Are your employees engaged and motivated to share your social messages? Is your corporate content carried forward by enthusiastic brand advocates, or is it broadcast to your social channels, only to be met with deafening silence? If you’ve been busy creating killer content, and actively sharing it across social networks, but simply haven’t had the traction you’ve hoped for, it may be time to reconsider your strategy. Content may be king. But culture is the king’s army. It’s time to align and activate your forces.
Hear from veteran marketing leader and social media expert, Jennifer Zick, as she explains how a vibrant corporate culture can exponentially increase your social engagement. Learn how to:
Rally your troops (employees, partners, and friends)
Build culture-rich campaigns
Move forward with “Ready, Fire, Aim” boldness
And reward results to inspire continued engagement
Improve Your Brand in Waco with a Professional Social Media Marketing Company
Content is King, and Culture is his Army: How Corporate Culture Builds Social Engagement
1. Content is King, and Culture is his Army
How Corporate Culture Builds Social Engagement
@JenniferZick
Jennifer Zick - @jenniferzick
CMO, PwC Salesforce Practice
2. @JenniferZick
WHO IS JENNIFER ZICK?
And what qualifies her as a social media rock star?
12. @JenniferZick
What is Culture?
The attitudes and
behavior characteristic of
a particular social group.
The cultivation of
bacteria…in an
artificial medium.
13. @JenniferZick
Articulating Your Culture
CONCLUSION:
When it comes to culture, the more
circular and colorful, the better. ;)
16. @JenniferZick
Top Cultures
“It’s not just about diving into the cultural
conversation; it’s all about refreshing the brand in a
way that is culturally relevant but doing it in a way
that stays true to who you are.”
– Maggie Taylor, CEO of Added Value North America
“10 Most Culturally Vibrant Brands”, Forbes, March, 2013
21. SME & ME = Content Teamwork
@JenniferZick
THIS IS SME.
Wealth of information.
Thought leader.
Willing to contribute.
I give our brand VALUE.
THIS IS ME.
Access to audiences.
Communication leader.
Ready to distribute.
I give our brand a VOICE.
SME: Subject Matter Expert
ME: Marketing Expert
23. @JenniferZick
Content Party Rules
1. Everyone is invited. Yes, I’m
looking at you.
2. Participation is optional. Unless it’s
required.
3. All ideas are welcome. Not all will
be included. …Love ya!
4. Marketing owns the content
strategy. But we’re open to ideas!
5. Marketing owns the editorial
calendar. You can see it anytime.
6. Marketing owns all editorial rights.
It’s nothing personal.
7. The company owns the content.
But maybe we’re cool with you
also publishing on your blog.
What we think matters, doesn’t matter.
Sticky little morsels are the good stuff.
Rethink, re-purpose big, heavy content.
Frequency, quality, consistency.
What we think matters, doesn’t matter.
Sticky little morsels are the good stuff.
Rethink, re-purpose big, heavy content.
Frequency, quality, consistency.
What we think matters, doesn’t matter.
Sticky little morsels are the good stuff.
Rethink, re-purpose big, heavy content.
Frequency, quality, consistency.
ARTIFICIAL = Bad news.
AUTHENTIC =
Lots of models…They all led me to one very important conclusion. Keep everything circular, interconnected, and very colorful.
Tell the story of Reside, and how we decided to bring culture to our Go-to-Market strategy.
This exercise starts at the top and filters through organization. Do you have defined values? Can you identify your brand promise? What are your defining characteristics? Are these things documented and shared?
Onboarding every new employee.
We are not a 5-person marketing organization.
We are a 120+ person marketing organization.
Pay attention to every comment, share, like…and silence. There is much you can learn, quickly, about what is working and what’s not.
Tools can tell you a lot of real-time information…but what are you learning over the longer term? What larger goals are being reached / influenced by social?
My boss telling me that people say “We see your company everywhere”
New employees consistently commenting on culture and social presence
Employees actively volunteering to participate, being excited about their content.