TUI Group uses images and short messages on their website to communicate with customers and keep them informed during the research phase of travel planning. They also publish sustainability reports and share achievements on social media to reinforce their environmental protection messages. Lastminute.com offers last-minute travel deals and encourages customers to book based on their mood, and published content addressing customer concerns over Brexit. Flash Pack provides content on group adventure travel for solo travelers, including travel routes, prices, and testimonials from past customers.