1 (410) 568-3850
Email info.us@atradius.com
Please visit our website www.atradius.us for other offices close to you and across the world.