Christopher Dwyer, a recognized expert in contingent workforce management, presented on the evolving landscape of non-employee talent and the need for best-in-class contingent workforce management programs. He discussed how non-employees now make up 35% of the average workforce and how 95% of businesses see non-employee talent as vital. Dwyer also examined the top challenges in managing contingent talent and identified the core capabilities of effective programs, including visibility into spend and the workforce. Emerging technologies are disrupting the industry and shaping the future of work, which will be defined by on-demand talent platforms and new types of flexible workers.