The document describes VEL's ConSoleTM system, a turnkey solution for displaying critical real-time contact center information on large commercial displays. The ConSoleTM system includes a controller, real-time manager, commercial displays from 37-85 inches, and professional services for design, installation and support. It presents queue statistics, performance metrics, and customizable data feeds from any ACD platform in an easy-to-use and scalable package. The benefits are improved agent productivity, customer satisfaction, and a lower cost alternative to other display solutions.