Slideshow of the first in the series of 7 webinars in the Email Mastery Webinar Series by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
The VictorOps 2014 State of On-call report. This report, presented as a WebCast and released as a report is the first ever study of the people, processes and emotions of being on-call for technical organizations. If you are overhauling your on-call structure there are great tips how to make that job Suck Less !
Email Mastery: Webinar #2 - Why You Should NOT Check Email First Thing in the...Steuart G. Snooks
This is an abbreviated slideshow of the 7 Reasons to NOT Check Email First Thing in the Morning - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Webinar #4 an empty inbox - is it possible (or even desirable) slideshowSteuart G. Snooks
This is an abbreviated slideshow of the An Empty In-box webinar - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
7 ways to write more effective email presentation slideshowSteuart G. Snooks
Slideshow from the 7 Ways to Write More Effective Email seminar presentation by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
The VictorOps 2014 State of On-call report. This report, presented as a WebCast and released as a report is the first ever study of the people, processes and emotions of being on-call for technical organizations. If you are overhauling your on-call structure there are great tips how to make that job Suck Less !
Email Mastery: Webinar #2 - Why You Should NOT Check Email First Thing in the...Steuart G. Snooks
This is an abbreviated slideshow of the 7 Reasons to NOT Check Email First Thing in the Morning - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Webinar #4 an empty inbox - is it possible (or even desirable) slideshowSteuart G. Snooks
This is an abbreviated slideshow of the An Empty In-box webinar - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
7 ways to write more effective email presentation slideshowSteuart G. Snooks
Slideshow from the 7 Ways to Write More Effective Email seminar presentation by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
This is an abbreviated slideshow of the Constant Interruptions & Multi-tasking webinar - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
An abbreviated slideshow from the Taming the Email Tiger workshop presented by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Have you ever been tempted to declare "Email Bankruptcy?" In a recent study, McKinsey Global found the average knowledge-worker spends 28% or more of their workweek managing email! Chances are, you're wasting energy and time dealing with your inbox... until now.
The www of mastering email overload 45 min slideshow pdfSteuart G. Snooks
3 life changing strategies that will change the way your work . . . forever!
* Are you struggling to keep up with ever increasing email volumes?
* Do you get constant email interruptions?
* Would you like to get your inbox under control?
In this seminar, we show you a proven approach to better managing this critical aspect of your daily work, looking at these 3 life-changing strategies;
* WHEN to check email, when not to (and why)
* WHAT to do with each mail so you handle it only once
* WHERE to file, store and archive email for quick and easy retrieval
This presentation will unpack the 3 strategic steps, 9 specific actions and numerous practical tips you can take to quickly get a grip on email overload, gain more control, reduce frustration, save an enormous amount of time and radically improve your productivity.
What you learn will change the way you work . . . forever!
How to Know When Metrics Are Not Right by Pinterest PMProduct School
In this presentation, Will Hamlin, covers the following:
- How to choose the right metric
- How to balance different metrics in opposition to each other
- How to choose the right time horizons for your metrics
- When to use other tools, e.g., human evaluation, to measure instead
- When to trust your gut. This will not be a scientific answer
3 life changing strategies that will change the way your work . . . forever!
* Are you struggling to keep up with ever increasing email volumes?
* Do you get constant email interruptions?
* Would you like to get your inbox under control?
In just 60 minutes, we will show you a proven approach to better managing this critical aspect of your daily work, looking at these 3 life-changing strategies;
* WHEN to check email, when not to (and why)
* WHAT to do with each mail so you handle it only once
* WHERE to file, store and archive email for quick and easy retrieval
This webinar will unpack the 3 strategic steps, 9 specific actions and numerous practical tips you can take to quickly get a grip on email overload, gain more control, reduce frustration, save an enormous amount of time and radically improve your productivity.
What you learn will change the way you work . . . forever!
The average professional wastes 40 minutes a day due to inefficient email processing habits. Research states this contributes to $308 Billion in lost productivity.
Good news! Acend Corporate Learning is introducing The Info-Excellence email efficiency and etiquette seminar.
Participants discover how to:
- cut email processing time by 20%
- write clear, concise, and actionable messages
- reduce inbox clutter
- select the best communication tool (phone vs. email vs. IM)
www.acend.com
Webinar #5 - Help! Where should I keep all this email (and find it again quic...Steuart G. Snooks
This abbreviated slideshow is a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
How to Get the Most Out of Your Email CampaignSparkPost
Email marketing continues to be the foundation of the digital marketing toolkit, yet marketers could still use the medium more effectively. In fact, 96% of campaigns evaluated failed Forrester’s email user experience best practices review.*
If you are sending more and more emails, but are not seeing corresponding increases in engagement and revenue, you could be losing out on a golden opportunity to benefit from email marketing’s high success rates.
Attend this Webinar to learn:
• Current consumer attitudes toward email marketing
• How marketers can respond to end user needs
• Where existing email programs fall short
• How to increase engagement and ROI
*Source: The Best And Worse Of Email Marketing, Forrester Research, Inc., June 20, 2014
Featuring guest speaker Shar VanBoskirk of Forrester Research and Jose Santa Ana of Message Systems
VERALLIS Presentation at Hands-On CFO Conference 2014VERALLIS
VERALLIS is a cost management services company for private and public businesses and organizations. By examining a company's wide range of operating expenses, in areas like logistics, freight, energy, advertising, telecommunications, printing, insurance, courier, rent expenses etc, our expert analysts find opportunities for saving and provide solutions for cost reduction with optimal quality, customer service and value.
7 things you can inject to your marketing right now - Power Up Direct & Digit...Michael Leander
7 things you can inject to your marketing right now - Power Up Direct & Digital Marketing Workshop in Lisbon - part 1 by Michael Leander
Organized by http://www.markedu.com
This is an abbreviated slideshow of the Constant Interruptions & Multi-tasking webinar - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
An abbreviated slideshow from the Taming the Email Tiger workshop presented by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Have you ever been tempted to declare "Email Bankruptcy?" In a recent study, McKinsey Global found the average knowledge-worker spends 28% or more of their workweek managing email! Chances are, you're wasting energy and time dealing with your inbox... until now.
The www of mastering email overload 45 min slideshow pdfSteuart G. Snooks
3 life changing strategies that will change the way your work . . . forever!
* Are you struggling to keep up with ever increasing email volumes?
* Do you get constant email interruptions?
* Would you like to get your inbox under control?
In this seminar, we show you a proven approach to better managing this critical aspect of your daily work, looking at these 3 life-changing strategies;
* WHEN to check email, when not to (and why)
* WHAT to do with each mail so you handle it only once
* WHERE to file, store and archive email for quick and easy retrieval
This presentation will unpack the 3 strategic steps, 9 specific actions and numerous practical tips you can take to quickly get a grip on email overload, gain more control, reduce frustration, save an enormous amount of time and radically improve your productivity.
What you learn will change the way you work . . . forever!
How to Know When Metrics Are Not Right by Pinterest PMProduct School
In this presentation, Will Hamlin, covers the following:
- How to choose the right metric
- How to balance different metrics in opposition to each other
- How to choose the right time horizons for your metrics
- When to use other tools, e.g., human evaluation, to measure instead
- When to trust your gut. This will not be a scientific answer
3 life changing strategies that will change the way your work . . . forever!
* Are you struggling to keep up with ever increasing email volumes?
* Do you get constant email interruptions?
* Would you like to get your inbox under control?
In just 60 minutes, we will show you a proven approach to better managing this critical aspect of your daily work, looking at these 3 life-changing strategies;
* WHEN to check email, when not to (and why)
* WHAT to do with each mail so you handle it only once
* WHERE to file, store and archive email for quick and easy retrieval
This webinar will unpack the 3 strategic steps, 9 specific actions and numerous practical tips you can take to quickly get a grip on email overload, gain more control, reduce frustration, save an enormous amount of time and radically improve your productivity.
What you learn will change the way you work . . . forever!
The average professional wastes 40 minutes a day due to inefficient email processing habits. Research states this contributes to $308 Billion in lost productivity.
Good news! Acend Corporate Learning is introducing The Info-Excellence email efficiency and etiquette seminar.
Participants discover how to:
- cut email processing time by 20%
- write clear, concise, and actionable messages
- reduce inbox clutter
- select the best communication tool (phone vs. email vs. IM)
www.acend.com
Webinar #5 - Help! Where should I keep all this email (and find it again quic...Steuart G. Snooks
This abbreviated slideshow is a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
How to Get the Most Out of Your Email CampaignSparkPost
Email marketing continues to be the foundation of the digital marketing toolkit, yet marketers could still use the medium more effectively. In fact, 96% of campaigns evaluated failed Forrester’s email user experience best practices review.*
If you are sending more and more emails, but are not seeing corresponding increases in engagement and revenue, you could be losing out on a golden opportunity to benefit from email marketing’s high success rates.
Attend this Webinar to learn:
• Current consumer attitudes toward email marketing
• How marketers can respond to end user needs
• Where existing email programs fall short
• How to increase engagement and ROI
*Source: The Best And Worse Of Email Marketing, Forrester Research, Inc., June 20, 2014
Featuring guest speaker Shar VanBoskirk of Forrester Research and Jose Santa Ana of Message Systems
VERALLIS Presentation at Hands-On CFO Conference 2014VERALLIS
VERALLIS is a cost management services company for private and public businesses and organizations. By examining a company's wide range of operating expenses, in areas like logistics, freight, energy, advertising, telecommunications, printing, insurance, courier, rent expenses etc, our expert analysts find opportunities for saving and provide solutions for cost reduction with optimal quality, customer service and value.
7 things you can inject to your marketing right now - Power Up Direct & Digit...Michael Leander
7 things you can inject to your marketing right now - Power Up Direct & Digital Marketing Workshop in Lisbon - part 1 by Michael Leander
Organized by http://www.markedu.com
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It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
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What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Email Mastery: Webinar #1 - Introduction to Managing Email Overload and what you can do about it [slideshow]
1. Email Mastery
Webinar Series
Webinar #1:
Introduction to Email Overload
( and what you can do about it)
Steuart Snooks
Halve the time,
double your results and
E-mail Strategist &
triple your productivity Productivity Expert
when using e-mail www.emailtiger.com.au
2. Webinar overview
Learning to master email and handle it effectively
is crucial to workplace productivity and
effectiveness.
This introductory webinar will look at;
• the 7 critical impacts of e-mail and information overload
• what is costing you and your organisation
• 3 strategic steps to quickly eliminate e-mail overload
• 9 specific actions you can take to get control and reduce frustration
• an overview of the E-mail Mastery webinar series
Solutions for Success 2013 www.emailtiger.com.au
3. Pace of Information Overload
Solutions for Success 2013 www.emailtiger.com.au
4. The 7 Critical Impacts of Email &
Information Overload?
1: Interruptions
2: Loss of focus
3: Multi-tasking
4: Poor decision-making
5: Lack of ‘think’ time
6: Organisational dysfunction
7: Mental health & well-being
8: Quality of life
Solutions for Success 2013 www.emailtiger.com.au
5. The 7 Critical Impacts of Email &
Information Overload?
Find out more about the impacts of Email and Information overload
by downloading the Special Report from the website at ;
www.emailtiger.com.au
Solutions for Success 2013 www.emailtiger.com.au
7. What is it costing your
organisation?
“White collar workers
waste 40% of their day
not because they are not smart
but because they were never taught
the organising skills to function in the
modern workplace!”
Wall Street Journal
Solutions for Success 2013 www.emailtiger.com.au
8. E-mail Productivity Audit Results
Benchmark Your
Question
Average organisation?
How many e-mails do you receive on average each day? 36
How many e-mails do you send (new messages and replies) on average each day 25
What ratio or percentage of e-mail do you receive internally (i.e. from colleagues)
compared to e-mail from external sources?
67%
What percentage of received e-mails require an action from you (as opposed to
simply being read or filed)?
58%
What percentage of incoming e-mail is NOT directly related to your workplace role
and tasks (i.e.: you receive them as are ‘cc’ or ‘bcc)’?
25%
What percentage of the e-mails you receive are immediately clear to you on the
meaning of their message?
72%
What percentage of e-mails you receive have a message which would be better
handled by face-to-face contact or a phone call?
29%
How many e-mails are left in your In-box right now? 985
How much time do you spend processing e-mail each day? 2.35 hrs
How much is this time worth on an annual basis (per person)? $26,058
How often during the day do you check your Inbox?
1. Most of the time 4. At several planned times 2.37
2. Whenever they arrive 5. At 1 or 2 planned times
3. Randomly throughout day 6. Infrequently
Solutions for Success 2013 www.emailtiger.com.au
9. Productivity Impact
Current cost to ‘do e-mail’ is
$26,058 per person per year!
Equates to $2.6 million for every 100 users!
10% saving = $ 2,605 per person (=$260k/100 users)
25% saving = $ 6,514 per person (=$651k/100 users)
40% saving = $10,423 per person (=$1million/100 users)
Solutions for Success 2013 www.emailtiger.com.au
10. What can we
do about it?
Solutions for Success 2013 www.emailtiger.com.au
14. The Three Steps . . .
1. Decrease frequency
• Schedule times to check
e-mail (rather than be
interrupted)
• Turn off e-mail alerts
• Manage expectations
Solutions for Success 2013 www.emailtiger.com.au
16. Eliminate E-mail ‘as an interruption’
Solutions for Success 2013 www.emailtiger.com.au
17. Single task e-mail rather than ‘multi-task’
Solutions for Success 2013 www.emailtiger.com.au
18. Best times to check e-mail?
1: _____________________
2: _____________________
3: _____________________
4: _____________________
Solutions for Success 2013 www.emailtiger.com.au
19. Turn off ALL e-mail alerts
Solutions for Success 2013 www.emailtiger.com.au
20. The Customer Service Interaction
Quality
Value Time
Solutions for Success 2013 www.emailtiger.com.au
22. The Three Steps . . .
1. Decrease frequency
2. Reduce volume
• Choose to be
‘selectively ignorant’
• Use rules to automate
processes
• Clarify expectations &
parameters with others
Solutions for Success 2013 www.emailtiger.com.au
23. “What information consumes is rather
obvious: it consumes the attention of
its recipients.
Hence, a wealth of information
creates a poverty of attention and a
need to allocate that attention
efficiently among the overabundance
of information sources that might
consume it.”
Herbert Simon, Recipient of Nobel Memorial Prize in Economics
and the A.M. Turing Award, the “Nobel Prize of Computer Science”
Solutions for Success 2013 www.emailtiger.com.au
24. “There are many things of
which a wise man might
choose to be ignorant.”
Ralph Waldo Emerson
Solutions for Success 2013 www.emailtiger.com.au
25. Use rules to automate processes
Solutions for Success 2013 www.emailtiger.com.au
26. Use rules to automate processes
• All staff
• Newsletters/ezines
• Personal
• _______
• _______
Solutions for Success 2013 www.emailtiger.com.au
27. Clarify expectations and parameters
No question Establish Use if/then
No reply thresholds instructions
• Send a one-off • Allows for • Prevents follow up
notification independent questions
decision-making
• Add as PS to • Speeds up decision-
signature • Reduces back ‘n making
forth emails
• Reduces • Reduce back n’
unnecessary email forth emails
Solutions for Success 2013 www.emailtiger.com.au
28. The Three Steps . . .
1. Decrease frequency
2. Reduce volume
3. Increase speed
• Handle each email
ONLY ONCE
• File e-mail quickly
• Communicate with
CLARITY
Solutions for Success 2013 www.emailtiger.com.au
30. Use the 4D methodology
(to handle each message only once)
1. DITCH / DELETE
2. DEAL
3. DELEGATE
4. DECIDE
• WHERE - File (Move to a Folder / File along with)
• WHEN - Convert to a Task or Calendar item
• WAIT - Add to a Watch List (pending reply)
Solutions for Success 2013 www.emailtiger.com.au
31. File Email Quickly
Outlook 2007 Outlook 2010
1: Separate
‘finished’ work
from
‘unfinished’ work
2: Create 4 or 5
‘primary’ folders
Solutions for Success 2013 www.emailtiger.com.au
32. Media richness framework
Based on a theory by Daft & Lengel
Potential for misunderstanding
Speed of communication
Digital
Asynchronous Auditory
Synchronous Visual
Greater context or richness
Solutions for Success 2013 www.emailtiger.com.au
34. Email
Mastery
Next Webinar
This is a controversial subject and certainly
goes against the currently accepted culture
of checking E-mail 'first thing' that prevails
in most organisations!
Why you should
NOT check email But getting control of the way you start
first thing in the your day is critical if you want to be truly
morning! productive. This session will look at;
• why e-mail is NOT the best place to
start your day
• what are the alternatives to checking
e-mail first thing?
• how much difference will this really
make to your productivity
• when should you check e-mail (if not
first thing)?
This thought-provoking webinar will get
you thinking 'outside the square'
Solutions for Success 2013 www.emailtiger.com.au
35. Email Mastery
Webinar Series
Introduction to Email Help! Where Should I Keep
Overload and What You All This Email (and find it
Can Do About it again quickly later)?
Why you should How to Write
NOT check email Effective Email
first thing in the Communications
morning!
Constant E-mail
How to Get What You
Interruptions &
Want From Every
multi-tasking – is
Email You Send
there a better way?
An Empty In-box:
Is it possible (or
even desirable)?
Solutions for Success 2013 www.emailtiger.com.au
36. Webinar #1:
Introduction to
Email Overload
(and what you can do about it)
Steuart Snooks
E-mail Strategist &
Productivity Expert
www.emailtiger.com.au
37. Email Mastery
Webinar Series
Halve the time,
double your results and
triple your productivity Steuart Snooks
E-mail Strategist &
when using e-mail
Productivity Expert
www.emailtiger.com.au