2. THE CO-OP PROFESSIONAL SALES TEAM
DEDICATED TO PROVIDING BOOKS, CONTENT, EBOOKS AND
EMEDIA PRODUCTS FROM PUBLISHER’S WORLDWIDE FOR
THE ACADEMIC, CORPORATE, TRADE AND LIBRARY MARKETS.
THE CO-OP PROFESSIONAL SALES TEAM
3. THE CO-OP PROFESSIONAL SALES TEAM
ABOUT THE CO-OP
• Australia’s largest Member-owned retailer
• Largest on-campus retailer - textbooks, books, tech gear, pop culture games and software,
clothing, stationery, beauty products, travel accessories and more
• Fully integrated omni-channel retailer
• Access to extensive research on student wallet and buying behaviour
• Over 60 stores nationally
• Direct access to highly engaged audience
4. THE CO-OP PROFESSIONAL SALES TEAM
1.9
85,000
680K
1000
300K
330K
MILLION
MEMBERS
NEW MEMBERS
PER ANNUM
≈ ≈
EMAIL
ADDRESSES
CORPORATE
ACCOUNTS
OVER
ACTIVE
UNIQUE
VISITORS
PER MONTH
TARGETING
STUDENTS,
GRADUATES &
UNI STAFF,
CORPORATES &
GOVERNMENT
NATIONAL
COVERAGE
18%
37%
18%
1%
3% 15%
3%
5%
54% 46%
18-25
FEMALE MALE
YEARS
44%
THE CO-OP AUDIENCE
5. THE CO-OP PROFESSIONAL SALES TEAM
A WHOLLY OWNED SUBSIDIARY OF THE CO-OP
Since 1958, the Co-op has been providing students and academics with
affordable textbooks and university supplies, and proudly directing all
profits made back towards students and educational ventures.
Founded at the University of Sydney, the Co-op has grown from its
educational material roots to become the nation’s leading academic and
professional bookseller, with a wide range of fiction and non-fiction
titles. Over the years we have continually evolved and now service the
academic library market with a local team of sector experts.
6. THE CO-OP PROFESSIONAL SALES TEAM
WHO ARE OUR CUSTOMERS/KEY PARTNERS?
• University Libraries
• Students & Academics
• University Faculties
• Government Departments
• Researchers
• Business Leaders
• Corporations & Organisations
• Trade & Specialist Retailers
7. THE CO-OP PROFESSIONAL SALES TEAM
WHAT WE DO FOR ACADEMIC LIBRARIES
With a local presence, a dedicated account specialist and sales support
unit, Co-op Professional Sales Team provides unrivalled support to ANZ
academic and professional libraries.
We work with your budget and resources to maximise efficiencies and
product acquisition. We help to ensure that your patrons have access to
the content they need, in the format they want.
We have the ability to meet all your resource needs with;
- Print books and major reference works
- A global supply chain, and weekly US/UK import schedule
- Electronic resources including eBooks, eJournal Collections and eDatabases
- Collection Development and shelf ready processing
- Free trials and training for eResources
- LMS integration including EDI and online ordering tools
- Textbook adoption lists specific to your campus
8. THE CO-OP PROFESSIONAL SALES TEAM
CONTENT AVAILABILITY
AGENCYPUBLISHERS
GLOBALPRINTBOOKSUPPLIERS
We offer a global range of publishers, with Australian and international
titles being integrated into one database. This provides convenience, a
simplified workflow, and aids discovery.
We have a pool of over 18,000 global suppliers, and can source any
publisher/title including the ‘long tail.’
We are agency partners with over 100 global publishers for distribution
in ANZ
9. THE CO-OP PROFESSIONAL SALES TEAM
eRESOURCES
EBOOK AND EJOURNAL COLLECTIONS AND EDATABASES
Co-op Professional Sales Team provides access to a wide range of
eResources from scientific, technical, humanities, legal and medical
publishers across the globe. We bring global to local by connecting you
with publisher’s unique content and provide ongoing support.
• Utilising publisher platforms
• Promoting consortia offers through CAUL and EPIC
• Providing multiple currency invoicing, and regular usage reports
10. THE CO-OP PROFESSIONAL SALES TEAM
COLLECTION DEVELOPMENT - OVERVIEW OF SERVICES
APPROVAL AND BLANKET PLANS
Co-op Professional Sales Team offers a personalised service to build collection
development profiles, which informs the selection process for both approval and
blanket plans. Unique subject profiles are tailored to client specifications for which
our experienced Collection Development team hand select new and forthcoming
releases from thousands of publishers worldwide.
We offer Core Publisher Lists which provide a guarantee that publishers essential
to specific subject areas are always included in selection.
Title lists for plans can be delivered monthly, bi-monthly or quarterly and are
tailored to a library’s format preference, for example: ebook or print preferred.
Holdings checks are performed against the library’s catalogue to ensure no
duplication of titles.
Plan profiles are reviewed and refined periodically to ensure content is always
relevant.
11. THE CO-OP PROFESSIONAL SALES TEAM
COLLECTION DEVELOPMENT - OVERVIEW OF SERVICES CONT.
SUBJECTS
Some of our more popular academic and public library plans include the following areas:
• Architecture & Built environment
• Art Exhibition Catalogues & books
• Australiana
• Business
• Education
• Engineering
• Forestry, Resources, Earth Sciences and Agriculture
• Humanities
• Law
• Medicine
• Nursing and allied health
• Science and Technology
• Veterinary science
12. & Selection Workflow
Library
Matching titles researched
and identified
Library Holdings check
performed
Titles added to online
Approval List
Titles annotated as
necessary (eg. print copy
held but e version now
available, etc.)
“Finished” list auto-returns
to CoInfo, including
locations, quantities and
reject reasons
Reject reasons reviewed and
analysed.
Profile refined accordingly
coinfo.com.au
Approval Plan Lists delivered
to librarian’s CoInfo sign-in
(new approval list email alert
sent to recipient)
Profile established (subject
& non-subject parameters;
e-preference hierarchy,
frequency, budget, etc.)
Library staff review list.
Accept / reject titles. Adjust
locations and quantities
THE CO-OP PROFESSIONAL SALES TEAM
PROFILING WORKFLOW
to librarian's Co-op PST sign-in
to Co-op PST, including
13. Approval Plan
Order Workflow
Library /
MillenniumCollection
Development
Profile
established
Approval Plan Lists delivered
to librarian’s CoInfo sign-in
(new list email alert sent to
recipient)
Reject reasons reviewed to
refine profile
Brief MARC records created
with embedded order data –
including e.g.Location Code,
Fund Code, etc.
NO LIBRARY ACTION
REQUIRED
Records exported to CoInfo
FTP folder ready for
collection by library
Library staff review list.
Accept / reject titles. Adjust
locations and quantities
“Finished” list auto-returns
to CoInfo, including
locations, quantities and
reject reasons
Millennium creates order
records / embeds order
number and transmits to
CoInfo via EDI
Orders
Supplied EDI
coinfo.com.au
THE CO-OP PROFESSIONAL SALES TEAM
APPROVAL PLAN ORDER WORKFLOW
Co-op PST
Co-op PST via EDI
14. THE CO-OP PROFESSIONAL SALES TEAM
AUSTRALIANA APPROVAL AND BLANKET PLANS
Being Australia's only locally-based supplier, Co-op Professional Sales Team prides itself on
providing the largest variety of Australian academic and reference titles available to our customers.
Components can include:
• Australian content, authors and contributors, sourced according to your requirements.
• Specialised plans, such as literary award winners and State-specific Heritage material are a
special feature of this service.
• Plans may be provided on an approval or blanket basis.
• Our in-house Australiana specialist has over ten years' experience working with academic libraries
in selecting Australian titles.
• Processing takes place locally, where shelf-ready is required, ensuring quicker delivery to
your library.
15. THE CO-OP PROFESSIONAL SALES TEAM
CATALOGUING AND END PROCESSING
Co-op Professional Sales Team offers a range of cataloguing and shelf ready options that are
entrusted to our business partners CAVAL – an industry centre of excellence.
These services include:
High quality; quick and scalable solutions for fully shelf-ready items including:
• Copy Cataloguing
• Upgrade Cataloguing
• Original Cataloguing
• All external covering: adhesive, non-adhesive, dust-jacket covering, plastic wallets, paperback reinforcing
• Ownership labels
• Ownership stamps
• Identification labels
• Barcode labels
• Barcode label protectors
• Security strips
• RFID tags
SHELF READY
16. THE CO-OP PROFESSIONAL SALES TEAM
ORDERING PROCESS
Approval plan titles selected by our Collection Development team are made
available for review and approval by library staff online through
www.coinfo.com.au
A Blanket Order plan means there is no requirement for the review/approval
process.
Co-op Professional Sales Team provides a streamlined ordering process via
EDI (Electronic Data Interchange) whereby brief MARC records are supplied to
generate an on-order record in the library catalogue.
17. THE CO-OP PROFESSIONAL SALES TEAM
NEW TITLE ALERT & SEASONAL HIGHLIGHTS ENEWSLETTER
NEW TITLE ALERT - MONTHLY
• Our industry renowned alerting service is widely used by over 22,000 subscribers
• Seamlessly recommend or purchase titles
• Ability to highlight Australian & NZ titles
• Leading range of publishers included
• Print & eBooks included
• Alternate formats/editions listed
• Customised profiles from 2,700 LCC or 4,700 DDC subjects
Recently launched, our seasonal highlights newsletter provides qualified
recommendations on key titles and bestselling content – all by in-demand
subject areas.
CATEGORY HIGHLIGHTS SEASONAL eNEWSLETTER
