Conference report - Inclusion Of Divyangjan Into The Mainstream Workforce

ADDRESS – NABET INDIA PLOT 177 SECTOR 8 IMT MANESAR HARYANA 122050 Page 1
TEL -- 0124 4869792 WEB -- www.nabetindia.org EMail - nabetmanesar@hotmail.com
NATIONAL ASSOCIATION FOR THE BLIND EMPLOYMENT & TRAINING -
MANESAR
PROGRAMME REPORT ON - LIGHT THE
SPARK - 2ND ANNUAL CONFERENCE
ON EMPLOYMENT OF PERSONS WITH
DISABILITIES AND AMMENDED
COMPANIES ACT 2019 ON CSR
PROGRAMME SPONSORS
1. NSDC India -- National Skill Development Corporation
2. NHPC Limited (erstwhile National Hydroelectric Power Corporation)
3. Indian Oil Corporation Ltd.
4. REC Limited (formerly Rural Electrification Corporation Limited)
5. Power Grid Corporation of India Limited (POWERGRID)

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PROGRAMME SPEAKERS
1. Shri Pankaj Dubey -- MD Polaris India
2. Shri Jaikant Singh -- Head of Strategy and Programme Development NSDC
India
3. Shri Kishore B Surwade -- DDG Department of Empowerment of Persons
With Disabilities Ministry of Social Justice and Empowerment
4. Shri R.K Narra - President DICCI South India
5. Shri Praveen Karn -- CSR Head Spark Minda
6. Shri Ramesh Sahijwani - Vice President CSR Iffco Tokio General Insurance
Co Ltd.
7. Shri Ashutosh Mayank -- Partner at Lumis Partners.
8. Ms. Jaahanvi Khurana - AVP Outreach HR Association India
9. Shri Tarun Parihar -- Manager Corporate Matters and Projects SCPWD
10. Shri Adil Firoze - Former General Manager CSR EIL India
11. Shri Maneesh Mishra - Lead Sankalp Ministry of Skill Development &
Entrepreneurship
12. Dr. KK Upadhaya - Former Head CSR FICCI
13. Mr. Malikarjun - CEO of Indian Diyangjan Entrepreneurs Association
14. Shri Naval Goel - CEO of PolicyX.com
15. Dr. Brahma Deep Sindhu - Chief Medical Officer MCG Gurgaon
16. Dr Apurva Jha - Fortis Memorial Research Institute
17. Mrs. Puja Mehra - Head Customer Service Vodafone Idea Ltd.
18. Mrs Akanksha Awasthi - Senior Manager Channel Development Mahindra
Swaraj Division
19. Shri Charanjit Singh - Jt Secretary Skills of MoRD DDUGKY
20. Smt. Lata Krishnamurthy -- Supreme Court Lawyer & Head Ram Jethmalani
Foundation
21. Shri Ashok Sangwan - Commissioner Gurugram
22. Smt. Ambika Patyal -- Jt. Director Haryana Skill Development Mission
23. Shri A.K Dahiya -- State Director Delhi KVIC
24. Shri S Mishra - Secretary General Nabet India
25. Mrs Usha Mishra - Managing Trustee Nabet India
26. Mrs Nidhi Kumar -- Programme Host (Celebrity show host DD National)

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The second annual conference on the theme - EMPLOYMENT OF PERSONS WITH DISABILITIES AND
AMMENDED COMPANIES ACT 2019 ON CSR " named LIGHT THE SPARK was held on 14th November
2019 at The Hotel Country Inn and Suites Gurgaon Sector 29, and was organized by NABET INDIA the
National Association For The Blinds Employment & Training Manesar.
The focus of the conference was on identifying and exploring ways to provide more employment
opportunities for persons with disabilities (PWDs) and to highlight the steps and achievements of
government and private sector in this regard. The forum also deliberated on hiring PWDs and the
benefit it gave to the organization to invest in this available human resource.
Brain storming sessions by the elite panelists and industry participants from all the major private and
government sectors found ways and methods of having a composite workforce with adequate
representation from this section of e people. The ongoing programmes of skill development for such
PWDs youth has given rise to a new set of human capital which needs to be absorbed into the industry
and success stories of their inclusion brought hope to the other deserving candidates.
With the advent of the New Companies Act 2019, CSR has found a new meaning in Indian context. CSR
intervention in the field of PWDs empowerment has emerged as the forerunner for various leading
companies . The main premise of the conference was to build on new avenues for CSR to work towards
maximum utilization of resources such as technology and business know-how in order to build a better
educated and skilled and an inclusive society /nation

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The Essence Of The Discussions
GLIMPSES OF THE EVENTS -- SPEAKER AND ELITE PANELLISTS

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Session 1 -- Welcome Address and Setting The Dialogue of The Conference
1. Shri Pankaj Dubey -- MD Polaris India
Key Points Highlighted
a) Polaris India is a responsible corporate and has taken the responsibility of providing its all terrain
vehicles free of costs to rescue people hit by flash flood in Uttrakhand.
b) Polaris vehicles are made disabled friendly and they have invited divyangjan for their various vehicle
launch.
c) Priority areas is educating the girl child and improving female literacy in the region. Polaris as a
company recognizes the disabled as specially abled and has been supportive of organizations like
NABET which promote inclusion of such talent into the mainstream. Industry workforce .
2. Shri Jaikant Singh -- Head of Strategy and Programme Development
NSDC India
a) NSDC has a target of making 500 disabled people as entrepreneurs and to create 1 lac employment
for this segment of the society.
b) The current generation of divyangjan are in the best phase as the economic growth of the country
will usher in new opportunities and growth to this segment of the society.
C) Emphasized the need of addressing divyangjan as specially abled and create a sense of equality and
equal opportunity to such potential candidates.
d) The specially abled resources should be promoted to decision making roles within the private and
government sector. This will help in breaking the barriers and societal restrictions on such resources.
e) Including the specially abled into the workforce will help increase organizations productivity and
increase the country's GDP.
3. Shri Kishore B. Surwade - DDG Department of Empowerment of
Persons With Disabilities Ministry of Social Justice and Empowerment
a) Companies Act 2019 provides benefits for companies to hire specially abled people and also passes
the benefits to such candidates who find employment in such establishments.
b) Government is mulling over the aspect of increasing the reserved seats for such PWD candidates to
5% from the current 4 % .
c) Corporates who are in violation of the CSR Act or on the provisions of the companies act 2019 will be
monetary penalized for their violations.
d) Companies should ensure accessible workplaces for PWD candidates and give special facilities to
include such resources into their workforce.

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Session 2 -- How Corporates Can Work With NGOs towards Outsourcing As A
Growth Model For The Future
PANELLISTS --
1. Shri Jaikant Singh -- Session Head -- Head of Strategy and Programme Development NSDC
India
2. Shri R.K Narra -- President DICCI South India
3. Shri Praveen Karn - CSR Head Spark Minda
4. Shri Ramesh Sahijwani - Vice President CSR Iffco Tokio General Insurance Co ltd.
5. Ms. Jaahnvi Khurana - AVP Outreach HR Association India
6. Mr. Ashutosh Mayank - Lumis Partner
Shri R.K Narra -- President DICCI South India
a) NGOs have the passion to support the needy and the corporates need to identify such NGOs and
partner with them to impact the society.
b) Highlights the importance of Corporates of their Social Responsibility through Corporate Social Status
c) DICCI as an organization has been working for promotion of SC/ST candidates and eradicating social
stigma of life.
d) Case in point of DICCI and Delhi Jal Board - around 200 manual scavengers were uplifted from their

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current status of scavengers to swachh entrepreneurs and given the social equality status through their
efforts.
Shri Praveen Karn - CSR Head Spark Minda
a) Spark Minda group has been at the forefront of disability inclusion at the workplace.
b) Spark Minda works on the aspects of assisting divyangjan in getting disability certificates so that they
can avail the government benefits.
c) Inclusion of Automation in the workplace can be a key aspect in including divyangjan into the
workforce.
d) Spark Minda group regularly hires divyangjan through the Apprenticeship Act and promotes disabled
inclusion at their workplace.
Mr. Ashutosh Mayank - Lumis Partner
a) Focus is on women career enhancement programmes and works for inclusion of women into the
workforce. Special attention is given to divyangjan women.
b) Assisting women to rejoin the corporate ladder post maternity break and also aid and assist women
to work from home.
c) Working on the aspect of Gig Economy and helping divyangjan on employment from their base
location.
Ms. Jaahnvi Khurance - AVP Outreach HR Association India
a) Analytics, Key data and pointers are required for better decision making and targeting the needy
through fast track decisions.
b) To target the millennial generation the CSR programmes need to see on how to make their approach
and ideas more aspirational and inspirational for them.
c) Key to any programme implementation is by studying the best practice and success stories of other
programmes and include them into the programme strategy.
Mr. Ramesh Sahijwani - Vice President CSR Iffco Tokio General Insurance Co
Ltd.
Key Points Highlighted.
a) Inclusion of the specially abled in their own call centres through special training programmes.
b) As decision making for any CSR programme is through the Board of Directors there is often a delay in
committing oneself to a project.
c) Iffco Tokio General Insurance is committed to disabled employment and empowerment and will take
all the necessary steps to include such talent into their workforce.

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Panel Session 3 -- New Areas Of Partnership - Creating Micro Enterprises
and Divyangjan Entrepreneurs
Panelist
1. Shri Mallikarjun -- CEO Indian Divyangjan Entrepreneurs Association
2. Shri Adil Feroze - Former General Manager CSR EIL India
3. Shri Tarun Parihar -- Manager Corporate Matters and Projects SCPWD
4. Shri Maneesh Mishra -- Lead Sankalp Ministry of Skill Development and Entrepreneurship
5. Dr. KK Upadhyay -- Former Head CSR FICCI
6. Shri Naval Goel - CEO PolicyX.com
KEY HIGHLIGHTS OF THE PANEL DISCUSSIONS
1. Dr. KK Upadhyay -- PWDs generally aspire for a secure government jobs without realizing that their
USP is loyalty and honesty which are key ingredient for any entrepreneur. Emphasized on the need of
creating an eco system for the betterment of the society by upskilling such talent and giving them micro
enterprises to run. Such an effort will benefit the society at large.
2. Shri Adil Feroze -- Highlighted the importance of enterprise management and financial development
of the PWDs before asking them to step into the entrepreneurial world. CSR can focus on developing
such skill set in a PWD resource before asking them to set up an enterprises. Key to implementation is
in investing in the right idea at the right market.
3. Mr. Mallikarjun -- Mindset change of the society is required before any collaborative activity for the
PWD community is done. key learning from the western world needs to be implemented in the Indian
context. Potential Divyangjan need to be identified and through skill development make such individuals
stand out from the rest. Society mindset and action of discrimination makes it tougher for a divyangjan
to come into the mainstream. identify an opportunity and let the PWD resource achieve it through his
own skills.

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4. Shri Tarun Parihar -- Efforts of the skill council (SCPWD) has been to create more micro
entrepreneurs as the PWDs have aspirations and their own desires to be streamlined into the
mainstream. A key aspect that need to be put in place in creation of entrepreneur is to provide skill
development to such beneficiaries and the council is committed to realize the dreams of the PWDs.
Disability sensitization of potential employers is also a key focus area of the council.
5. Shri Maneesh Mishra -- There has been considerable efforts by Corporates through their CSR
funding for skill training of the PWDs and now there is a need for funding for setting up small businesses
for such PWD resources. Collaboration with the district committees is important to achieve grass root
level impact. Another way of ensuring effective programme implementation is through running
fellowship programmes with management or tech schools. Their students can assist on the ground
implementation. Assistance can also be sought from such management schools in developing BPlan for
implementing the business successfully. Focus has to be enhancing the capacity of the beneficiary.
6. Shri Naval Goel -- The start up community of India has been at the helm of identifying
implementable solutions for some complex social problems. There is a growing need of content writers
in the dot com industry and this one area of expertise which lies untapped. Such jobs can be done from
their base location and requires little technical acumen but loads of indigenous skills to write content.
CSR Activities needs to be presented as CSR opportunities .

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Technical Presentation
Session 4 -- Countering Mental Illness Especially Amongst Persons With
Disability
Key Speakers --
1) . Dr. Brahm Deep Sindhu -- Chief Medical Officer Gurugram.
2) Dr Apurva Jha -- Fortis Memorial Research Institute
Dr. Brahm Deep Sindhu --
To remove such stigma there has to be education of masses and to begin with we need to sensitize
school children or college children across India about disability not being any sort of bias or
discrimination but needs compassion to include such people into their daily lifestyle.
A sense of despondence stems in disabled candidates as they fear lack of suitable job opportunities for
them. This needs creative solutions like options of work from home or 3 day workplace reporting
routines which can aid and assist such candidates.
Dr Apurva Jha
for their safety and well being. Counselling sessions of middle management is required to eliminate such stigma.
Persons With Disability have generally
experienced social stigma and it has given rise to a
general sense of feeling of discrimination.
Disability has also given rise to depression and
there is a change of attitude of such persons
which is a result of the societal classification of
such persons. There is also a sense of
discrimination in the salaries and work
expectations of such candidates. This gives rise to
a sense of mental turpitude and sense of being
lost.
There is a need to address the aspect of silent bullying
of disabled co workers because of their disability. Such
acts are not visible because its done behind closed
doors or in an surreptitious manner. Senior
management needs to ensure equality and fairness in
their organizations and bonding sessions needs to be
regularly organized.
Disabled resources generally perceive themselves as
second grade employees as the management fears

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Session 5 -- Industry NGO Partnerships : Key Issues , Challenges and Innovative Solutions
Session Speakers
1. Mrs. Puja Mehra - Head Customer Service Vodafone Idea Ltd.
2. Mrs Akanksha Awasthi - Senior Manager Channel Development Mahindra Swaraj Division
3. Shri Charanjit Singh - Jt Secretary Skills of MoRD DDUGKY
4. Smt. Lata Krishnamurthy -- Supreme Court Lawyer & Head Ram Jethmalani Foundation
5. Shri Ashok Sangwan - Commissioner Gurugram ( Session Chair & Head of The Session)
6. Smt. Ambika Patyal -- Jt. Director Haryana Skill Development Mission
7. Shri A.K Dahiya -- State Director Delhi KVIC
Key Highlights Of The Session
1. Smt Lata Krishnamurthy :: CSR as subject was introduced in the year 2014 with a clear
mandate to improve the lives of the people and community at large. One needs to engage
empathetically with specially abled people and not with a sense of sympathy. Sympathetic approach can
only be a superficial remedy to a complex societal problem. Corporates and individuals need to respect
and give dignity to such people and only when we address such challenges through a composite plan of
action by giving rightful opportunity of work and life culture only then we can solve the issue.

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2. Mrs. Puja Mehra
3. Smt Ambika Patyal
Smt Ambika Patyal being Felicitated By Commissioner Gurugram
There should be general focus on the industry and the private sector and the social sector to work
together for any successful programme and if it needs to be implemented on the ground then such an
arrangement is required.
Highlighted the achievement of
VodafoneIdea Ltd. partnership with Nabet
India in upskilling PWDs youth in order to
perform call centre jobs with
professionalism and sincere commitment.
Transfer of skills to the PWDs has given
rise to a set of human resource which are
high performing assets to the organization.
She highlighted that Change is welcomed
in any organization but it can only be
successful if there is no compromize in the
standard of delivery or without affecting
the organizational service delivery and
work ethics. Vodafone’s partnership with
NABET is purely professional not CSR.
Change towards the community or society
begins by conditioning young minds and for
such beginning has been seen in the Govt run
schools of Haryana.
For any programme implementation it is
imperative that there be a co existence with
the local government for a successful project
implementation.
Working with the government requires
adherence to a strict documentation rule but in
the long run it is this documentation effort that
can shape policy formation and impact.

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Shri Charanjit Singh
and all the assistance by the ministry will be given to the NGOs or Corporates who through their CSR
activities can assist in creating more employment for such youth. The ministry works at rural level and
there is a special focus on inclusion of SC/ ST Candidates in the training and placement efforts.
Mrs Akanksha Awasthi
The Ministry of Rural Development, a
branch of the Government of India, has
implemented skill training to more than 1
Lac youths. The number of PWD youth
trained is around 15,000 + but the
number of PWD employed is around
1922. This large gap between youth
trained and youth employed is a cause of
concern for any ministry. The ministry
aims at achieving 70 % placement.
For any corporate to include PWDs into their workforce
there needs to be a strong sense of believing in the abilities
possessed by such candidates. Mahindra group is been
known to take challenges and work on alternate thinking.
Such a demonstration is given by the partnership with Nabet
India in outsourcing the 1800- toll free to them which is
managed exclusively by PWDs youth. The effort gone into the
training of such candidates has seen an increase in our
Customer Satisfaction Index Scores. Trust and faith in their
abilities is the cornerstone of our partnership. This faith is
intact. Biasnes should be removed and everyone needs to be
treated equally.Whenever there is a new challenge there are
associate risks and when these challenge get addressed then
the true essence of the work is realized. Mahindra and
Mahindra Group takes PWD employment as an identified
area of corporate HR strategy

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Shri Ashok Sangwan - Commissioner Gurugram
Policies made by the government are always
intended to benefit the masses. Gurugram
administration pays special attention to the
divyangjan population of the region and is
committed to their well being and
empowerment. There is also a need to identify
the potential exhibited by the informal sector
and mainstreaming them is a priority area.
The administration is committed to work for
the welfare and benefit of the community and
also to make sure that the benefits of the
policies of the state and central government
reaches everyone. The good work of NABET
strengthens my belief

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CLOSING SESSION – VOTE OF THANKS AND VALEDICTORY SPEECH
.
S Mishra -- Secretary General
Nabet India
Nabet India came into being to address the
challenges of arguably the most underserved
section of the society. The blind in particular
are deprived of benefits of our economic
progress and social turnaround NABET
believes that economic empowerment is the
best way to make lasting and effective
changes in their lives. Education and matching
skills mapped with actual job market needs is
the key. We train our handicapped resources
on IT/ITES skills and identify corporate who
need such resources. We have now diversified
to arts and crafts which caters to those who
have better skilled in art /craft, We provide
training and provide market access to our
trainees. Over the years we have trained over
1800 such handicapped people
Usha Mishra Managing Trustee
Nabet India
Thanked the sponsors, work outsourcing
partnering companies and supporters
/volunteers for their tireless support. She
emphasized the need of social - corporate
and civil cooperation to make our mission
successful. She stated that with NABET’s
effort hundreds of people have found
regular jobs and their employment This has
brought about an attitudinal and mindset
change in our society. The ability of
Divyangjan to perform and be useful to the
employer is the best way ahead. This
initiative needs to be made more
encompassing to enable us provide
livelihood to the most disadvantaged section
of our society.

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Sr Nos Participating Organisations
1 Adobe Softwares - Noida
2 Max Life Insurance Gurugram
3 Richa Global Exports Gurugram
4 Spark Minda Foundation
5 Krishna Maruti Group
6 IPH New Delhi
7 Ministry of Rural Development GoI
8 Ministry of Social Justice and Empowerment GoI
9 Matrix Clothing Pvt Ltd.
10 Saubhagya Foundation
11 Uchaan Foundation
12 Honda Motors
13 Hero Motocorp Ltd.
14 Honda 2 Wheelers
15 AppleTree Building Maintenance
16 Marks and Spencer Group
17 Brand Vedas Digital Marketing
18 Khadi Village Industries Commission
19 Lal Bahadur Shastri Institute of Management
20 Futurebrands Ltd
21 Believe India
22 Shri Balwant Rai Mehta Memorial School New Delhi
23 Sabic Group Gurugram
24 Avery Dennison Ltd.
25 Rhiti Exports
26 District Red Cross Gurugram

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