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Copyright © 2015-2018 VIT, All Rights Reserved.
Project Management
Assessment 2 Research Study
Copyright © 2015-2018, Victorian Institute of Technology.
The contents contained in this document may not be reproduced
in any form or by any means, without the written permission of
VIT, other
than for the purpose for which it has been supplied. VIT and its
logo are trademarks of Victorian Institute of Technology.
Copyright © 2015-2018 VIT, All Rights Reserved.
Assessment Details and Submission Guidelines
Unit Code PMIT
Unit Title Project Management
Assessment
Type
Assignment 2
Assessment Title Individual case study assignment
Purpose of the
assessment
(with ULO
Mapping)
Develop skills in Project communication planning.
Communication is Key to Successful
Project Management. The cases illustrate different approaches
to promote
communication among multiple groups of project stakeholders
Weight 10%
Total Marks 50
Word limit 1000
Due Date As advised by your Coordinator
Submission
Guidelines
• All work must be submitted on Moodle by the due date along
with a completed
Assignment Cover Page.
• The assignment must be in MS Word format, 1.5 spacing, 11-
pt Calibri (Body) font
and 2 cm margins on all four sides of your page with
appropriate section headings.
• Reference sources must be cited in the text of the report, and
listed appropriately
at the end in a reference list using IEEE referencing style.
Extension • If an extension of time to submit work is required, a
Special Consideration
Application must be submitted directly to the School's
Administration Officer, in
Melbourne on Level 6 or in Sydney on Level 7. You must
submit this application
three working days prior to the due date of the assignment.
Academic
Misconduct
• Academic Misconduct is a serious offence. Depending on the
seriousness of the
case, penalties can vary from a written warning or zero marks to
exclusion from the
course or rescinding the degree. Students should make
themselves familiar with
the full policy and procedure available.
Project Management Page 2 of 8
Copyright © 2015-2018 VIT, All Rights Reserved.
Assignment Description
Consider the following business case study on Improving Public
Health Informatics. As a competent project
manager working for a consulting company, the Program
manager has called you in for advice on the current
project communication plan. Please bear in mind that you are
acting independently, and as an experienced
PM write a report on the following points:
1. Report your assessment of the current project communication
plan.
2. Compare your assessment with sound project management
practices.
3. Recommend a communication plan for future project
involving stakeholders from different
sectors
4. Justify your recommendation
Case Study: Improving Public Health Informatics
In the event of a major disease outbreak, senior managers need
to respond in a timely fashion. To be able to
do so, one needs to have all the latest information and data to
make an appropriate decision. The County
Health Department (CHD) ’ s strategic plan specifies increasing
capacities for the program evaluation and
response to major communicable disease outbreaks. Senior
managers have identified the need to improve
informatics capacity as an important step toward meeting these
goals.
Currently, each community health services program of CHD has
information systems that effectively track
specific information for their assigned work. However, the
systems were designed reactively without
considering future expansions or an updated public health data
plan. Each data base is almost a standalone
system. While the state data bases are linked to CHD ’ s data
bases, the environmental data bases are not
linked with communicable disease data bases. Representatives
from the Tuberculosis (TB) program, for
example, had to enter identical client information in four
different places. Moreover, the state mandates the
public health department report the health conditions of its
citizens and control infectious diseases. In order
for this to happen, one needs informatics systems that are
capable of tracking infectious diseases and
reporting all investigations in a timely manner.
While the benefits of an integrated data base stand out, most
employees in CHD are reluctant to change,
particularly with regard to adopting and using a new technology
as evidenced by the implementations of the
EMR systems and other specifically designed data bases. To
ensure success of the implementation, the
project manager must provide relevant information to the
stakeholders on a regular basis. This case focuses
on project communication management, especially within the
communication plan.
THE BIG PROJECT:
It all began when a new epidemiologist, hired by CHD,
articulated the need to have an integrated public
health informatics system. With the new system, the reporting
of infectious diseases as well as possible
future outbreaks could be done in a timely fashion. The decision
makers can then make an appropriate
decision.
The communicable disease section of the county health
department has taken the lead in championing this
project. The team includes two IT engineers and the
epidemiologist, who will be overseeing the project. The
team is responsible for gathering business processes and
information system requirements, working closely
with stakeholders, and at the same time, training IT engineers
using the best practices developed by the
Public Health Informatics Institute (PHII). The project duration
is expected to be from six to twelve months
Project Management Page 3 of 8
Copyright © 2015-2018 VIT, All Rights Reserved.
and the team will provide monthly updates as well as ad hoc
updates whenever specific information is
needed by the stakeholders.
The team has extensive experience in working together on
previous successful projects such as the EMR
implementation, EPIC implementation, and the communicable
disease data bases ’ state wide expansion. It
is the team’s firm belief that this project, to integrate a variety
of data bases into a system that can
communicate to one another, is doable.
PM: The initial idea of this project was formulated several years
ago but it did not get the support it needed.
Now we are bringing it back to life. And I know that you guys
(IT engineers) are in favour of it and are ready
to take the lead in this, with interoperability and data sharing in
mind, while at the same time conforming to
Public Health Informatics Institute ’ s best practices.
Dan: Correct. However, I am wondering who is going to fund
this project as the health department is
struggling and currently lacks the necessary resources.
PM: There is a grant from the Robert Wood Johnson Foundation
(RWJF) which is affiliated with the Public
Health Informatics Institute who specifically funds the
struggling local health department ’ s public health
information systems to meet their daily operational needs. I am
going to put together the grant proposal
and I need inputs from you guys.
Tim: Let me know what you need.
Dan: Do we have full support of the department leadership this
time?
PM: Yes, this time we have the absolute support of the entire
leadership team. However, we have to make
sure that we keep them updated with project status. In fact,
learning from past projects, communication is
very important for system implementation. We have to make
sure that we communicate well with all project
stakeholders.
Tim: I agree. But, all stakeholders? That will be tough.
COLLABORATIVE PROCESS AND COMMUNICATION
PLAN
To engage project stakeholders, the team followed a
collaborative process (Figure 10.3 ). By following the
process, external and internal stakeholders understood the
information system’s support role as well as how
it worked. The team also developed a communication plan and
used it to avoid communication breakdown
and, more importantly, to ensure that appropriate
correspondence existed between all stakeholders in the
project. An example of the communication plan is shown in
Table 10.4
Project Management Page 4 of 8
Copyright © 2015-2018 VIT, All Rights Reserved.
Figure 10.3 The Collaborative Methodology Process
Project Management Page 5 of 8
Table 10.4 Communication Plan
Project Management Page 6 of 8
Ref: CASE STUDIES IN PROJECT, PROGRAM, AND
ORGANIZATIONAL PROJECT MANAGEMENT Dragan Z.
Milosevic, Peerasit Patanakul & Sabin Srivannaboon Copyright
0 2010 by John Wiley & Sons, Inc. All rights
reserved.
Project Management Page 7 of 8
Marking criteria:
Example of marking criteria is shown in following table. Marks
are allocated as follows:
Note: The marking criteria varies for each assignment
Section to be included in
the report
Description of the section Marks
Introduction Executive summary and background of the case
study 5
Case Study Assessment
1. Report on the
current
communication Plan
2. Communication Plan
assessment Vs
project management
practice
Discuss if the communication plan adopted in this project
is realistic enough in terms of communicating to all
stakeholders of the project.
Comparison of assessment from the case study and
project management practices.
10
10
Recommendation Publicly run projects are quite different from
privately
run projects. Recommend different communications plan
that would be needed in a project involving stakeholder
from different sectors, example unions, government
agencies, contractors etc.. opposed to a private
organization project.
10
Evaluate/justification justification of your proposed
communication plan
recommendation
5
Conclusion Write summary of the report 5
Reference style Follow IEEE reference style 5
Total 50
Project Management Page 8 of 8
Example Marking Rubric for Assignment #: Total Marks 50
Note: The marking rubrics varies for each assignment
Grade
Mark
HD
40-50
DI
35-44
CR
30-34
P
25-29
Fail
<25
Excellent Very Good Good Satisfactory Unsatisfactory
Introduction
/5
All topics are
pertinent and
covered in depth.
Ability to think
critically and
source material is
demonstrated
Topics are
relevant and
soundly
analysed.
Generally
relevant and
analysed.
Some relevance
and briefly
presented.
This is not
relevant to the
assignment
topic.
Identification
/10
Demonstrated
excellent ability to
think critically and
sourced reference
material
appropriately
Demonstrat
ed excellent
ability to
think
critically but
did not
source
reference
material
appropriatel
y
Demonstrated
ability to think
critically and
sourced
reference
material
appropriately
Demonstrated
ability to think
critically and did
not source
reference
material
appropriately
Did not
demonstrate
ability to think
critically and
did not source
reference
material
appropriately
Analyse
/10
Logic is clear and
easy to follow with
strong arguments
Consistency
logical and
convincing
Mostly
consistent
logical and
convincing
Adequate
cohesion and
conviction
Argument is
confused and
disjointed
Design
/10
All elements are
present and very
well integrated.
Components
present with
good
cohesive
Components
present and
mostly well
integrated
Most
components
present
Proposal lacks
structure.
Evaluate/justific
ation
/5
Excellent use of
creditable sources.
Accurate
referencing.
Obvious that
outstanding effort
made
Extremely
good effort
Good effort
made but not
outstanding
Made some
effort. For
example, Web
searches only
Very little
attempt to
reference. Lazy
effort with
inaccuracies
Conclusion
/5
Logic is clear and
easy to follow with
strong arguments
Consistency
logical and
convincing
Mostly
consistent
logical and
convincing
Adequate
cohesion and
conviction
Argument is
confused and
disjointed
Reference style
/5
Clear styles with
excellent source of
references.
Clear
referencing
style
Generally good
referencing
style
Sometimes
clear
referencing
style
Lacks
consistency
with many
errors
Copyright © 2015-2018 VIT, All Rights Reserved. .docx

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Copyright © 2015-2018 VIT, All Rights Reserved. .docx

  • 1. Copyright © 2015-2018 VIT, All Rights Reserved. Project Management Assessment 2 Research Study Copyright © 2015-2018, Victorian Institute of Technology. The contents contained in this document may not be reproduced in any form or by any means, without the written permission of VIT, other than for the purpose for which it has been supplied. VIT and its logo are trademarks of Victorian Institute of Technology.
  • 2. Copyright © 2015-2018 VIT, All Rights Reserved. Assessment Details and Submission Guidelines Unit Code PMIT Unit Title Project Management Assessment Type Assignment 2 Assessment Title Individual case study assignment Purpose of the assessment (with ULO Mapping) Develop skills in Project communication planning. Communication is Key to Successful Project Management. The cases illustrate different approaches to promote communication among multiple groups of project stakeholders Weight 10% Total Marks 50 Word limit 1000 Due Date As advised by your Coordinator Submission Guidelines
  • 3. • All work must be submitted on Moodle by the due date along with a completed Assignment Cover Page. • The assignment must be in MS Word format, 1.5 spacing, 11- pt Calibri (Body) font and 2 cm margins on all four sides of your page with appropriate section headings. • Reference sources must be cited in the text of the report, and listed appropriately at the end in a reference list using IEEE referencing style. Extension • If an extension of time to submit work is required, a Special Consideration Application must be submitted directly to the School's Administration Officer, in Melbourne on Level 6 or in Sydney on Level 7. You must submit this application three working days prior to the due date of the assignment. Academic Misconduct • Academic Misconduct is a serious offence. Depending on the seriousness of the case, penalties can vary from a written warning or zero marks to exclusion from the course or rescinding the degree. Students should make themselves familiar with the full policy and procedure available. Project Management Page 2 of 8
  • 4. Copyright © 2015-2018 VIT, All Rights Reserved. Assignment Description Consider the following business case study on Improving Public Health Informatics. As a competent project manager working for a consulting company, the Program manager has called you in for advice on the current project communication plan. Please bear in mind that you are acting independently, and as an experienced PM write a report on the following points: 1. Report your assessment of the current project communication plan. 2. Compare your assessment with sound project management practices. 3. Recommend a communication plan for future project involving stakeholders from different sectors 4. Justify your recommendation Case Study: Improving Public Health Informatics In the event of a major disease outbreak, senior managers need to respond in a timely fashion. To be able to do so, one needs to have all the latest information and data to make an appropriate decision. The County
  • 5. Health Department (CHD) ’ s strategic plan specifies increasing capacities for the program evaluation and response to major communicable disease outbreaks. Senior managers have identified the need to improve informatics capacity as an important step toward meeting these goals. Currently, each community health services program of CHD has information systems that effectively track specific information for their assigned work. However, the systems were designed reactively without considering future expansions or an updated public health data plan. Each data base is almost a standalone system. While the state data bases are linked to CHD ’ s data bases, the environmental data bases are not linked with communicable disease data bases. Representatives from the Tuberculosis (TB) program, for example, had to enter identical client information in four different places. Moreover, the state mandates the public health department report the health conditions of its citizens and control infectious diseases. In order for this to happen, one needs informatics systems that are capable of tracking infectious diseases and reporting all investigations in a timely manner. While the benefits of an integrated data base stand out, most employees in CHD are reluctant to change, particularly with regard to adopting and using a new technology as evidenced by the implementations of the EMR systems and other specifically designed data bases. To ensure success of the implementation, the project manager must provide relevant information to the stakeholders on a regular basis. This case focuses on project communication management, especially within the
  • 6. communication plan. THE BIG PROJECT: It all began when a new epidemiologist, hired by CHD, articulated the need to have an integrated public health informatics system. With the new system, the reporting of infectious diseases as well as possible future outbreaks could be done in a timely fashion. The decision makers can then make an appropriate decision. The communicable disease section of the county health department has taken the lead in championing this project. The team includes two IT engineers and the epidemiologist, who will be overseeing the project. The team is responsible for gathering business processes and information system requirements, working closely with stakeholders, and at the same time, training IT engineers using the best practices developed by the Public Health Informatics Institute (PHII). The project duration is expected to be from six to twelve months Project Management Page 3 of 8 Copyright © 2015-2018 VIT, All Rights Reserved. and the team will provide monthly updates as well as ad hoc updates whenever specific information is
  • 7. needed by the stakeholders. The team has extensive experience in working together on previous successful projects such as the EMR implementation, EPIC implementation, and the communicable disease data bases ’ state wide expansion. It is the team’s firm belief that this project, to integrate a variety of data bases into a system that can communicate to one another, is doable. PM: The initial idea of this project was formulated several years ago but it did not get the support it needed. Now we are bringing it back to life. And I know that you guys (IT engineers) are in favour of it and are ready to take the lead in this, with interoperability and data sharing in mind, while at the same time conforming to Public Health Informatics Institute ’ s best practices. Dan: Correct. However, I am wondering who is going to fund this project as the health department is struggling and currently lacks the necessary resources. PM: There is a grant from the Robert Wood Johnson Foundation (RWJF) which is affiliated with the Public Health Informatics Institute who specifically funds the struggling local health department ’ s public health information systems to meet their daily operational needs. I am going to put together the grant proposal and I need inputs from you guys. Tim: Let me know what you need.
  • 8. Dan: Do we have full support of the department leadership this time? PM: Yes, this time we have the absolute support of the entire leadership team. However, we have to make sure that we keep them updated with project status. In fact, learning from past projects, communication is very important for system implementation. We have to make sure that we communicate well with all project stakeholders. Tim: I agree. But, all stakeholders? That will be tough. COLLABORATIVE PROCESS AND COMMUNICATION PLAN To engage project stakeholders, the team followed a collaborative process (Figure 10.3 ). By following the process, external and internal stakeholders understood the information system’s support role as well as how it worked. The team also developed a communication plan and used it to avoid communication breakdown and, more importantly, to ensure that appropriate correspondence existed between all stakeholders in the project. An example of the communication plan is shown in Table 10.4 Project Management Page 4 of 8
  • 9. Copyright © 2015-2018 VIT, All Rights Reserved. Figure 10.3 The Collaborative Methodology Process Project Management Page 5 of 8 Table 10.4 Communication Plan Project Management Page 6 of 8 Ref: CASE STUDIES IN PROJECT, PROGRAM, AND ORGANIZATIONAL PROJECT MANAGEMENT Dragan Z. Milosevic, Peerasit Patanakul & Sabin Srivannaboon Copyright 0 2010 by John Wiley & Sons, Inc. All rights reserved.
  • 10. Project Management Page 7 of 8 Marking criteria: Example of marking criteria is shown in following table. Marks are allocated as follows: Note: The marking criteria varies for each assignment Section to be included in the report Description of the section Marks Introduction Executive summary and background of the case study 5 Case Study Assessment 1. Report on the current communication Plan 2. Communication Plan assessment Vs project management practice Discuss if the communication plan adopted in this project is realistic enough in terms of communicating to all stakeholders of the project.
  • 11. Comparison of assessment from the case study and project management practices. 10 10 Recommendation Publicly run projects are quite different from privately run projects. Recommend different communications plan that would be needed in a project involving stakeholder from different sectors, example unions, government agencies, contractors etc.. opposed to a private organization project. 10 Evaluate/justification justification of your proposed communication plan recommendation 5 Conclusion Write summary of the report 5 Reference style Follow IEEE reference style 5 Total 50
  • 12. Project Management Page 8 of 8 Example Marking Rubric for Assignment #: Total Marks 50 Note: The marking rubrics varies for each assignment Grade Mark HD 40-50 DI 35-44 CR 30-34 P 25-29 Fail <25 Excellent Very Good Good Satisfactory Unsatisfactory Introduction /5 All topics are
  • 13. pertinent and covered in depth. Ability to think critically and source material is demonstrated Topics are relevant and soundly analysed. Generally relevant and analysed. Some relevance and briefly presented. This is not relevant to the assignment topic. Identification /10 Demonstrated excellent ability to think critically and sourced reference material appropriately
  • 14. Demonstrat ed excellent ability to think critically but did not source reference material appropriatel y Demonstrated ability to think critically and sourced reference material appropriately Demonstrated ability to think critically and did not source reference material appropriately Did not demonstrate ability to think critically and did not source reference material
  • 15. appropriately Analyse /10 Logic is clear and easy to follow with strong arguments Consistency logical and convincing Mostly consistent logical and convincing Adequate cohesion and conviction Argument is confused and disjointed Design /10 All elements are present and very well integrated.
  • 16. Components present with good cohesive Components present and mostly well integrated Most components present Proposal lacks structure. Evaluate/justific ation /5 Excellent use of creditable sources. Accurate referencing. Obvious that outstanding effort made Extremely good effort Good effort
  • 17. made but not outstanding Made some effort. For example, Web searches only Very little attempt to reference. Lazy effort with inaccuracies Conclusion /5 Logic is clear and easy to follow with strong arguments Consistency logical and convincing Mostly consistent logical and convincing Adequate cohesion and conviction
  • 18. Argument is confused and disjointed Reference style /5 Clear styles with excellent source of references. Clear referencing style Generally good referencing style Sometimes clear referencing style Lacks consistency with many errors