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Content marketing lessons for – and
from – Canadian nonprofits
#MarketersUnbound Meetup
June 3, 2014
Marlene Oliveira
@mo_flow
About me
Marlene Oliveira
•  Copywriter and communications consultant to
nonprofits, moflow
•  Founder, Nonprofit MarCommunity
•  #NPMC chat
•  Creator, Write Better Nonprofit Websites
Content marketing goals
From #NPMC chat
Nonprofit Content Marketing: 2014
Benchmarks, Budgets and Trends
Content Marketing Institute and
Blackbaud
92% of nonprofits are using
content marketing
"   69% have someone overseeing content
marketing strategy
"   79% cite fundraising as the top goal for
content marketing
"   91% use Facebook to distribute content more
than any other social media platform
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
Content volume
"  65% of nonprofits are producing
more content vs a year ago
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
Tactic usage
"  Nonprofit professionals use an
average of 11 content marketing
tactics.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
Tactic Usage
"   In person events (88%)
"   Social media - other than blogs (86%)
"   Articles on their website (85%)
"   E-newsletters (84%)
"   Videos (71%)
"   Annual reports (68%)
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
Tactic Usage
"   Print newsletters (56%)
"   Articles on other websites (51%)
"   Blogs (47%)
"   Print magazines (33%)
"   Infographics (31%)
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
Effectiveness
"   Videos (80% vs. 60%)
"   Articles on other websites (59% vs. 38%)
"   Blogs (58% vs. 38%)
"   Infographics (43% vs. 18%)
"   Online presentations (43% vs. 19%).
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
VIDEO
Plan Canada
ARTICLES ON OTHER
WEBSITES
Maple Ridge Arts Centre and
Theatre
BLOGS
Canadian Red Cross
INFOGRAPHICS
Imagine Canada
ONLINE PRESENTATIONS
Techsoup Canada
Other tactics
"   Photography
"   Newsletters
"   Storytelling
"   Podcasts
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
PHOTOGRAPHY
Girl Guides of Canada
Girl Guides of Canada
NEWSLETTERS
Heart and Stroke Foundation of Canada
PODCASTS
Greenpeace Canada
STORYTELLING
Furniture Bank
From #NPMC chat
Content marketing challenges
"   Lack of time
"   Lack of budget
"   Lack of integration across marketing
"   Lack of knowledge/training
"   Producing the kind of content that engages
"   Lack of buy-in/vision from higher up inside organization
"   Inability to measure content effectiveness
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
Future of content marketing
"   On average, 20% of nonprofit marketing
budgets are allocated to content marketing
"   38% of nonprofit professionals plan to
increase their content marketing budgets
over the next 12 months
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
DOCUMENT THE STRATEGY
The most effective nonprofit marketers
have a documented content strategy.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
MANAGE THE STRATEGY
Nonprofits that are the most effective at
content marketing have someone in place
to direct the initiative.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
INVEST IN TRAINING
Nonprofits that invest time and money
into training and accumulating know-how
are the most effective content marketers.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
USE MULTIPLE TACTICS
The most effective nonprofit content
marketers use more tactics than their
peers, 13 on average.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
INCREASE CONTENT BUDGETS
Nonprofit marketers with a documented
content strategy are more likely than
those without one to increase content
budgets.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
PUMP UP THE VOLUME
The most effective nonprofit marketers
increased the amount of content they
produced over the last 12 months.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
GET SOCIAL
The most effective nonprofit marketers
have far more confidence with all social
media platforms, especially Facebook.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
DON’T GO IT ALONE
Effective nonprofit marketers outsource
some aspects of content creation to
professionals.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
TAILOR THE CONTENT
The most effective nonprofit marketers
tailor content more often, in more
categories, than their least effective
peers.
Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
#NPMC chat
"   Last Thursday of each month
"   1:00 pm ET
"   April archives: content marketing strategy
"   May archives: keep up with production
June: establishing goals/measuring success
nonprofitmarcommunity.com/npmc-chat
Marlene Oliveira
@mo_flow
moflow.ca
nonprofitmarcommunity.com

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Content marketing lessons for - and from - Canadian nonprofits

  • 1. Content marketing lessons for – and from – Canadian nonprofits #MarketersUnbound Meetup June 3, 2014 Marlene Oliveira @mo_flow
  • 2. About me Marlene Oliveira •  Copywriter and communications consultant to nonprofits, moflow •  Founder, Nonprofit MarCommunity •  #NPMC chat •  Creator, Write Better Nonprofit Websites
  • 5. Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends Content Marketing Institute and Blackbaud
  • 6. 92% of nonprofits are using content marketing "   69% have someone overseeing content marketing strategy "   79% cite fundraising as the top goal for content marketing "   91% use Facebook to distribute content more than any other social media platform Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 7. Content volume "  65% of nonprofits are producing more content vs a year ago Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 8. Tactic usage "  Nonprofit professionals use an average of 11 content marketing tactics. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 9. Tactic Usage "   In person events (88%) "   Social media - other than blogs (86%) "   Articles on their website (85%) "   E-newsletters (84%) "   Videos (71%) "   Annual reports (68%) Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 10. Tactic Usage "   Print newsletters (56%) "   Articles on other websites (51%) "   Blogs (47%) "   Print magazines (33%) "   Infographics (31%) Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 11. Effectiveness "   Videos (80% vs. 60%) "   Articles on other websites (59% vs. 38%) "   Blogs (58% vs. 38%) "   Infographics (43% vs. 18%) "   Online presentations (43% vs. 19%). Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 12. VIDEO
  • 15. Maple Ridge Arts Centre and Theatre
  • 16. BLOGS
  • 22. Other tactics "   Photography "   Newsletters "   Storytelling "   Podcasts Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 24. Girl Guides of Canada
  • 25. Girl Guides of Canada
  • 27. Heart and Stroke Foundation of Canada
  • 33. Content marketing challenges "   Lack of time "   Lack of budget "   Lack of integration across marketing "   Lack of knowledge/training "   Producing the kind of content that engages "   Lack of buy-in/vision from higher up inside organization "   Inability to measure content effectiveness Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 34. Future of content marketing "   On average, 20% of nonprofit marketing budgets are allocated to content marketing "   38% of nonprofit professionals plan to increase their content marketing budgets over the next 12 months Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 35. DOCUMENT THE STRATEGY The most effective nonprofit marketers have a documented content strategy. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 36. MANAGE THE STRATEGY Nonprofits that are the most effective at content marketing have someone in place to direct the initiative. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 37. INVEST IN TRAINING Nonprofits that invest time and money into training and accumulating know-how are the most effective content marketers. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 38. USE MULTIPLE TACTICS The most effective nonprofit content marketers use more tactics than their peers, 13 on average. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 39. INCREASE CONTENT BUDGETS Nonprofit marketers with a documented content strategy are more likely than those without one to increase content budgets. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 40. PUMP UP THE VOLUME The most effective nonprofit marketers increased the amount of content they produced over the last 12 months. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 41. GET SOCIAL The most effective nonprofit marketers have far more confidence with all social media platforms, especially Facebook. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 42. DON’T GO IT ALONE Effective nonprofit marketers outsource some aspects of content creation to professionals. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 43. TAILOR THE CONTENT The most effective nonprofit marketers tailor content more often, in more categories, than their least effective peers. Source: Nonprofit Content Marketing: 2014 Benchmarks, Budgets and Trends
  • 44. #NPMC chat "   Last Thursday of each month "   1:00 pm ET "   April archives: content marketing strategy "   May archives: keep up with production June: establishing goals/measuring success nonprofitmarcommunity.com/npmc-chat