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Operational definitions are lists of definitions for key terms and acronyms used in a particular business area or project. They help unify discussion for teams, prevent confusion, and allow new people to quickly understand processes. To compile operational definitions, listen for unique terms used by the team, ask subject matter experts for definitions, and update the list throughout the project. While not required for small projects, operational definitions are especially helpful for newcomers to an area. Definitions can be included as an appendix or tracked separately and shared with team members.


