The document is a comprehensive exam study guide outlining the content and structure of exams for Master's programs in Human Resource Management, Organizational Management, and Business Administration. It details exam topics, including business ethics, organizational behavior, legal environment, and human resource management, along with sample questions for each area. The guide emphasizes the importance of preparation based on coursework and provides FAQs regarding exam administration and purchasing procedures.

1. Comprehensive Exam
Study Guide
May 2021
Page 2 of 23
Table of Contents
Comprehensive Exam Design
...............................................................................................
......................................... 4
Comprehensive Exam Topics for Master of Human Resource
Management ................................................................ 5
Business Ethics
...............................................................................................
............................................................ 5
Business Integration and Strategic Management
...............................................................................................
........ 5
Management Sub-Topic: Human Resource Management

2. ......................................................................................... 5
Management Sub-Topic: Organizational Behavior
...............................................................................................
...... 5
Advanced Human Resource Management I
...............................................................................................
................ 6
Advanced Human Resource Management II
...............................................................................................
............... 6
Advanced Human Resource Management III
...............................................................................................
.............. 6
Advanced Human Resource Management IV
...............................................................................................
............. 7
Advanced Human Resource Management V
...............................................................................................
.............. 7
Sample Questions -MHRM
...............................................................................................
.............................................. 8
Comprehensive Exam Topics for Master of Arts in
Organizational
Management........................................................ 10
Management Sub-Topic: Human Resource Management
....................................................................................... 10
Management Sub-Topic: Organizational Behavior
...............................................................................................
.... 10
Legal Environment of Business
...............................................................................................
................................. 10
Business Ethics

3. ...............................................................................................
.......................................................... 10
Global Dimensions of Business
...............................................................................................
................................. 11
Business Leadership
...............................................................................................
................................................. 11
Business Integration and Strategic Management
...............................................................................................
...... 11
Sample Questions -MAOM
...............................................................................................
........................................... 12
Comprehensive Exam Topics for Master of Business
Administration
.......................................................................... 14
Marketing
...............................................................................................
................................................................... 14
Business Finance
...............................................................................................
...................................................... 14
Accounting
...............................................................................................
................................................................ 14
Management Sub-Topic: Human Resource Management
....................................................................................... 15
Management Sub-Topic: Organizational Behavior
...............................................................................................
.... 15
Legal Environment of Business
...............................................................................................
................................. 15

4. Economics Subtopic: Macroeconomics
...............................................................................................
..................... 15
Economics Subtopic: Microeconomics
...............................................................................................
...................... 15
Business Ethics
...............................................................................................
.......................................................... 16
Global Dimensions of Business
...............................................................................................
................................. 16
Information Management Systems
...............................................................................................
............................ 16
Quantitative Techniques and Statistics
...............................................................................................
...................... 16
Business Leadership
...............................................................................................
.................................................. 17
Business Integration and Strategic Management
...............................................................................................
...... 17
Sample Questions -MBA
...............................................................................................
............................................... 18
Frequently Asked Questions (FAQs)
...............................................................................................
............................. 21
Q: Why is this exam required?
...............................................................................................
................................... 21
Q: How should I prepare for the exam?

5. ...............................................................................................
..................... 21
Q: Does this exam affect my final course grade?
...............................................................................................
...... 21
Q: How many questions are on the exam?
...............................................................................................
................ 21
Q: How much time do I have to take the exam?
...............................................................................................
........ 21
Q: How much time is allowed to answer each question?
......................................................................................... 21
Page 3 of 23
Q: Can I “back track” or skip questions during the exam?
........................................................................................ 21
Q: How do I purchase and access the exam?
...............................................................................................
........... 21
Q: Who do I contact if I purchased the wrong exam?
............................................................................................. ..
22
Q: What if I have purchased the exam with a different e-mail
than in my Student Profile? ...................................... 22
Q: What do I do if the exam did not start? Trouble Shooting
Tips ............................................................................ 22
Q: Can I take breaks during the exam?
...............................................................................................
..................... 22
Q: Who do I contact if my exam grade didn’t post?
...............................................................................................

6. ... 22
Exam Validity and Reliability
...............................................................................................
......................................... 23

7. Page 4 of 23
Common Professional Component (CPC) Comprehensive Exam
The Master of Human Resource Management, Master of
Business Administration and Master of
Organizational Management degree programs use the Peregrine
Business Administration Common
Professional Component (CPC) comprehensive exam which
includes program specific topics. The exam
includes topics covered throughout the degree program, which
are aligned to the topics required for
accreditation. Preparation for this exam comes from the
academic coursework you will have completed.
Topics frequently overlap throughout required courses in the
program and are covered in course
guidance, required and recommended readings, multi-media,
course discussions, assignments, and
exercises.
NOTE: All students will complete the comprehensive exam in

8. BUS692: Strategies in Human Resource
Management. The exam is administered in Week Five of the
course and takes approximately one to two
hours to complete. The exam may be completed only once.
IMPORTANT: Students will complete the exam corresponding
with their degree program. When you
purchase the exam from the University Bookstore Ed Map you
must choose your degree program
from the Purchase Options drop down menu to order the correct
exam. It is critical to your success
that you select the correct exam.
Comprehensive Exam Design
The exam consists of 90-120 questions, including questions
from each topic selected at random from a
test bank.

9. Page 5 of 23
Master of Human Resource Management Exam Topics
Business Ethics
• Corporate Social Responsibility (Questions related to social
reputation, corporate philanthropy,
human rights, power, and ethics)
• Discrimination (Questions related to racial and sexual
discrimination)
• Ethical Decision-Making (Questions related to external
rewards, models of ethical decision making,
utilitarian reasoning, and business ethics)
• Individual and Corporate Ethics and Culture (Questions
related to developing an ethical corporate
culture)
• International Ethical Standards (Questions related to ethical
issues for companies doing business

10. overseas)
• Stakeholder Relations (Questions related to how to engage
stakeholders)
Business Integration and Strategic Management
• Business and Corporate-level Strategies (Questions related to
localization strategy, international
strategy, economic of scale, emergent strategies, and business -
level vs. corporate-level strategies)
• Continuous Improvement (Questions related to quality
management, Six Sigma, Just-in-time
delivery, and sources of information regarding quality)
• Corporate Structure and Governance (Questions related to
managers, strategic leadership, goals,
leverage, and company officers)
• Managers and Management Structure (Questions related to
competitive intelligence, managing
people, learning, and functional managers)
• Marketing Strategy and Market Positioning (Questions related
to global expansion, small-scale
entry, and the marketing strategic in market positioning)
• Mission and Vision (Questions related to the purpose and use
of mission and vision relative to
corporate strategy)
• Shareholder Value and Return (Questions related to
obligations to provide shareholder value and
return on investment)

11. • Strategic Analysis Tools (Questions related to the SWOT
analysis, feedback, and ability to meet
financial obligations)
• Strategic Planning and Decision-Making (Questions related to
steps in strategic planning and how
to make company-level decisions)
Management Sub-Topic: Human Resource Management
• HR Affirmative Action (Questions related to Affirmative
Action Programs and compliance with
federal law)
• Employee Turnover (Questions related to voluntary vs.
involuntary turnover)
• Equal Employment Opportunity (Questions related to EEO
rules, employee rights, and
employment agencies)
• Human Resource Planning, Assessing, and Inventories
(Questions related to employment
forecasting, role of company goals in employment planning, job
design, and job analysis)
• Recruiting and Retention (Questions related to sources of
employees, recruitment activities,
retraining, and retention tracking)
Management Sub-Topic: Organizational Behavior
• Career Planning and Employee Development (Questions

12. related to diversity, organizational
design, and Knowledge/Skills/Abilities (KSAs))
Page 6 of 23
• Division of Labor and Organization (Questions related to
organizational levels, hierarchy, network
organizations, and span of control)
• Employee Values, Motivations, and Characteristics (Questions
related to understanding employee
motivations and behaviors, verbal communications, employee
attitudes, and knowledge transfer)
• International and Multinational Organizations (Questions
related to multinational design, global
mindsets, and worldwide perspectives)
• Organizational Culture, Ethics, and Values (Questions related
to diversity, ethical dilemmas,
developing culture, codes of conduct, and culture strategies)
• Organizational Design and Structure (Questions related to
organic organization, mechanistic
organization, bureaucracy, functional design, and determining
the right design/structure)
• Organizational Strategies (Questions related to differentiation
strategies, technological change,
and network-designed strategies)
Advanced Human Resource Management I

13. • Appraising and Improving Performance (Questions related to
employee performance evaluations,
and conducting appraisal interviews)
• Developing a Competitive Workforce (Questions related to
training climates, employee training
versus employee development, and cultural awareness)
• Employee Development (Questions related to career patterns,
understanding the developmental
needs of employees, and career management)
• Employee Training (Questions related to employee goals,
benefits of employee orientations,
developing a training environment, and understanding learning
curves)
• Performance Management and Appraisal (Questions related to
measuring individual performance,
developing performance appraisal systems, and
employee/supervisor relationships)
Advanced Human Resource Management II
• Conducting Performance Management (Questions related to
advantages of behaviorally anchored
rating scores, management by objectives, understanding
stereotyping, using results based
formats, and behavioral observation scales)
• Employee Selection (Questions related to involving employees
in the selection process, the
process for measuring employee appropriateness, synthesizing
information from applicant-job

14. matching process, understanding discrimination issues, and
employee competencies)
• Employee Separation and Retention (Questions related to the
stages of alternative dispute
resolution, understanding job withdrawal, employee frame of
reference, and the impact of negative
affectivity)
• Job Analysis, Employee Involvement, and Flexible Work
Schedules (Questions related to
gathering employee feedback, job analysis, and psychological
states of employees)
• Recruitment Careers (Questions related to specific job
descriptions, career plateaus, determining
promotions, career development programs, and types of
recruitment)
• Staffing (Questions related to pre-employment screenings, the
importance of job analysis, the
activities involved in the staffing process, job fairs, and
advantages to various hiring methods)
• Using Job Analysis and Competency Modeling (Questions
related to modern work environments,
ergonomic analysis, comprehensive job analysis, and behavioral
inventories)
Advanced Human Resource Management III
• Employee Benefits (Questions related to employee benefit
plans, retirement benefit levels,
unemployment benefits, and the nature and value of employee
benefits)

15. • Pay Structure Decisions (Questions related to the types of pay
structures, the Fair Labor
Standards Act, and measuring pay equity)
• Providing Benefits and Services (Questions related to laws
requiring employers to provide services
and benefits to employees, unemployment services benefits, and
retirement benefits)
Page 7 of 23
• Recognizing Employee Contributions with Pay (Questions
related to dimensions of pay strategies,
incentive pay programs, and rewarding productive behavior)
• Total Compensation Approaches (Questions related to cost of
living, the Fair Labor Standards Act,
the Equal Pay Act, pay grades, and types of pay systems)
• Using Performance-Based Pay to Achieve Strategic Objectives
(Questions related to the
evaluation of merit raises, stock option plans, and performance
based pay)
• Variable Pay and Benefits (Questions related to the funding of
social security benefits, pay-for
performance plans, variable pay plans, the Health Insurance
Portability and Accountability Act, and
workers compensation)
Advanced Human Resource Management IV

16. • Diversity Training (Questions related to Family Medical
Leave Act, goals of diversity training, Title
VII, Age Discrimination in Employment Act, sexual harassment,
quid pro quo)
• Ensuring Fair Treatment and Legal Compliance (Questions
related to termination of employees,
organizational codes of ethics, the prevention of harassment,
and grievance procedures)
• Equal Employment Opportunity (Questions related to fair
employment practice laws, the Glass
Ceiling Act, reverse discrimination, the Equal Employment
Opportunity Commission, and forms of
discrimination)
• Promoting Workplace Safety and Health (Questions related to
the Occupational Safety and
Health Administration, workplace safety and health, and
workplace accidents)
• Risk Management and Employee Relations (Questions related
to OSHA’s
Hazard Communication Standard, material safety data sheets,
and preventing
work-related injuries and accidents)
Advanced Human Resource Management V
• Collective Bargaining (Questions related to labor relations,
regulation of union actions, labor
management negotiation, employee strikes, and the National
Law Relations Board)

17. • High-Performance Work Systems (Questions related to using
high performance work systems,
encouraging collaboration and teamwork, and implementing
high-performance work systems)
• HR Planning for Alignment and Change (Questions related to
the resistance of change, planning
organizational changes, and the responsibility of employees in
strategic change.
• International Human Resources Management (Questions
related to assigning and accepting
international assignments, challenges of foreign assignments,
expatriate managers, and
international business)
• Managing Human Resources Globally (Questions related to
roles of expatriate managers, cultural
differences experienced working abroad, and collective
cultures)
• Strategically Managing the HRM Function (Questions related
to the total quality management
philosophy, the human resource strategy, and improving the
human resources structure)
• Understanding Unionization (Questions related to the union
certification process, functions of the
National Labor Relations Board, and contract negotiations)
Page 8 of 23

18. MHRM Sample Questions
Sample Question 1
Which of the following best describes the term corporate
culture?
A. A function of many factors, including corporate policies on
ethics, top management's leadership on
ethical issues, the influence of coworkers, and the opportunity
for unethical behavior.
B. A set of values, beliefs, goals, norms, and ways of solving
problems that members (employees) of
an organization share.
C. A set of values, beliefs, goals, norms, and ways of solving
problems that the public shares.
D. D. A function of many factors related to locus of control.
Correct Response: B
Sample Question 2
The resources and capabilities that lead to the formation of
distinctive competencies are mostly created at
which level of the organization?
A. Business
B. Functional
C. Corporate
D. Global
Correct Response: B
Sample Question 3
Which of the following statements about recruitment activities

19. is true? A.
Recruiting and hiring are interchangeable terms.
B. Effective recruitment attracts individuals to the organization.
C. Recruiting has little effect on employee retention.
D. Recruiting involves sorting and ranking job applicants.
Correct Response: B
Sample Question 4
The communication competency is linked to effective
performance of all but which of the following
skills? A. active listening skill
B. questioning skill
C. liaison skill
D. empathizing skill
Correct Response: C
Sample Question 5
Which of the following is NOT true of appraisal feedback?
A. Employees need to have a clear understanding of how they
stand in the eyes of the organization.
B. Managers often resist the appraisal process.
C. The sole purpose of the appraisal interview is to tell the
employee, "Here is how you rate and why."
D. Employees may see the appraisal process as a threat.
Correct Response: C
Page 9 of 23

20. Sample Question 6: Leon has applied for a mechanic's job at a
trucking company. As part of the
selection process, he was given three hours to repair a truck's
engine that was running unevenly using
parts available at the plant. The trucking company gave Leon
a(n) _____ test.
A. knowledge
B. interest and preference
C. work simulation
D. unstructured
Correct Response: C
Sample Question 7: Which of the following is a factor used to
determine retirement benefit levels of
employees under a defined benefit retirement plan?
A. Income level
B. Number of dependents
C. Number of promotions during the service
D. Age
Correct Response: D
Sample Question 8: According to the Uniform Guidelines, a rule
of thumb that identifies selection
practices that favor a disproportionate number of non-protected
class members is the _____.
A. two-thirds rule
B. acid-test rule
C. ration rule
D. four-fifths rule

21. Correct Response: D
Sample Question 9: When compared to traditional labor
relations, transformational labor relations lead to
_____.
A. lower productivity
B. lower employee participation
C. lower organizational effectiveness
D. lower costs
Correct Response: D
Page 10 of 23
Master of Arts in Organizational Management Exam Topics
Management Sub-Topic: Human Resource Management
• HR Affirmative Action (Questions related to Affirmative
Action Programs and compliance with
federal law)
• Employee Turnover (Questions related to voluntary vs.
involuntary turnover)

22. • Equal Employment Opportunity (Questions related to EEO
rules, employee rights, and
employment agencies)
• Human Resource Planning, Assessing, and Inventories
(Questions related to employment
forecasting, role of company goals in employment planning, job
design, and job analysis)
• Recruiting and Retention (Questions related to sources of
employees, recruitment activities,
retraining, and retention tracking)
Management Sub-Topic: Organizational Behavior
• Career Planning and Employee Development (Questions
related to diversity, organizational
design, and Knowledge/Skills/Abilities (KSAs))
• Division of Labor and Organization (Questions related to
organizational levels, hierarchy, network
organizations, and span of control)
• Employee Values, Motivations, and Characteristics (Questions
related to understanding employee
motivations and behaviors, verbal communications, employee
attitudes, and knowledge transfer)
• International and Multinational Organizations (Questions
related to multinational design, global
mindsets, and worldwide perspectives)
• Organizational Culture, Ethics, and Values (Questions related
to diversity, ethical dilemmas,
developing culture, codes of conduct, and culture strategies)

23. • Organizational Design and Structure (Questions related to
organic organization, mechanistic
organization, bureaucracy, functional design, and determining
the right design/structure)
• Organizational Strategies (Questions related to differentiation
strategies, technological change,
and network-designed strategies)
Legal Environment of Business
• Business Entities and Structure (Questions related to
corporations, partnerships, joint ventures, S-
corporations, and general partnerships)
• Common Law (Questions related to role of common law,
double jeopardy, US and English
Common Law systems, and civil law systems)
• Legal Agreements and Documents (Questions related to
fiduciary duty, prosecution, civil
proceedings, and the responsible corporate officer)
• Regulation and Control (Questions related to FTC Act, sources
of international law, state laws, and
the Cyber Security Enhancement Act)
• Tariffs and Taxes (Questions related to who imposes tariffs
and taxes)
• Tort and Liability (Questions related to trespass, negligence,
punitive damages, privilege, libel,
intentional torts, and invasion of privacy)
• Trade Laws and Regulations (Questions related to regulating
business ownership and international

24. trade)
Business Ethics
• Corporate Social Responsibility (Questions related to social
reputation, corporate philanthropy,
human rights, power, and ethics)
• Discrimination (Questions related to racial and sexual
discrimination)
Page 11 of 23
• Ethical Decision-Making (Questions related to external
rewards, models of ethical decision making,
utilitarian reasoning, and business ethics)
• Individual and Corporate Ethics and Culture (Questions
related to developing an ethical corporate
culture)
• International Ethical Standards (Questions related to ethical
issues for companies doing business
overseas)
• Stakeholder Relations (Questions related to how to engage
stakeholders)
Global Dimensions of Business
• Collusion and Anti-Trust (Questions related to dumping,
explicitly collusion, anti-trust law, and anti-

25. trust policy)
• Global Regulation and Governance (Questions related to
European Union, Group of Eight, the
United Nations, and the Organization for Economic Cooperation
and Development)
• Global Structures and Strategies (Questions related to World
Trade Organization, common
markets, barriers for entrants, exporting, and industry-based
considerations)
• Multinational Corporations and Enterprises (Questions related
to global corporations)
• Treaties and International Trade (Questions related to defining
a global company, an international
division, and knowledge management in a global firm)
Business Leadership
• Coaching and Mentoring (Questions related to mentoring,
executive coaching, and mentoring
techniques)
• Leader Traits and Effectiveness (Questions related to
leadership values, emotional intelligence,
enthusiastic leader, and self-awareness in leaders)
• Leadership Development (Questions related to education,
succession planning, and feedback)
• Leadership Styles and Approaches (Questions related to
positional leadership, executive leaders,
leadership competencies, and authority)
• Power and Legitimacy (Questions related to sources of power,

26. socialized power, and contingent
reward and punishment behavior)
Business Integration and Strategic Management
• Business and Corporate-level Strategies (Questions related to
localization strategy, international
strategy, economic of scale, emergent strategies, and business -
level vs. corporate-level strategies)
• Continuous Improvement (Questions related to quality
management, Six Sigma, Just-in-time
delivery, and sources of information regarding quality)
• Corporate Structure and Governance (Questions related to
managers, strategic leadership, goals,
leverage, and company officers)
• Managers and Management Structure (Questions related to
competitive intelligence, managing
people, learning, and functional managers)
• Marketing Strategy and Market Positioning (Questions related
to global expansion, small-scale
entry, and the marketing strategic in market positioning)
• Mission and Vision (Questions related to the purpose and use
of mission and vision relative to
corporate strategy)
• Shareholder Value and Return (Questions related to
obligations to provide shareholder value and
return on investment)
• Strategic Analysis Tools (Questions related to the SWOT

27. analysis, feedback, and ability to meet
financial obligations)
• Strategic Planning and Decision-Making (Questions related to
steps in strategic planning and how
to make company-level decisions)
Page 12 of 23
MAOM Sample Questions
Sample Question 1
The communication competency is linked to effective
performance of all but which of the following skills?
A. active listening skill
B. questioning skill
C. liaison skill
D. empathizing skill
Correct Response: C
Sample Question 2
When directors on a board serve for a fixed term but are not
elected all at once it is known as a ________
board.
A. Cumulative
B. Staggered
C. Proxy
D. Inside

28. Correct Response: B
Sample Question 3
Which of the following best describes the term corporate
culture?
A. A function of many factors, including corporate policies on
ethics, top management's leadership on
ethical issues, the influence of coworkers, and the opportunity
for unethical behavior.
B. A set of values, beliefs, goals, norms, and ways of solving
problems that members (employees) of an
organization share.
C. A set of values, beliefs, goals, norms, and ways of solving
problems that the public shares.
D. A function of many factors related to locus of control.
Correct Response: B
Sample Question 4
Which of the following are least likely to result in collusion?
A. High concentration ratio
B. Heterogeneous products
C. High entry barriers
D. High market commonality
Correct Response: B
Sample Question 5
Leadership effectiveness tends to be higher when the leader's
intelligence is:
A. about the same as that of the average group member
B. a little higher than that of the average group member
C. considerably higher than that of the average group member

29. D. considerably lower than that of the average group member
Correct Response: B
Page 13 of 23
Sample Question 6
Economies of scale are:
A. unit cost reductions associated with learning effects
B. unit cost reductions associated with superior customer
responsiveness
C. realized when output is as large as possible
D. unit cost reductions associated with a large-scale output.
Correct Response: D

30. Page 14 of 23
Master of Business Administration Exam Topics
Marketing
• Market Segment (Questions related to types of segmentation
and approaches to segmentation)
• Marketing Defined (Questions related to how to define the
target market, marketing strategies, and
marketing decision-making)
• Marketing Research (Questions related to focus groups,
customer satisfaction surveys, marketing
studies)
• Marketing Strategy (Questions related to marketing
management, planning for marketing, and how
companies determine their marketing strategy)
• Marketplace and Market Share (Questions related to generic
vs. specific market, economics of
scale, and product-market decision-making)
• Types of Marketing (Questions related to positioning,
marketing partners, marketing collaboration,
and service marketing)
Business Finance

31. • Balance Sheets and Financial Statements (Questions related to
income statements, use of the
balance sheet, analyzing financial statements)
• Cash Flows and Budgets (Questions related to cash budgets,
asset characterization, noncash
charges, and corporate cash)
• Corporate Earnings, Stocks, and Bonds (Questions related to
equity, bonds, net working capital,
investment, and market-to-book ratio)
• Corporate Financial Structures (Questions related to
partnerships, corporations, bylaws, public
companies, Sarbanes Oxley Act)
• Debt, Equity, and Depreciation (Questions related to fixed
assets, operating costs, the mix of debt
and equity, and depreciation)
• Financial Ratios (Questions related to debt-to-equity ratios,
earnings per share, turnover ratio,
return on equity, earnings before interest, net present value,
quick ratio, and use of financial ratios)
• Financing, Forecasting, and Planning (Questions related to
leverage, financing assets, the role of
financial planning and forecasting)
Accounting
• Assets and Liabilities (Questions related to cost-flow
assumptions, bad debt, and income tax
expenses)

32. • Audits, Auditing, and Balance Sheets (Questions related to a
fiscal year, accrual accounting,
internal control, GAAP, and profitability)
• Capital Investments (Questions related to recover of
investment, capital investment proposals, and
net present value)
• Credits and Debits (Questions related to how debits and
credits are posted to accounts)
• Equity (Questions related to owners’ equity, paid-in capital,
and net)
• Net Present Value (Questions related to calculating and using
NPV)
Management Sub-Topic: Human Resource Management
• HR Affirmative Action (Questions related to Affirmative
Action Programs and compliance with
federal law)
• Employee Turnover (Questions related to voluntary vs.
involuntary turnover)
• Equal Employment Opportunity (Questions related to EEO
rules, employee rights, and
employment agencies)
• Human Resource Planning, Assessing, and Inventories
(Questions related to employment
forecasting, role of company goals in employment planning, job
design, and job analysis)

33. Page 15 of 23
• Recruiting and Retention (Questions related to sources of
employees, recruitment activities,
retraining, and retention tracking)
Management Sub-Topic: Organizational Behavior
• Career Planning and Employee Development (Questions
related to diversity, organizational
design, and Knowledge/Skills/Abilities (KSAs))
• Division of Labor and Organization (Questions related to
organizational levels, hierarchy, network
organizations, and span of control)
• Employee Values, Motivations, and Characteristics (Questions
related to understanding employee
motivations and behaviors, verbal communications, employee
attitudes, and knowledge transfer)
• International and Multinational Organizations (Questions
related to multinational design, global
mindsets, and worldwide perspectives)
• Organizational Culture, Ethics, and Values (Questions related
to diversity, ethical dilemmas,
developing culture, codes of conduct, and culture strategies)
• Organizational Design and Structure (Questions related to
organic organization, mechanistic
organization, bureaucracy, functional design, and determining
the right design/structure)

34. • Organizational Strategies (Questions related to differentiation
strategies, technological change,
and network-designed strategies)
Legal Environment of Business
• Business Entities and Structure (Questions related to
corporations, partnerships, joint ventures, S-
corporations, and general partnerships)
• Common Law (Questions related to role of common law,
double jeopardy, US and English
Common Law systems, and civil law systems)
• Legal Agreements and Documents (Questions related to
fiduciary duty, prosecution, civil
proceedings, and the responsible corporate officer)
• Regulation and Control (Questions related to FTC Act, sources
of international law, state laws, and
the Cyber Security Enhancement Act)
• Tariffs and Taxes (Questions related to who imposes tariffs
and taxes)
• Tort and Liability (Questions related to trespass, negligence,
punitive damages, privilege, libel,
intentional torts, and invasion of privacy)
• Trade Laws and Regulations (Questions related to regulating
business ownership and international
trade)
Economics: Sub-Topic: Macroeconomics

35. • Employment and Unemployment (Questions related to full
employment, actual employment,
cyclical unemployment rate, unemployment rates, and
calculating employment rates)
• Gross and Net Domestic Product (calculating and using GDP
and NDP)
• Income, Debt, and Investment (Questions related to
calculating total income, debt, and
investment)
• Inflation and Interest Rates (Questions related to recession,
economic trend data, and inflation
calculations)
• International Trade (Questions related to net imports and net
exports)
• Pricing and Price Indexing (Questions related to Consumer
Price Index, depreciation, and base
years)
Economics: Sub-Topic: Microeconomics
• Elasticity (Questions related to calculating price elasticity,
demand, and inelastic demand)
• Pricing (Questions related to equilibrium price, demand
effects on price, and marginal utility)
• Supply and Demand (Questions related to supply/demand
curves, equilibrium, and using
supply/demand diagrams)
Page 16 of 23

36. Business Ethics
• Corporate Social Responsibility (Questions related to social
reputation, corporate philanthropy,
human rights, power, and ethics)
• Discrimination (Questions related to racial and sexual
discrimination)
• Ethical Decision-Making (Questions related to external
rewards, models of ethical decision making,
utilitarian reasoning, and business ethics)
• Individual and Corporate Ethics and Culture (Questions
related to developing an ethical corporate
culture)
• International Ethical Standards (Questions related to ethical
issues for companies doing business
overseas)
• Stakeholder Relations (Questions related to how to engage
stakeholders)
Global Dimensions of Business
• Collusion and Anti-Trust (Questions related to dumping,
explicitly collusion, anti-trust law, and anti-
trust policy)
• Global Regulation and Governance (Questions related to
European Union, Group of Eight, the
United Nations, and the Organization for Economic Cooperation
and Development)

37. • Global Structures and Strategies (Questions related to World
Trade Organization, common
markets, barriers for entrants, exporting, and industry-based
considerations)
• Multinational Corporations and Enterprises (Questions related
to global corporattions)
• Treaties and International Trade (Questions related to defining
a global company, an international
division, and knowledge management in a global firm)
Information Management Systems
• Artificial Intelligence (Questions related to cybernetic
systems, defining AI, and AI systems)
• Data and Information (Questions related to expert systems,
supply chain management,
input/output, and information databases)
• Decision-Support Systems (Questions related to the design and
use of decision-support systems)
• Geographic Information Systems (Questions related to the
design and use of GIS systems)
• Information Security (Questions related to establishing and
maintaining information security)
• Information Technology (Questions related to
hardware/software, extranet, intranet, and e-
business)
Quantitative Techniques and Statistics
• Data Analysis Techniques (Questions related to relationships
between variables, sampling,

38. measuring variation, estimating, and standard errors)
• Descriptive Statistics (Questions related to percentiles, mean,
median, mode, and variance)
• Hypothesis Testing (Questions related to when to reject or not
reject the null hypothesis)
• Inferential Statistics (Questions related to estimating and
inferring from data)
• Power Analysis (Questions related to assessing the power of a
test)
• Probability (Questions related to p-value, one-tailed tests, and
two-tailed tests)
• Sampling Errors (Questions related to sampling and non-
sampling errors)
• Sampling Methods and Research Design (Questions related to
populations and samples, cluster
sampling and random sampling)
• Significance Levels (Questions related to determining p-
values)
• Simulation Models (Questions related to using graphical
models)
• Type I and Type II Errors (Questions related to defining and
understanding Type I and Type II
errors)
Page 17 of 23
Business Leadership
• Coaching and Mentoring (Questions related to mentoring,
executive coaching, and mentoring

39. techniques)
• Leader Traits and Effectiveness (Questions related to
leadership values, emotional intelligence,
enthusiastic leader, and self-awareness in leaders)
• Leadership Development (Questions related to education,
succession planning, and feedback)
• Leadership Styles and Approaches (Questions related to
positional leadership, executive leaders,
leadership competencies, and authority)
• Power and Legitimacy (Questions related to sources of power,
socialized power, and contingent
reward and punishment behavior)
Business Integration and Strategic Management
• Business and Corporate-level Strategies (Questions related to
localization strategy, international
strategy, economic of scale, emergent strategies, and business-
level vs. corporate-level strategies)
• Continuous Improvement (Questions related to quality
management, Six Sigma, Just-in-time
delivery, and sources of information regarding quality)
• Corporate Structure and Governance (Questions related to
managers, strategic leadership, goals,
leverage, and company officers)
• Managers and Management Structure (Questions related to
competitive intelligence, managing
people, learning, and functional managers)
• Marketing Strategy and Market Positioning (Questions related

40. to global expansion, small-scale
entry, and the marketing strategic in market positioning)
• Mission and Vision (Questions related to the purpose and use
of mission and vision relative to
corporate strategy)
• Shareholder Value and Return (Questions related to
obligations to provide shareholder value and
return on investment)
• Strategic Analysis Tools (Questions related to the SWOT
analysis, feedback, and ability to meet
financial obligations)
• Strategic Planning and Decision-Making (Questions related to
steps in strategic planning and how
to make company-level decisions)
Page 18 of 23
MBA Sample Questions
Sample Question 1
Coordinating the flow of all goods, services and information
among channel members, and
throughout the channel, is referred to as:
A. supply chain management
B. distribution channel
C. logistics
E. flow marketing

41. Correct Response: C
Sample Question 2
For both managers and external financial analysts, __________
is the single most important
accounting number found on the income statement.
A. net income (net profit after tax)
B. earnings before interest and taxes (EBIT)
C. earnings available for common stockholders
D. operating profit
Correct Response: A
Sample Question 3
The percent of fixed assets to total assets is an example of:
A. vertical analysis
B. solvency analysis
C. profitability analysis
D. horizontal analysis
Correct Response: A
Sample Question 4
If a quality improvement plan is implemented and then
periodically evaluated and it is
discovered that the plan did not show improvement, what should
be done?
A. Earlier assumptions need to be reevaluated
B. Standardize for the future
C. Celebrate
Correct Response: A

42. Sample Question 5
The ____ is a program developed by the industrialized countries
to assist developing nations by
improving their ability to export.
A. World Trade Organization
B. Developing Nations Schedule
C. Harmonized Tariff Schedule
D. Generalized System of Preferences
Page 19 of 23
Correct Response: D
Sample Question 6
Gross Domestic Product (GDP) is the total market value of all:
A. final goods and services produced annually within a
country's borders
B. final and intermediate goods and services produced annually
within a country's borders
C. intermediate goods and services produced annually within a
country's borders
D. final goods and services produced every month within a
country's borders.
Correct Response: A
Sample Question 7
As the price of good A rises, the demand for good B rises.
Therefore, goods A and B are:
A. normal goods
B. inferior goods
C. substitutes

43. D. complements.
Correct Response: C
Sample Question 8
The use of bribery in international business is:
A. totally unacceptable
B. acceptable in the United States
C. a cost of conducting business in any country
D. an acceptable business practice in many countries' cultures
Correct Response: D
Sample Question 9
In some industries where pressures for globalization are
relatively low, local firms may possess
some skills and assets that are transferable overseas, thus
leading to a/an _____ strategy.
A. Defender
B. Extender
C. Dodger
D. Contender
Correct Response: B
Sample Question 10
Many IT professionals start their careers as programmers, or
programmer/analysts, and then
are promoted to ____, positions that require a broad range of
skills.
A. network administrators
B. network analysts
C. systems administrators
D. systems analysts
Correct Response: D

44. Page 20 of 23
Sample Question 11
Coordinating the flow of all goods, services and information
among channel members, and
throughout the channel, is referred to as:
A. supply chain management
B. distribution channel
C. logistics
D. flow marketing
Correct Response: C
Sample Question 12
Creativity among leaders tends to be distributed:
A. along a continuum from low to high
B. into being creative versus not creative
C. between old and young leaders
D. between planners versus implementers
Correct Response: A
Sample Question 13
The resources and capabilities that lead to the formation of
distinctive competencies are mostly
created at which level of the organization?
A. Business

45. B. Functional
C. Corporate
D. Global
Correct Response: B
Page 21 of 23
Frequently Asked Questions (FAQs)
Q: Why is this exam required?
Each business program requires each student to take a
comprehensive exam at the end of the
program. The purpose of this exam is to allow University of
Arizona Global Campus the ability to
assess the quality of its academic programs, to improve
programs and provide the best possible
educational experience for all students.
Q: How should I prepare for the exam?
The comprehensive exam includes topics covered throughout
your degree program, which are
aligned to the topics required for accreditation. Your
preparation for this exam comes from the

46. academic coursework you have already completed.
Q: Does this exam affect my final course grade?
Yes. You are awarded a grade based on exam completion. The
exam will contribute 20% to
your course grade. Please refer to your course syllabus for the
points and grading scale. The
exam is graded on a curve relative to the national norms.
Q: How many questions are on the exam?
There are approximately 90-120 multiple choice and True/False
questions on the exam.
Q: How much time do I have to take the exam?
Typically, the exam takes approximately 50-190 minutes. You
have 48 hours to complete the
exam once the exam has been started. The clock starts as soon
as you begin the exam, not
from when you purchased the exam.
Q: How much time is allowed to answer each question?
You are allowed 5 minutes to answer each question. You will
see the time remaining on the
screen for each question during the exam.
Q: Can I “back track” or skip questions during the exam?
No, you will not be able to go back to a question if you decide
to skip it. Do your best to answer
each question within the allotted time. Unanswered questions
will be graded as 0 points.
Unanswered questions are weighted the same as questions
answered incorrectly.
Q: How do I purchase and access the exam?
You will need a computer with Internet access. No other plug-
ins are required. The cost of the

47. exam is automatically applied to each student's ledger, and it is
accessed through the exam link
within your capstone course.
To access the exam, please click on the exam link within the
course assignment area through
your UAGC course website. The hyperlink directs your Web
browser to the appropriate exam
site and auto-fills the registration information. It will also send
your results back to the
Gradebook automatically upon completion of the exam.
Page 22 of 23
Q: Who do I contact if I purchased the wrong exam?
Before completing the exam, contact Peregrine Academic
Services at
[email protected] to identify the correct exam and they will
assist you.
The exam in this course is unique to each program. Students
must select their degree program
from the Purchase Options drop-down menu. When you
purchase the CPC exam, you must
select your corresponding degree program from the drop-down
menu. It is critical to your
success that you select the correct exam. Graduate programs
that share the BUS692 course
are:
• Master of Business Administration (MBA)

48. • Master of Arts in Organizational Management (MAOM)
• Master of Human Resource Management (MHRM)
Q: What if I have purchased the exam with a different e-mail
than in my Student Profile?
First, try to access the exam through the course website. If you
receive an error message, follow
the instructions on screen to change your email address. If that
does not resolve the issue,
please contact PAS technical support at:
www.PeregrineAcademics.com/Support E-mail:
[email protected]
Q: What do I do if the exam did not start? Trouble Shooting
Tips
If the exam does not start, double check your pop-up blocker
and/or personal firewall settings.
The exam opens in a new window. Turn the pop-up blocker off.
Add this site to your “safe sites”
list within your personal firewall settings. Another option will
be to select the link provided to
launch the exam in another window. If you receive an error
message when attempting to access
the exam, follow the instructions on your screen to address the
issue. If that does not resolve
the issue, contact PAS technical
support at: www.PeregrineAcademics.com/Support E-mail:
[email protected]
Q: Can I take breaks during the exam?
Yes, two 15-minute breaks are allowed for the entire exam,
which is not based on the number of
log-in attempts. You are allowed to stop during an exam and
restart at a later time. However,

49. you only have 3 log-in attempts within the 48 hours. Also, when
you re-start an exam, you will
resume on the next question in the exam, not the one you left.
After 48 hours or more than 3
log-in attempts, the exam site is inaccessible and a grade will be
generated, assigning 0 points
to unanswered questions. These restrictions are necessary to
preserve the academic integrity
of the exam process.
Q: Who do I contact if my exam grade didn’t post?
First, please wait at least 1 hour. If the grade is not posted
within an hour, it will generally post at
the end of the day.
http://www.peregrineacademics.com/Support
http://www.peregrineacademics.com/Support
http://www.peregrineacademics.com/Support
http://www.peregrineacademics.com/Support
Page 23 of 23
Exam Validity and Reliability
Peregrine Academic Services provides nationally normed,
summative assessment services for
Business Administration academic programs that are used for
internal and external
programmatic evaluation. Peregrine places a high priority on
ensuring colleges and universities
are provided with valid and reliable assessment instruments that
can be incorporated into their

50. academic programs to measure learning outcomes to serve
accreditation, accountability and
continuous improvement needs. Practices to ensure exam quality
begin at the concept stage
and continue through beta-testing, and with ongoing regularly
scheduled quality reviews.
Reliability refers to the extent to which the exam results are
repeatable.
Validity refers to the extent to which results are relevant and
meaningful.
To ensure reliability the following measures are adopted:
• Peer review and sensitivity analysis was included as part of
exam question
development.
• Exam scoring is objective using automated marking.
• Each exam is unique using a random selection of questions
from the test bank in
random topic order.
• Timed response periods for questions. When the user
navigates away from the exam
screen, the screen fades, a message appears informing the user
that he/she has left the
exam window and the questions are timed.
• Students are unable to copy/paste from the exam window.
• The exam services meet the security requirements for
Management of Information
Technology (MIS) Sarbanes-Oxley (SOX) compliant
organizations.

51. • Reliability stability was confirmed during the initial beta-
testing with no statistically
significant difference in scores (p<.05).
• Abandoned exams are excluded from summary reports.
To ensure exams are valid the following measures are adopted:
• Exam questions are written and reviewed by academic
professionals within each
discipline.
• Psychometric analysis was conducted to eliminate substandard
questions following
initial beta-testing and after use by institutions. Annual test
bank reviews are conducted.
• Questions have a subject-level designation with 4-8 subjects
per topic.
• Exam responses are either correct or incorrect with only one
possible correct choice.
• Scores are determined by summarizing the percent correct: per
subject, per topic, and
by total score.
• Many questions focus on application of concepts.
Comprehensive Exam DesignMaster of Human Resource
Management Exam TopicsBusiness EthicsBusiness Integration
and Strategic ManagementManagement Sub-Topic: Human
Resource ManagementManagement Sub-Topic: Organizational
BehaviorAdvanced Human Resource Management IAdvanced
Human Resource Management IIAdvanced Human Resource
Management IIIAdvanced Human Resource Management

52. IVAdvanced Human Resource Management VMHRM Sample
QuestionsMaster of Arts in Organizational Management Exam
TopicsManagement Sub-Topic: Human Resource
ManagementManagement Sub-Topic: Organizational
BehaviorLegal Environment of Business• Business Entities and
Structure (Questions related to corporations, partnerships, joint
ventures, S-corporations, and general partnerships)• Common
Law (Questions related to role of common law, double jeopardy,
US and English Common Law systems, and civil law systems)•
Legal Agreements and Documents (Questions related to
fiduciary duty, prosecution, civil proceedings, and the
responsible corporate officer)• Regulation and Control
(Questions related to FTC Act, sources of international law,
state laws, and the Cyber Security Enhancement Act)• Tariffs
and Taxes (Questions related to who imposes tariffs and taxes)•
Tort and Liability (Questions related to trespass, negligence,
punitive damages, privilege, libel, intentional torts, and
invasion of privacy)• Trade Laws and Regulations (Questions
related to regulating business ownership and international
trade)Business EthicsGlobal Dimensions of BusinessBusiness
Leadership• Coaching and Mentoring (Questions related to
mentoring, executive coaching, and mentoring techniques)•
Leader Traits and Effectiveness (Questions related to leadership
values, emotional intelligence, enthusiastic leader, and self-
awareness in leaders)• Leadership Development (Questions
related to education, succession planning, and feedback)•
Leadership Styles and Approaches (Questions related to
positional leadership, executive leaders, leadership
competencies, and authority)• Power and Legitimacy (Questions
related to sources of power, socialized power, and contingent
reward and punishment behavior)Business Integration and
Strategic ManagementMAOM Sample QuestionsMaster of
Business Administration Exam TopicsMarketingBusiness
Finance• Balance Sheets and Financial Statements (Questions
related to income statements, use of the balance sheet,
analyzing financial statements)• Cash Flows and Budgets

53. (Questions related to cash budgets, asset characterization,
noncash charges, and corporate cash)• Corporate Earnings,
Stocks, and Bonds (Questions related to equity, bonds, net
working capital, investment, and market-to-book ratio)•
Corporate Financial Structures (Questions related to
partnerships, corporations, bylaws, public companies, Sarbanes
Oxley Act)• Debt, Equity, and Depreciation (Questions related
to fixed assets, operating costs, the mix of debt and equity, and
depreciation)• Financial Ratios (Questions related to debt-to-
equity ratios, earnings per share, turnover ratio, return on
equity, earnings before interest, net present value, quick ratio,
and use of financial ratios)• Financing, Forecasting, and
Planning (Questions related to leverage, financing assets, the
role of financial planning and forecasting)Accounting• Assets
and Liabilities (Questions related to cost-flow assumptions, bad
debt, and income tax expenses)• Audits, Auditing, and Balance
Sheets (Questions related to a fiscal year, accrual accounting,
internal control, GAAP, and profitability)• Capital Investments
(Questions related to recover of investment, capital investment
proposals, and net present value)• Credits and Debits (Questions
related to how debits and credits are posted to accounts)• Equity
(Questions related to owners’ equity, paid-in capital, and net)•
Net Present Value (Questions related to calculating and using
NPV)Management Sub-Topic: Human Resource
ManagementManagement Sub-Topic: Organizational
BehaviorLegal Environment of Business• Business Entities and
Structure (Questions related to corporations, partnerships, joint
ventures, S-corporations, and general partnerships)• Common
Law (Questions related to role of common law, double jeopardy,
US and English Common Law systems, and civil law systems)•
Legal Agreements and Documents (Questions related to
fiduciary duty, prosecution, civil proceedings, and the
responsible corporate officer)• Regulation and Control
(Questions related to FTC Act, sources of international law,
state laws, and the Cyber Security Enhancement Act)• Tariffs
and Taxes (Questions related to who imposes tariffs and taxes)•

54. Tort and Liability (Questions related to trespass, negligence,
punitive damages, privilege, libel, intentional torts, and
invasion of privacy)• Trade Laws and Regulations (Questions
related to regulating business ownership and international
trade)Economics: Sub-Topic: Macroeconomics• Employment
and Unemployment (Questions related to full employment,
actual employment, cyclical unemployment rate, unemployment
rates, and calculating employment rates)• Gross and Net
Domestic Product (calculating and using GDP and NDP)•
Income, Debt, and Investment (Questions related to calculating
total income, debt, and investment)• Inflation and Interest Rates
(Questions related to recession, economic trend data, and
inflation calculations)• International Trade (Questions related to
net imports and net exports)• Pricing and Price Indexing
(Questions related to Consumer Price Index, depreciation, and
base years)Economics: Sub-Topic: Microeconomics• Elasticity
(Questions related to calculating price elasticity, demand, and
inelastic demand)• Pricing (Questions related to equilibrium
price, demand effects on price, and marginal utility)• Supply
and Demand (Questions related to supply/demand curves,
equilibrium, and using supply/demand diagrams)Business
EthicsGlobal Dimensions of BusinessInformation Management
SystemsQuantitative Techniques and StatisticsBusiness
Leadership• Coaching and Mentoring (Questions related to
mentoring, executive coaching, and mentoring techniques)•
Leader Traits and Effectiveness (Questions related to leadership
values, emotional intelligence, enthusiastic leader, and self-
awareness in leaders)• Leadership Development (Questions
related to education, succession planning, and feedback)•
Leadership Styles and Approaches (Questions related to
positional leadership, executive leaders, leadership
competencies, and authority)• Power and Legitimacy (Questions
related to sources of power, socialized power, and contingent
reward and punishment behavior)Business Integration and
Strategic ManagementMBA Sample QuestionsFrequently Asked
Questions (FAQs)Q: Why is this exam required?Q: How should

55. I prepare for the exam?Q: Does this exam affect my final course
grade?Q: How many questions are on the exam?Q: How much
time do I have to take the exam?Q: How much time is allowed
to answer each question?Q: Can I “back track” or skip questions
during the exam?Q: How do I purchase and access the exam?Q:
Who do I contact if I purchased the wrong exam?Q: What if I
have purchased the exam with a different e-mail than in my
Student Profile?Q: What do I do if the exam did not start?
Trouble Shooting TipsQ: Can I take breaks during the exam?Q:
Who do I contact if my exam grade didn’t post?Exam Validity
and Reliability