This document discusses converting from an email culture to using SharePoint. It notes that while email usage remains high, social media says email is dead. Email acts as an addiction for many due to expectations of rapid responses. Barriers to adopting SharePoint include lack of training and resources. Changing culture requires creating urgency, forming coalitions for change, and removing obstacles to build a new corporate culture anchored in SharePoint rather than email.
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Part II: Teaching and Parenting in a Digital AgeCaroline Cerveny
Exploring the challenges around technology use, practical proactive strategies, and where to find support and resources to better understand these issues.
Information Services and Web 2.0: New Challenges and Opportunities. Yasar Tonta
Electronic Library: International Scientific Conference, Belgrade, September 25th-28th, 2008 –Summary book- Ed. By A. Vranes, L. Markovic & V. Crnogorac. Belgrade, 2008.
The Hofinger Conference, Mid-Atlantic Congress, and Interactive Connections are partnering to offer professional development to assist you in understanding how web-based technology can be integrated into your parish ministries.
Converting from an EMail Culture to Sharepoint CultureRob Bogue
How to get off email for internal communication.
You can download this presentation now by visiting https://www.thorprojects.com/connect/gifts/presentations/converting-from-an-email-culture-to-a-sharepoint-culture.
Building a Best Place to Work, through social collaboration, tibbr, sydney, f...Matthew Ryan
Matthew presents on Veritec's implementation of TIBCO tibbr and how it is a fundamental piece of the Best Place to Work puzzle. He discusses a number of business use cases and how tibbr has improved productivity in their workplace.
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Delivered at the 2018 NISOD International Conference, this presentation focuses on email marketing strategies that anyone can easily integrate into the work they do. Created by the Teaching & Learning Team at Mountain View College.
Converting an eMail Culture into a SharePoint CultureRob Bogue
All of us use eMail -- but are we addicted to it? Take two simple tests to determine whether you are -- or are not addicted to email -- and whether your organization is. also learn how to get your organization to make the move to SharePoint.
You can download a newer version of this presentation now by visiting https://www.thorprojects.com/connect/gifts/presentations/converting-from-an-email-culture-to-a-sharepoint-culture.
Australian retailer email marketing studySilverpop
How do the Top Australian Retailers rate against the Top U.S. Retailers?
Discover how Australian retail email marketers compare with their compatriots and with the top online retailers in the United States in this webinar. Silverpop evaluated the email marketing programs of companies in both countries in this study to discover in some areas, U.S. retailers’ email marketing programs are more likely to follow best practices, but in other important aspects, Australian retailers are far more likely to deliver important value to email recipients.
The Hofinger Conference, Mid-Atlantic Congress, and Interactive Connections are partnering to offer professional development to assist you in understanding how web-based technology can be integrated into your parish ministries.
Converting from an EMail Culture to Sharepoint CultureRob Bogue
How to get off email for internal communication.
You can download this presentation now by visiting https://www.thorprojects.com/connect/gifts/presentations/converting-from-an-email-culture-to-a-sharepoint-culture.
Building a Best Place to Work, through social collaboration, tibbr, sydney, f...Matthew Ryan
Matthew presents on Veritec's implementation of TIBCO tibbr and how it is a fundamental piece of the Best Place to Work puzzle. He discusses a number of business use cases and how tibbr has improved productivity in their workplace.
Don't Hit That Send Button (Without Attending This Session First)Esteban (Steve) Sosa
Delivered at the 2018 NISOD International Conference, this presentation focuses on email marketing strategies that anyone can easily integrate into the work they do. Created by the Teaching & Learning Team at Mountain View College.
Converting an eMail Culture into a SharePoint CultureRob Bogue
All of us use eMail -- but are we addicted to it? Take two simple tests to determine whether you are -- or are not addicted to email -- and whether your organization is. also learn how to get your organization to make the move to SharePoint.
You can download a newer version of this presentation now by visiting https://www.thorprojects.com/connect/gifts/presentations/converting-from-an-email-culture-to-a-sharepoint-culture.
Australian retailer email marketing studySilverpop
How do the Top Australian Retailers rate against the Top U.S. Retailers?
Discover how Australian retail email marketers compare with their compatriots and with the top online retailers in the United States in this webinar. Silverpop evaluated the email marketing programs of companies in both countries in this study to discover in some areas, U.S. retailers’ email marketing programs are more likely to follow best practices, but in other important aspects, Australian retailers are far more likely to deliver important value to email recipients.
Have you ever been tempted to declare "Email Bankruptcy?" In a recent study, McKinsey Global found the average knowledge-worker spends 28% or more of their workweek managing email! Chances are, you're wasting energy and time dealing with your inbox... until now.
Christopher Sibona Ph.D. is the Principal Software Engineer at Oracle Corp. Christopher obtained his Ph.D. at the University of Colorado Business School in 2011. His study on why people unfriend on Facebook has helped hundreds of corporations and individuals understand what encourages engagement and what turns people off when marketing on Facebook. This is Christopher’s talk at the January 2011 Emerging Media Conference in San Francisco, CA.
Sponsored Session: Driving the business case and user adoption for SharePoint...
Converting an E-mail Culture into a SharePoint Culture by Robert Bogue - SPTechCon
1. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Converting from an eMail
Culture to SharePoint
Culture
Robert Bogue
(317) 572-5310
Shepherd@SharePointShepherd.com
Agenda Why I Care
• Social says eMail is • I helped to create the
dead (Jim) problem…
• eMail is an addiction • I struggle with the same
• Why eMail is bad cultural issues with my
• Barriers to SharePoint clients…
adoption
• The psychology of
change
• Tools for SharePoint
adoption
Copyright 2013 AvailTek LLC – All Rights Reserved 1
2. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
What’s Your Outlook?
• First application started
in the morning
• The application that
runs the longest
Is eMail dead?
By the numbers (2012/day)…
• 400 Million Tweets
• 2.2 Billion Email users
• 2.7 Billion Facebook Likes
• 144 Billion Email messages
eMail as an Addiction
Copyright 2013 AvailTek LLC – All Rights Reserved 2
3. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Responsiveness Expectations What is an Addiction?
• Postal Mail – 1 week “the state of being
• Email Message – enslaved to a habit or
normally 24 hours, no practice…”
more than 72
• Text Message – normally
8 hours, no more than 24
• Voice Mail Message –
normally 4 hours, no
more than 24
• Three Phone Calls, Back-
to-Back - Immediate
Alcohol Addiction Disordered Eating
Copyright 2013 AvailTek LLC – All Rights Reserved 3
4. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
eMail Addiction Test
• Have you checked your email more than every four
hours – today?
• Do you feel anxiety when your phone battery is less
than 20%?
• Was the last time you were disconnected from
email for more than two days longer than a year
ago?
• Does your preoccupation with email cause you to
do dangerous or harmful activities?
• Reading or responding to email while driving?
• Reading or responding to email while in a meeting?
Organizational eMail Addiction
Why eMail Addiction Matters
Test
• Has your organization ever communicated a layoff, • Rational messages
employee termination, or staff reduction via email won’t be sufficient to
first? change behavior
• Do you routinely have email conversations that • Deeply ingrained
include more than ten replies? • Addictions are hard to
• Does your organization communicate emotionally break
charged information via email?
Copyright 2013 AvailTek LLC – All Rights Reserved 4
5. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Emotional-Rational-Environment
• The Model
• Elephant – Emotional
powerhouse
• Rider – Rational control
• Path –Environment and
What’s Wrong With
habits
• Implications
eMail?
• The rider has the
illusion of control
• The path has strong
influence
CC Flickr mckaysavage
It’s used for everything Where did I put that?
• Short messages and • Which version is the
long monologues current version?
• Urgent and • Does it have comments
unimportant in it?
• It’s in your face (pushed • Does it have everyone’s
to you) changes integrated?
Copyright 2013 AvailTek LLC – All Rights Reserved 5
6. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Who has access?
• Email is a personal
repository
• What happens when
the person is on
vacation?
• Who cleans up the
mess when they leave
the company?
Barriers to SharePoint
Adoption
Difficulty in Getting Started Mounting Challenges
• Can’t figure out where • Lack of training
to ask for a site
• Lack of resources
• Don’t know how much
it will cost the • Difficulty requesting
department and getting help
• Don’t know who they • Lack of licensing
need to get approval • Product limitations
from
• Is training required
before a site can be
created?
Copyright 2013 AvailTek LLC – All Rights Reserved 6
7. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Lack of Training
• Why
• Curse of Knowledge (It’s
harder than you think)
• Why Not?
• Time out of role
The Psychology of
• Training material costs Change
John Kotter’s 8 Steps Creating a Real Sense of Urgency
• Create urgency • Break the existing
• Form a powerful coalition solution
• Progressively make the
• Create a vision for change
mailboxes smaller
• Communicate the vision • Reduce the maximum
• Remove obstacles attachment size that
can be sent via email
• Create short-term wins
• Build on the change
• Anchor the changes in
corporate culture
Copyright 2013 AvailTek LLC – All Rights Reserved 7
8. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Clear Vision / Message Inertia and Momentum
• In the face of confusion • Remove barriers and
nothing happens break inertia
• Make it easy
• The devil is in the • Give them a push
details
• Get small wins in first
• Pick the most
enthusiastic supporters
and make them
successful
• Sell the small wins to
bigger opportunities
Power
Tranquility Independence
Relative
advantage
Physical
Curiosity
Activity
Eating Acceptance
Observability Compatibility
Romance
You Order
Adoption
Vengeance Saving
Status Honor
Trialability Complexity
Family Idealism
Social Contact
Copyright 2013 AvailTek LLC – All Rights Reserved 8
9. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Knowledge, Attitudes, Practices Breaking Bad Habits
1. Really want to change
Practices (not just hope)
• Personal Commitment 2. Make the habit
conscious
Attitudes 3. Bait and Switch – Find
• Close Connections
something else
whenever you are
tempted
Knowledge 4. Stay Committed –
• Mass Media Don’t waiver or say
“just this one time”
Build It For Them
• Create a place for them
to get their needs met
• Allow every
Tools for SharePoint department access to
post on the home page
Adoption
Copyright 2013 AvailTek LLC – All Rights Reserved 9
10. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Start in the Right Place Restrict “All User” distribution lists
• Set all users web • Create barriers in front
browser home to the of mass emails
corporate intranet • Deter the use of email
• Make the resources through social shaming
they need easy to reach
from the home page
Create Communication Guidelines Maintain “small” mailbox sizes
• Set expectations for • Users get small email
communication inboxes to discourage
medium the movement of file
• Establish awareness of attachments
good email etiquette • Requests for larger
sized mailboxes are
responded to by “crisis
counselors”
Copyright 2013 AvailTek LLC – All Rights Reserved 10
11. Converting from an eMail Culture to a SharePoint Culture 3/3/2013
Disable Email Notifications Review
• On Computers • eMail is not dead
• On Phones • eMail is an addiction
• Barriers slow the
adoption of SharePoint
• Organizational
psychology can be used
to change behavior
Thank You
Rob Bogue
Shepherd@SharePointShepherd.com
(317) 572-5310
Copyright 2013 AvailTek LLC – All Rights Reserved 11