- Staples is a global office supplies company that aims to be a proactive partner in reducing customers' expenses and improving operations through customized solutions and low costs. - They provide global reach, account management, sourcing, and delivery as well as sustainability and social responsibility programs. - Staples' centralized systems and expert teams allow them to optimize customers' procurement processes and provide reporting and control over budgets and ordering.

1. priorities.
solutions.
needs.
plan.
Your advantage.
advisor.
leverage.
preference.
budget.
guarantee.

2. Your partner.
strategy.
process.
goals.
We go beyond simply delivering office supply products.
The Staples Advantage Global Accounts Team is a pro-active
partner that takes ownership to reduce expenses and improve
operations for our customers.
Our financial stability, low operation costs, industry-leading
growth and expertise give us a competitive advantage in
providing you with superior service and a customized program
with the lowest total-delivered cost to you.
You can rely on us to provide you with:
• Global reach
• World-class Account Management
• Global reporting
• Endless product sourcing
• Global Master Framework agreement
• Local experts
• E-Business expertise
• Financial strength
• On-time delivery
• Staples Soul

3. Our extensive global network provides the flexible
and scalable solutions required by a global program
allowing you to leverage your spend and achieve
lowest total-delivered cost in every country.

4. Staples is proud to offer more than 4,000 Staples ­
branded products and over 10,000 eco-conscious
­products through “Sustainable Earth by Staples”.

5. supplies.
facilities.
breakroom.
furniture.
Your solutions.
Staples offers a full range of branded products and customized
solutions to match your organization’s needs.
We offer you both a wide pan-European common assortment
and recognize your local product assortment needs.
Going beyond the basics of office supplies, Staples can provide:
• Facilities
• Promotional products
• Technology
• Print Management
• Furniture
• Mail and Ship
Count on one supplier with
solutions for every need,
whether you’re opening
a new office, initiating a
telecommuting program
or focusing your efforts on
sustainability.

6. Your advisor.
guidance.
manager.
Our centrally managed Global Accounts Team provides a single
point of contact for our multinational customers.
Our proven account management model exceeds our customers
expectations by providing:
• Optimized product assortment and services
• Budget and savings objectives
• Review ordering procedures to optimize process costs
• Ensure best logistical solutions
• Change management expertise
We pride ourselves on great
customer service, but that’s
only the ­beginning. We
put a series of processes
and resources in place to
deliver the best customer
experience.

7. We take the time to understand your procurement
objective and direct the efforts of our sales team
around the world to ensure both your global and
local needs are met.

8. Global reporting. Our centralized data warehouse
ensures all key program metrics are measured
and reported across countries.

9. Your control.
reporting.
integration.
Our customized eBusiness solution helps you control costs,
streamline ordering, increase program compliance and minimize
time spent on ­procurement.
Our expert e-commerce team is here to support your
implementation process. Staples can provide you with a range
of customizable options including:
• Personalized shopping lists containing items frequently
ordered
• View order status and manage account quickly
• Real-time pricing for all products, including contract offers and
special offers
• Budgetary controls
• 3rd Party integration or use the Staples customizable online
ordering site
• Authorization levels
• Global Master Framework agreement

10. Your priorities.
values.
community.
planet.
As a global corporate citizen, we understand that you want to
ensure the products you use have been produced and sourced
responsibly.
Staples Soul reflects our commitment to corporate social
responsibility. It’s what moves Staples associates to give back to
the communities, embrace diversity, sustain the environment and
practice sound ethics.
Ways we enhance our Staples Soul:
• Working with major paper suppliers to establish a more
environmentally preferable offering
• Running recycle programs with our customers
• Minimizing our facilities’ environmental footprints
• Optimizing our procedures to limit the number of deliveries
made
• Sponsoring charitable organizations
• Encouraging associates to give back in their local communities
Operating with integrity
is a way of life. You’ll be
partnered with a supplier
that holds itself accountable
to its customers, its
community and its
environment.

11. The Staples Easy on the Planet standard is used
to identify a category of environmentally preferable
products that demonstrate reduced environmental
impacts compared to other products in their
category. Our wide assortment will help you meet
your environmental goals.

12. About Staples
Staples Inc., the world’s largest office products company,
is committed to making it easy for our customers to buy a
wide range of office products, including supplies, technology,
facilities, furniture and business services. With $24 billion in
sales, Staples serves businesses of all sizes and customers in
countries throughout North and South America, Europe, Asia,
and Australia.
Contact
For more information about Staples Advantage and our global
solution, visit us at www.staplesadvantage.eu
Telephone
+31 (0)20 651 1111 and ask for our Global Accounts Team.
Staples, Inc.
Global Accounts Team
Hoogoorddreef 62
1101 BE Amsterdam
The Netherlands