2. OUR STORY AND KEY FIGURES
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2009
2015
2013
2500 leased employees to a variety of projects
7 000 employees allocated for a temporary projects
250 000 people talent database
A Strategic Partner of Kelly Service
1 700 000 inbound calls per year
3 000 000 outbound calls per year
300 trained contact center specialists
2 locations (HQ Kiev, Dnepropetrovsk)
100+ Successfully Filled IT openings in 2015
Global Operations: Israel, UK and USA
7 Pilot Project ofshore teams already started
№1 HR PROVIDER
IN UKRAINE
TOP-5 HR
PROVIDER IN CIS
TOP-10 BPO
COMPANIES IN
UKRAINE
GLOBAL
IT OUTSOURCING
SERVICES
3. Managed Services
Ofshore Development
Center (ODC)
Business Process
Outsourcing (BPO) Technical Support
Extension of your own
infrastructure
Full administration support
Access to all facilities.
HR & Recruitment
Finance & Payroll
Remote Ofce
Administration
Fully customized and
integrated contact
centre services
Tier1/2/3 in an ofshore
centre
Remote Infrastructure
Administration Services
Service Desk
Our mission is to manage your remote team’s everyday operations
while you focus on your core business
4. MULTI-TIERED TECHNICAL SUPPORT
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Our service is for companies which have:
WEB OR MOBILE
APPLICATION
SOFTWARE PRODUCT TECH DEVICES E-COMMERCE OR
ONLINE PAYMENT
We will take care about :
Your customers. 24/7 customer care, service desk, installation, training, complains
Your product performance. Troubleshooting, infrastructure support, database administration
Your product improvement. Devops, Database and Software engineering