1. Solving The Computer
Tutor shortage
Prepared For Dr.Gail O Lancaster
Prepared by John M McSwain
Computer Tutor

2. Overview
● The Current Computer Tutors cannot meet the needs of the older
students
● Lacked volunteer assistance in the learning center
● Limited Budget
Current Situation

3. The Learning Center at The SPC Gibbs Campus needs to improved in the following areas
● Recruit Volunteers to aid and assist older students in computers
● Use Self-Help Sheets to assessed on improving the quality of learning for older students
● Interview older students for their input on improving the learning center
The Opportunity

4. Here are some key success factors for The Learning Resource Center
● Use surveys to assessed the needs and wants of older students for better relations and
improvements for the learning resource center
● Use Volunteer tutors to teach older students in a classroom like setting for training on how use
ANGEL, MYSPC, and student email within MYSPC
● Use progress reports to check on older students progress on their computer training
Key Success Factors

5. Here are my Alternatives in helping the older students to adjust to the learning center
● Offered Custom made mouses and computers for older students
● One on one tutoring a private session with volunteers
● Use volunteer tutors in a class setting to teach older students the basics on computers
● Use Self help sheets or a poll to assess the wants and needs of older students and what are
there concerns
Analysis of Alternatives (AOA)

6. Benefits and Risks of Using
Volunteer Tutors
The benefits of using volunteer
tutors
● Good on tight budgets
● More rewarding
● Personal Growth and Bond with
the older students
The risks of using volunteer tutors
● Time Commitment
● Frustration
● Time Consuming

7. Here are my recommendations to Dr. Lancaster and Senior Management
● Offered custom made mouses and computers for the older students
● Do background checks on new volunteer tutors
● Offered progress reports and self help sheets for older students
● Mandatory Training course for current student computer tutors and
volunteers to understand the wants and needs of older students
Final Recommendations