The document discusses topics to consider for acquiring and providing access to digital content and online resources for library users. It addresses the following key questions: 1) What digital content formats and subject areas do users want access to? Formats include e-books, databases, journals, and multimedia. Popular subject areas include biography, business, health, history, science and more. 2) What named resources do users frequently request? Libraries should list specific resources they want access to negotiate for. 3) What standards and regulations must be followed for procurement, accessibility, usage statistics and more? 4) What pricing models and business terms are acceptable, such as discounts, consortia agreements, and patron-driven purchasing

1. Regional Consultation Workshops January/February 2010

2. What digital content do your users want access to? Format? Online reference materials Stand alone databases E-books – aggregator collections and publisher packages Multimedia resources Newspapers Journals Archives of historical material Thinking about the users in your library, what formats of digital content do they want? In your groups prioritise the format types.

3. What digital content do your users want access to? Subject areas Biography Business Information Current Affairs Genealogy Government and Politics Health History Literature Religion Science Technology The Arts and Humanities Travel Thinking about the users in your library, what subject areas do they use and will get the most use online? In your groups list your top 6 subject areas

4. Named resources? Are there online resources that your users request access to / that you are already aware of and would like us to negotiate access to? In your groups list any named resources you would like access to

5. The Procurement Process Are there local procurement regulations that we need to take account of? What standards do you have to comply with in your library? Accessibility MARC records Usage statistics Access Management Are there specific format criteria that we need to consider? ISBNs for e-books post cancellation access / archival access

6. Pricing and Models Pricing Requirements Discounts off the list price Discounts based on the number of packages taken from a publisher? Discounts for multi-year commitment to agreements? Discounts for early payment? Business Models? Standard annual subscription – how long for? Pay per use converting to subscription Consortia models? Patron driven purchasing models for e-books, where payment for an e-book is not made until it has been accessed on more than one occasion. The exact details of an ‘access’ should be agreed in the relevant licence Aggregated packages of materials that offer public libraries flexibility in the title selection of the packages The ability to select materials at the title level Subject based packages

7. Promotion, Training & Communication How confident are your staff in integrating digital content into your library? What help and training can the publishers provide? How can we help get the resources used? Branding Catalogues, library web pages How to use guides Training sessions Promotional materials Digital literacy How do you want us to communicate with you? Consultation and marking Updates – website, blog, twitter, email list…. Conferences

8. Next steps Framework agreement Tender to publishers Marking the bids – more consultation Licensing new resources Promotion, support Ben Taplin [email_address] www.librarylicensing.org www.jiscmail.ac.uk/LibraryLicensing