1. connek.com.au
CONNEK IS A SPECIALIST TELECOMMUNICATIONS
AND INFORMATION TECHNOLOGY PROFESSIONAL
SERVICES COMPANY THAT PROVIDES FULL-TURNKEY
PROJECT SERVICES TO AUSTRALIA’S LEADING
CARRIERS, VENDORS AND SUBCONTRACTING
COMPANIES.
2. Connek is a specialist telecommunications & information technology
company that provides an array of professional services to a number
of large Australian and New Zealand companies. We call upon the skills
and experience of our hand selected teams on large scale national
telecommunications & information technology projects. Connek has
offices in both Melbourne and Sydney, and also has the capabilities to
operate on a national basis if required. Our diverse experience ensures
that we are able to ramp up quickly for any project where there is a
need for skilled resource at short notice.
From an operational perspective, Connek has established robust
systems and processes that can be adapted to a client’s needs in
order to optimise service delivery and efficiency. These strategies
have been built from the ground up by our Non-Executive Director,
Brent Barnes, who has extensive experience in Operations, Program
and Project Management, and as a Company Director. Brent’s strong
leadership experience ensures that Connek’s operations team run at
maximum efficiency with very little room for error. This also means that
our business model can be modified quickly and tailored specifically
to accommodate for multiple clients that may have varied delivery
KPI’s. Connek is a company that truly partners with clients in order to
achieve a common goal, we hold regular meetings with our clients and
will make the necessary operational changes throughout the duration
of the project to achieve this common goal.
Our business development and resource management strategy is
handled by the Managing Director, Matthew Huddle. Matt has 10 years
of experience within the telecommunications & information technology
resourcing industry, and has been a Company Director for 5 years now.
Throughout his career, Matt has built a resource pool that is second
to none and is capable of building skilled project teams with little
notice. Matt is well known within the telecommunications industry and
currently owns and hosts the largest NBN group on LinkedIn called
NBN Australia that now has over 12,500 members. Feel free to connect
to this group to be kept up to date with the latest information on the
NBN project.
about
3. OUR PROFESSIONAL SERVICES
APPROACH (IT/T)
Schedule & Meetings Management
Connek will establish and operate governance forums
and meetings to comply with the requirements of all
new engagements. They may in the form of regular
programmed meetings or other organised meetings
scheduled from time to time with members from the
board, stakeholders or senior management. These
meetings and the implementations of any actions arising
cover ongoing suitability, adequacy and effectiveness of
Connek’s niche services. For offshore meetings we use
conferencing facilities to communicate effectively. Due
to our open communication policy, Connek management
is readily available for ad-hoc meetings with offshore
teams.
Our deliverable management approach to client
engagement identifies the procedures used to coordinate
the review and approval of contractual deliverables. Our
process covers who participates in deliverable tracking
and the tools used to track the progress of the deliverable.
Including and not limited to our offshore deliverable
capability.
Internal Communications
Process deliverables are reviewed and approved
through various project staff, offshore teams, users and
stakeholders to ensure their needs will be met. Thus
when this process is invoked, the deliverable should be
complete and ready for sign off. Reviews of early drafts
are encouraged to ensure a smooth and timely final
review.
Resource Allocation
After examining end-to-end project scope, and gaining a
specific understanding of the customers’ requirements for
project deliverables, the SOW is drafted and proposed to
the customer. A comprehensive resource proposal is then
submitted to the perspective client. Resource allocation
is signed off prior to the commencement of the project.
For every new client engagement, Connek factors in a
10% resource overflow.
Resource Utilisation
Inefficiencies in resource and expense management
can be difficult to quantify, but their impact is critical
to business success. Hence Connek successfully
utilise resources to maximise cost efficiency without
jeopardising quality of our service. Connek’s Professional
Services provide a comprehensive resource scheduling
and allocation solution enabling us to effectively manage
individuals, teams, departments and projects with our
intuitive resource utilisation. We easily service resource
requests, identifying resourcing conflicts and analysing
daily, weekly and monthly utilisation levels.
Offshore Capability
Our clients can benefit financially from our cost effective
offshore resource solution. Projects can also be delivered
ahead of schedule with our 24hr resource availability.
CONNEK – PROJECT
METHODOLOGY (IT/T)
Planning
Our technical consultants carry out high-level planning
at the start of each project, and conduct continuous
assessment throughout project phase. We ensure that
we have the right people, resources, methodologies, and
supporting tools in place for each planning phase, so that
we can deliver the project on time, on budget, and to
appropriate quality standards.
Control
We know that it’s essential to control scope, cost, and
issues; and to manage time, risks, and benefits effectively.
Our managers create reports that contain the project
information we need to create an accurate picture of how
things are proceeding. We often use a Project Dashboard
to achieve this.
Team Management
Onshore & Offshore resources are managed directly from
our Sydney office. We have engage highly skilled Project
Management teams available that are industry specific to
each individual project, who then oversee the technical
and functional project resources across the board.
Communication
Connek understands that communication is a vital
component to ensure business continuity across team
members, the project board, the different stakeholders
within the business, and relevant third parties. Connek
holds regular teams meetings and submits daily/weekly/
month reports to prevent inadequate communication and
known frequent problem area for projects.
Design
After carefully going over project’s deliverables, Connek
assess the project strategy, business case, and project
initiation documentation before commencing design and
implementation. We then work with relevant stakeholders
to develop the designs of the main deliverables, and
implement the solution where possible.
Development and testing
Once our team has completed the planning & design
phase, the project team will then start to develop and
build the components of the project output.
Support and benefits realisation
We provide transitional support to the business and
decide whether any further action is required. Our project
teams will then monitor the performance of the output
and report back to the customer if there is any further
work needed.
Project close
Ourtechnicalconsultantscompleteclosingdocumentation
and prepare relevant manuals for the customer; we
then store all documentation safely ready for handover.
Connek carries out a Post-Implementation review on a
monthly, quarterly, annually basis, and schedules regular
phone calls to the customer for detailed feedback.
Management
4. Connek is a technology focused professional services
company, servicing THE AUSTRALIAN AND SE ASIAN REGION,
CUSTOMERS INCLUDE LARGE ENTERPRISE, TELCO AND SYSTEM
INTEGRATORS.
Our current clients include but are not limited to: Kordia Solutions, TPG, Thiess, Visionstream, CPS Global, Tech Mahindra,
Service Stream, and many more. We provide end-to-end IT services to our clients, and can ramp up at short demand.
Connek’s suite of IT Security & Networking services that we
provide to our clients
SECURITY CAPABILITY
• Checkpoint Security
• Juniper Security
• Cyber Security
• Cisco Security
• Application Security
• Cloud Security
• Database Security
• Host Security
• Mobility Security
• Penetration Security
• Red Teaming
• SAP Security Assessments
• Social Engineer Services
• Telecom Security
• Threat & Vulnerability Management
• Virtualisation Security
• Wireless Security
• Ethical Hacking
• Norton skills
• DELL Security
NETWORKING CAPABILITY
• Data Links, Routers, Switches, Firewalls,
WAN acceleration devices
• Installation, Upgrade and Configuration
of Cisco network devices
• Solid experience with MPLS networks,
ADSL/BDSL. EFM Services etc
• Routing Protocols including BGP,
OSPF, IGRP, EIGRP etc
• Network Management Platforms
• Proven VPN knowledge, setup and troubleshooting
• Cisco UCS
• Nexus Switches
• SAN Fabric setup and Configuration
• Riverbed or other WAN acceleration devices
• Administration of F5 LTM & GTM
Hardware, iRules, ASM
• IPS/IDS module and VPN links
• Trouble-shooting skill on VPN
links is needed in this role
• Cisco Call Manager and Unified
communications (Video/Voice)
• Cisco Webex/CMR
• PaloAlto firewall
• Aruba Wireless
• Microwave Transmission optimisation & planning
CERTIFICATIONS
• CCIE
• CCDA
• CCNA – Routing and Switching
• CCNA – Security
• CCNA – Voice
• CCNA – Wireless
• CCNP – ROUTE
• CCNP – SWITCH
• CCNP – TSHOOT
• CCSA
• CCSE
• JNCDS-DC
• JNCIA-AC
• JNCIA-WX
• JNCIA-SSL
• JNCIS-FWV
• JNCIA-IDP
• JNCIS-SSL
• JNCIA-SSL
• Network Engineers (Cisco/Juniper etc.)
• Security Engineers (Check Point/Juniper etc.)
• OSS/BSS Engineers (Netcool/InfoVista/HP etc.)
• Security Consultants
• Wintel Engineers
• Storage Engineers
• Security Cleared professionals (NV1 & NV2)
• Project Managers
• Business Analysts
• Testers
• Infrastructure Professionals
• Microsoft Engineers (Windows Servers/SharePoint etc)
• RDBMS Engineers – Applications and DBA’s
(Oracle/SQL Server/PostgreSQL)
• Systems Administrators/Engineers (Solaris/
AIX/HP-UX/Linux/Windows etc)
• Application Developers (dot net/Java/C++ etc)
• DevOps Engineers
IT Security
Connek provides TECHNOLOGY PEOPLE in the following functions on a T&M basis:
• Network Consulting (Plan, Design, Build, Maintain)
• Network Security Consulting (Plan, Design, Build, Maintain)
• Security Consulting (Audit, GRC)
• Infrastructure Services
• Technology Systems (design, creation, testing and integration)
Connek provides TECHNOLOGY PROJECT services related to:
5. Professional Services for infrastructure address the need for highly skilled technical
support in the delivery of telecommunication and enterprise system services.
1. Audit and Evaluation Services
Infrastructure Services can provide audit and evaluation services to our clients to make informed
decisions on all aspects of their technology infrastructure.
2. Design and Implementation Services
Clients can leverage the Connek Infrastructure Services team’s skills and experience offered through
our professional design and implementation services. Designs provided by the infrastructure services
team leverage enterprise proven technologies delivered in standard, efficient and sustainable solutions
directly applicable to educational needs.
Infrastructure Services offer design and
implementation services in the following areas
Local Area Network (LAN) Web Content Filtering
Wireless LAN (WLAN) Cloud and Remote Access
Wide Area Network (WAN) End Point Protection
Router / Switch selection and configuration Co-located Systems and Hosting
Data Center File Storage
Server Virtualisation Printing
Server and Network Services Backup and Disaster recovery
Identity and Access Management
Connek provides hosting services for enterprise
systems. Managed hosting includes management of
all aspects of the system:
• Server virtualization using VMWare Sphere
• Managed hosting - Highly redundant and secure hosting
platform using virtual and physical servers
• Co-located hosting – Reliable environment using virtual
co-located hosting
• Private Cloud services using secure portal technologies
• Enterprise-class data storage area network (SAN) for
co-located and managed servers
• Data backup and retention
Are you an experienced?
• Wintel Engineer
• Storage Engineer
• Project Managers
• Business Analyst
• Tester
• Microsoft Engineers
• RDBMS Engineers -
Applications and DBA
• Systems Administrators/Engineer
• Application Developers
Connek is always on the lookout for highly skilled
technical expertise in the following areas:
Infrastructure
6. CONNEK IS OFTEN ENGAGED BY GOVERNMENT AGENCIES
AND CONSULTANCIES WISHING TO UTILISE THE SERVICES
OF EXPERIENCE TECHNICAL RESOURCE THAT HOLD VALID
AUSTRALIAN SECURITY CLEARANCE FROM BASELINE THROUGH
TO TOP SECRET OR POSITIVE VETTING. THROUGHOUT THE YEARS
WE HAVE BUILT UP AN EXTENSIVE RESOURCE POOL OF SECURITY
CLEARED PERSONAL WHO CAN BE ENGAGED ‘ON DEMAND’ BY
OUR CLIENTS FOR SHORT TO LONG TERM PROJECT WORK.
Connek’s Security Cleared team consists of:
• Project & Program Managers
• Commercial & Contracts Managers
• Solutions Architects
• Security and Networks Professionals
• Systems Administrators & Analysts
• Senior Programmers & Developers
• Infrastructure Professionals
• Human Resource & Procurement Managers
• Cloud & Storage Professionals
What is Security Clearance:
A security clearance is a status granted to individuals allowing them
access to classified information and resources after completion of
a series of thorough background checks.
• These checks are undertaken to ensure that people
entrusted with security classified information/resources:
• are eligible to have access
• have had their identity established
• are suitable to have access, and
• are willing to comply with the standards that
safeguard those resources against misuse.
Security clearances are only required for individuals who, as part of
their work for the Australian Government, need to access classified
information/resources.
Types of Security Cleared resources that Connek provides:
• Baseline Vetting: permits access to classified
information/resources up to and including PROTECTED.
• Negative Vetting Level 1: permits access to classified
information/resources up to and including SECRET.
• Negative Vetting Level 2: permits access to classified
information/resources up to and including TOP SECRET.
• Positive Vetting: permits access to resources at all classification
levels, including certain types of caveated and
code word information.
S e c u r i t y C l e a re d
7. CONNEK PROVIDES A RANGE OF
TELECOMMUNICATIONS ENGINEERING, PLANNING,
DESIGN AND PROJECT MANAGEMENT SERVICES
ACROSS BOTH WIRELESS AND FIXED LINE
TELECOMMUNICATIONS NETWORKS AROUND
AUSTRALIA AND NEW ZEALAND.
WIRELESS SERVICES
• Microwave Planning
• Radio Planning Design
• In-building Network Design
Turnkey Services
• Network Architecture Design
• Internal & external plant rigging
• Installation of equipment
• Site Acquisition
• Testing & commissioning
• RF Drive testing
• Site survey, audits & recommendations
• Antenna & external structure manufacture
& installation equipment and feeder
installation, testing, commissioning
• AC/DC power provisioning
• Civil works including foundations, shelter
installation and structure erection
• Material management, storage
and warehousing
• System integration
• Passive intermodulation (PIM) testing,
recommendations and rectification
• Network maintenance & support services
FIBRE AND FIXED LINE SERVICES
• Project management
• Asbestos removal
• Installation of fibre to SDU’s and MDU’s
• Faults and maintenance
• Site acquisition
• Fibre splicing and jointing
• Scoping and surveying
• Customer installations
• Fibre & copper design,
internal and external
• Rodding and roping
• Minor civils, pipe blockages,
Digging new lead-in’s
• Pit reinstatement
• Bolt drops
• Build drops
• Cable hauling
• Ribbon cable splicing
• AutoCad & SpatialNet design
• Network testing and optimisation
We are the known specialists in the field of design, deployment and integration services for high
end telecommunications networks. We provide engineering and planning services, through to
equipment supply, installation, commissioning, integration and professional services to well
known Carriers, Vendors and major Tier 1 Subcontractors.
Connek has recently been approached and engaged by several large companies working on
NBN and Telstra networks, and has become a trusted partner for professional services across
the Australian telecommunications sector.
F i xe d - L i n e