A comprehensive case study on the effectiveness of the website of MetoWe - a Canadian for-profit social enterprise. Client presentation overviewed existing issues and it’s implications on the user experience, recommendations & next steps.
In-depth analyses included:
➢ Content Strategy: content audit, persona development &
identifying current user issues
➢ UX Design: wireframe development, card sorting &
usability testing
➢ Competitive Analysis: comparing content, design, UX,
social media, voice & tone
➢ Project Management: methodology, goal setting, timeline
& execution phases
UX in 10 Minutes - Usability Testing - Presented at SEMPOCarol Smith
A 10 minute presentation about user experience and usability testing that was presented at the Digital Marketing Speed Presentations hosted by SEMPO (Search Engine Marketing, in Pittsburgh, PA) MeetUp on August 12, 2014.
This is an overview of the tools used by User Experience Designers. Software is important, but in UX you need to master a wide variety of techniques. This presentation covers an overview of the UX workflow, Discovery, Synthesis, Interaction, and Refinement, and outlines the tools that are critical to each step. In the end, the emphasis is not on mastering all the tools, but understanding their strengths and weaknesses, so the right tool can be chosen based on the situation.
Competitive Analysis: Strategic UX Spy Games - Lyle KantrovichUXPA International
A Competitive Analysis is a great way UX teams can benchmark, generate ideas, learn about users, and stretch their thinking about design and UX strategy. A UX-centric competitive analysis is very different than what you’ll find outlined in any business book. This presentation outlines an approach for conducting competitive analysis even if your company or product “has no competitors”. This session will show you what a competitive analysis is, why it’s useful, when to do one, how to do it, and what the deliverable should include. You’ll also learn how a competitive analysis can help reinvigorate your organization’s focus on UX.
UX in 10 Minutes - Usability Testing - Presented at SEMPOCarol Smith
A 10 minute presentation about user experience and usability testing that was presented at the Digital Marketing Speed Presentations hosted by SEMPO (Search Engine Marketing, in Pittsburgh, PA) MeetUp on August 12, 2014.
This is an overview of the tools used by User Experience Designers. Software is important, but in UX you need to master a wide variety of techniques. This presentation covers an overview of the UX workflow, Discovery, Synthesis, Interaction, and Refinement, and outlines the tools that are critical to each step. In the end, the emphasis is not on mastering all the tools, but understanding their strengths and weaknesses, so the right tool can be chosen based on the situation.
Competitive Analysis: Strategic UX Spy Games - Lyle KantrovichUXPA International
A Competitive Analysis is a great way UX teams can benchmark, generate ideas, learn about users, and stretch their thinking about design and UX strategy. A UX-centric competitive analysis is very different than what you’ll find outlined in any business book. This presentation outlines an approach for conducting competitive analysis even if your company or product “has no competitors”. This session will show you what a competitive analysis is, why it’s useful, when to do one, how to do it, and what the deliverable should include. You’ll also learn how a competitive analysis can help reinvigorate your organization’s focus on UX.
For UX Professionals and people new to the UX Practice. Our February 2017 TC UX Meetup looked at a number of different UX Tools and Technologies, and gave an overview of pros and cons of use, plus looked at how to make informed choices about selecting one tool vs another.
Competitive User Experience Intelligence: A PrimerBeverly Freeman
Analyzing your competition can be quite informative and motivating. Brands compare themselves based on strategies, market share, and feature sets, but what about the user experience? This presentation discusses the unique characteristics of competitive analysis from a UX perspective, ways to think about “the competition” beyond the obvious, and methods for competitive analysis. As a bonus, it also includes frameworks for going beyond basic usability comparisons, and common pitfalls to avoid.
Do-it-yourself toolkit to audit the user experience of your products and services.
We know that UX is too important for every business to be ignored.
But we recognize that not all businesses have a dedicated team or person in-house to do this, or have the budget to hire consultants.
This DIY toolkit provides a step-by-step guide for anyone to do a simple experience audit.
Outranking Your Competition with UX Benchmark Studies | UserZoomUserZoom
Knowing how your competitors’ web and mobile sites are doing is a huge part of running a successful online business. However, gathering competitive intelligence around the quality of User Experience can be quite challenging.
Not anymore! Unmoderated remote UX testing solutions like UserZoom can help you easily benchmark Key Performance Indicators on competitors' websites against your own, all without ever having to set up complicated tracking. It’s as easy as knowing your competitors’ domain name or URL.
Discover:
-WHY and HOW to conduct competitive UX Benchmarking
-WHAT metrics & key performance indicators you can measure
-WHEN to conduct UX benchmark studies over time
-A sneak-peek into UserZoom’s newest UX Benchmarking solution: Xperience360
UserZoom hosted a webinar with UX strategy expert Paul Bryan. In the webinar, Paul covered 7 important elements for developing a successful UX strategy.
Slides for a talk on "What Students Want" given by Mark Ray and Andrew Savory at the IWMW 2001 event held at Queen's University Belfast on 25-27 June 2001.
See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#speaker-3
Attracting & Retaining Top Talent: Millennials In the WorkplaceMcKonly & Asbury, LLP
This webinar will be hosted by McKonly & Asbury Human Resources Director, Suzanne Sentman, and Human Resources Coordinator, Holly Kressler.
Millennials, the cohort of Americans born between 1980 and the mid-2000s, now surpass Baby Boomers as the largest living U.S. generation. In 2013, they represented one-third of the total U.S population and by 2020, they are expected to make up half of the workforce. How are employers responding to this employee population shift?
This webinar will explore the defining characteristics of the Millennial generation and how companies can utilize this information to successfully attract, recruit, and retain these employees. As employers create a culture that supports this generation’s need and desire for career growth and advancement, best practices will be examined in areas such as recruiting, onboarding, training, and performance management.
Beyond the school website, create a comprehensive web presence to reach international students was a presentation provided at the NAFSA Region XII conference in San Diego covering the topic of international student recruitment.
Mother Teresa Academy landing page emotion studyJeremiahF1
Study undertaken to determine the positive or negative emotional impact of a schools landing page. Institution is a outreach school which is supported through donations. A/B Test, 5 second test, Trust score and NPS were all tested and analyzed for final results.
For UX Professionals and people new to the UX Practice. Our February 2017 TC UX Meetup looked at a number of different UX Tools and Technologies, and gave an overview of pros and cons of use, plus looked at how to make informed choices about selecting one tool vs another.
Competitive User Experience Intelligence: A PrimerBeverly Freeman
Analyzing your competition can be quite informative and motivating. Brands compare themselves based on strategies, market share, and feature sets, but what about the user experience? This presentation discusses the unique characteristics of competitive analysis from a UX perspective, ways to think about “the competition” beyond the obvious, and methods for competitive analysis. As a bonus, it also includes frameworks for going beyond basic usability comparisons, and common pitfalls to avoid.
Do-it-yourself toolkit to audit the user experience of your products and services.
We know that UX is too important for every business to be ignored.
But we recognize that not all businesses have a dedicated team or person in-house to do this, or have the budget to hire consultants.
This DIY toolkit provides a step-by-step guide for anyone to do a simple experience audit.
Outranking Your Competition with UX Benchmark Studies | UserZoomUserZoom
Knowing how your competitors’ web and mobile sites are doing is a huge part of running a successful online business. However, gathering competitive intelligence around the quality of User Experience can be quite challenging.
Not anymore! Unmoderated remote UX testing solutions like UserZoom can help you easily benchmark Key Performance Indicators on competitors' websites against your own, all without ever having to set up complicated tracking. It’s as easy as knowing your competitors’ domain name or URL.
Discover:
-WHY and HOW to conduct competitive UX Benchmarking
-WHAT metrics & key performance indicators you can measure
-WHEN to conduct UX benchmark studies over time
-A sneak-peek into UserZoom’s newest UX Benchmarking solution: Xperience360
UserZoom hosted a webinar with UX strategy expert Paul Bryan. In the webinar, Paul covered 7 important elements for developing a successful UX strategy.
Slides for a talk on "What Students Want" given by Mark Ray and Andrew Savory at the IWMW 2001 event held at Queen's University Belfast on 25-27 June 2001.
See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#speaker-3
Attracting & Retaining Top Talent: Millennials In the WorkplaceMcKonly & Asbury, LLP
This webinar will be hosted by McKonly & Asbury Human Resources Director, Suzanne Sentman, and Human Resources Coordinator, Holly Kressler.
Millennials, the cohort of Americans born between 1980 and the mid-2000s, now surpass Baby Boomers as the largest living U.S. generation. In 2013, they represented one-third of the total U.S population and by 2020, they are expected to make up half of the workforce. How are employers responding to this employee population shift?
This webinar will explore the defining characteristics of the Millennial generation and how companies can utilize this information to successfully attract, recruit, and retain these employees. As employers create a culture that supports this generation’s need and desire for career growth and advancement, best practices will be examined in areas such as recruiting, onboarding, training, and performance management.
Beyond the school website, create a comprehensive web presence to reach international students was a presentation provided at the NAFSA Region XII conference in San Diego covering the topic of international student recruitment.
Mother Teresa Academy landing page emotion studyJeremiahF1
Study undertaken to determine the positive or negative emotional impact of a schools landing page. Institution is a outreach school which is supported through donations. A/B Test, 5 second test, Trust score and NPS were all tested and analyzed for final results.
Improving your online presence - National Association of Youth DramaRoseanne Smith
A half day seminar aimed at youth theatre leaders in Ireland. The goal of the seminar was to give the leaders concrete tasks that they could undertake to improve their theatre's online presence.
About FirstCry-We are Asia's Largest Online Portal for Baby and Kids Products. We have over 2 Lakh+ Baby and Kids items from 2 Thousand+ top International and Indian brands like Mattel, Ben10, Pigeon, Funskool, Hotwheels, Nuby, Farlin, Medela, Pampers, Disney, Barbie, Gerber, Fisher Price, Mee Mee and so on.
Our mission is to provide best of the products/brands at the lowest prices with great online shopping experience, free shipping and Prompt customer service. Our benchmark is to provide our customers with a physical stores shopping experience; online, without the hassles of driving around the town locating a shop and then a place to park the vehicle. Our sourcing team works with over 150 vendors internationally, nationally to source the best products/brands for you at the most affordable price.
About IIDE-The Indian Institute of Digital Education (IIDE) evolved from the need for digitally skilled resources in India. All businesses in India are transitioning to the Digital Space for effective business. This has led to a high rise in demand for digitally skilled resources.
The current Indian Education system ignores this demand and is unable to cater to the needs of new businesses. IIDE is catering to this industry requirement and creating future digital entrepreneurs. To create quality output, educational houses need to have world class mechanisms and IIDE has adopted just that.
Moving your business to the next level is both exciting and frightening. What are the steps you should take? What pitfalls should you avoid? When is the best time to scale up your business? What are your goals for scaling your business? What approaches work best? What technology can help you? Gena Lester and Chris Bell will join Cyndy McDonald to share different ideas and approaches to scaling your business, with resources and time to ask questions.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
5. Objectives
● To ensure user journey flows smoothly leading to conversion
● To reduce user distraction and content duplication
● To increase efficiency in website navigation
● To ensure a satisfying online experience for the user
6. Current state
Great Voice and Tone
Young Influential Exciting
Dynamic Smart Empathetic
Pertinent Visual Appeal Inspiring
8. Personas
• Nicole
• 25 years old
• A high school
teacher
About Nicole: Nicole is a private
school teacher and she is searching
for a camp for her students. The
purpose is to help students develop
social skills, grow more independence
and become more adventurous.
Goals:
• Expect that the trip will have a positive impact on her
students
• Need to ensure personal safety in the trip.
• Interested in overseas camp broadening the view of students
“When I talk to my students about global
citizenship, I want to show them the many
cool ways they can contribute to society
today and not wait till they become adults.”
9. Personas
• Ethan
• 21 years old
• A student from
U of T
About Ethan: Ethan is a global citizen and
is eager to go to Africa helping the local
people. His budget is limited, so he
wants to earn enough money before the
trip.
Goals:
• Expect to collect enough destination information to help him
make a decision.
• Need to ensure personal safety in the trip.
• Interested in doing something cool.
“I want to travel, see new places, make new
friends and learn about different cultures”
10. Personas
About Susan: Susan is a housewife. She
arranges a family trip every year and
wants to give her son a meaningful trip
this year.
• Susan
• 39 years old
• A 10 years old boy’s
mother
Goals:
• Expect that the trip will have a positive impact on her son.
• Need to ensure personal safety in the trip.
• Interested in volunteer work which will help another family
somewhere in the world.
“I want my son to know that true freedom
comes with responsibility”
11. Personas
• Rebecca
• 30 years old
• An HR of a multi-
national corporation
About Rebecca: Rebecca is looking for a
team-building trip for her company. The
purpose is to enhance cooperation and
improve reputation.
Goals:
• Expect to give colleagues special experiences
• Need to ensure personal safety in the trip
• Need to control the budget
• Interested in travel agency providing customized services.
“I have heard good stuff about the corporate
trips with MetoWe. I wonder if it’s going to fit
in my budget.”
13. Content Audit
Key Findings of Content Audit
• Fonts not consistent across different pages
• Misleading category, titles and links
• Same topics different titles
• Content not scannable
• Overly long pages
• Page layout not consistent across different pages
• Breadcrumbs are missing
• Unnecessary additional pages that make the website look crowded
28. Usability Issues
• Two key finding about usability test
Users easily lose their way on the website.
It’s hard for users to find information they need.
36. Next Steps
• Provide meaningful categories and titles
Once we know which content is required, we can define meaningful categories for it, and figure out which topics belong in
which category. Make sure the main category and the subcategory don’t have the same titles.
• Writing Guidelines
Create writing guidelines for all identified content types and annotated samples to serve as an illustrated guide. Content
should be written following the guide.
• Provide content based on your target audience needs
Do use narrative, based on your personas’ narrative to figure out what content needs to be shown on your website.
