Connect 2012 socail crm session

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Erik Vos presented on connecting social media, mobile technology, and cloud-based CRM systems. He discussed integrating SugarCRM with LinkedIn and developing mobile apps. Vos also covered IBM's SmartCloud Engage product for sharing documents and hosting web meetings between organizations and their contacts. The presentation provided an overview of combining social, mobile, and cloud-based features in a CRM system.

Two Clouds One Solution Erik Vos – founder RealConnectons

Agenda 02/14/12 Social Media Mobile Cloud CRM

Today 02/14/12 ©2011 SugarCRM Inc. All rights reserved.

What do we realy want? 02/14/12 Only do everthing once ! If someone else did it already => use it !

SugarCRM person 02/14/12 ©2011 SugarCRM Inc. All rights reserved.

The presentation was from a fringe event at Evolve 2014: the annual event for the voluntary sector in London on Monday 16 June 2014. Danny Golding (Director, Work Out Loud) discussed how businesses are revolutionising the way they work by making use of collaborative software tools to help employees working together more effectively. Find out more about the Evolve Conference from NCVO: http://www.ncvo.org.uk/training-and-events/evolve-conference

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