The Technology Doctor LTD is a boutique IT Solution provider and a privately held company whose offices are located in Kyaliwajjala, kira Municipality, Wakiso District.

1. : +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
COMPANY PROFILE
2017

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
Table of Contents
About Us........................................................................................................................................................ 2
Our Vision......................................................................................................................................... 2
Our Mission...................................................................................................................................... 2
Our Values........................................................................................................................................ 2
Our Code of Ethics ........................................................................................................................... 2
Company Hierarchy....................................................................................................................................... 3
Our Solutions................................................................................................................................................. 5
Services ......................................................................................................................................................... 5
Consultancy Services........................................................................................................................ 6
Web Site Designing & Development................................................................................................ 6
Search Engine Optimization (SEO)................................................................................................... 7
Implementation Services ................................................................................................................. 7
Managed Services............................................................................................................................ 7
Turn Key Projects ............................................................................................................................. 7
Our Clients..................................................................................................................................................... 9
Client Experience ............................................................................................................................. 9
CONTACT US................................................................................................................................................11

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
About Us
The Technology Doctor LTD is a boutique IT Solution provider and a privately held company whose
offices are located in Kyaliwajjala, kira Municipality, Wakiso District. The company has been operating
since 2012 and is NITA-U (National Information Technology Authority-Uganda) registered. Through a
network of employees and consultants, located all around the country, Technology Doctor LTD
specializes in Sales, Support and Maintenance of Microsoft solutions, Structured Cabling (Voice/Data),
CCTV Systems, Office Communication Solutions, IT consulting, Website Services and SEO to Small
and Midsize Businesses (SMBs), NGOs, and Government institutions in Uganda.
Our Vision
To lead in provision of IT Solutions
Our Mission
To build a boutique IT Company and offer the best level of Service to Clients.
Our Values
• Honesty
• Excellence
• Accountability
• Respect
• Teamwork
Our Code of Ethics
1. Time – First and foremost we respect our customers’ time.
2. Integrity – We are forthright and truthful in our dealings with customers, employees,
vendors, and other stakeholders. We keep our promises.
3. Respect for the Law – We adhere to all laws, regulations and ordinances that pertain to
the Plumbing industry as prescribed by federal, state, municipal and county governments.
We practice proper financial and accounting procedures in accordance with all laws
governing a privately held business.
4. Excellence – We design, install, service and repair ICT systems and parts in strict
accordance with the highest industry standards.
5. Safety & Reputation – We maintain a clean, safe, respectable and reputable place of
business.

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
6. Teamwork – We support each member of the team to strengthen the brand and build
successful long-term relationships.
7. Service – We maintain the highest degree of customer service to encourage repeat
business and enduring relationships with our customers.
8. Respect for Others – We treat our customers, fellow employees and other industry
professionals with the utmost respect.
9. Privacy – We show the greatest respect for the sanctity of our customers’ homes and their
privacy.
10. Competition – We value fair competition. We advertise, promote and market our brand
fairly and accurately and in a manner that reflects high standards.
Company Hierarchy

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Qualifications
Each member of our team has at least 5 years’ experience in IT Support and Maintenance of IT
Infrastructure. Our professionals participate in a rigorous continuing education program to stay ahead
of emerging IT requirements. In addition, they maintain prestigious professional certifications and
licenses.
No. Name Designation Qualifications
1. Nabende Antony End User Support Bsc Computer Science
2. Denis Ntegge Senior IT Support
MTA: Microsoft Technology Associate
MCSA: Microsoft Certified Solutions
Associate
Microsoft Certified Solutions Expert
(MCSE)
MCSE: Messaging
3. Simon kampe Network Support Dip. IT
4. Tucker Ajolorwoth Technician Dip. IT
5. Jesoph Obbo Electrician Bsc Electrical Engineering

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6. Denis Kisina Senior IT Support
Bsc Computer Science
Comptia A+
Comptia Network+
Our Solutions
Given the dynamism of Information Technology, the adoption of solutions goes beyond procurement
of Hardware & Software.
LAN/WAN Design and implementation of structured cabling (CAT5E, CAT 6, OFC)
Design, integrate, install and support enterprise LAN/WAN Solutions.
Wireless Design, integrate, install and support of wireless solutions for different
applications.
VPN Design, integrate, install and support VPN Solutions using various
appliances (Routers/UTM/Firewall)
To implement a complex, scalable & reliable IT solution, the customer needs the services of a team
which can design & implement different technologies and integrate to match user needs on turnkey
basis and ensure that deadlines are met.
Mail Server Provide solutions for email management which extends much beyond the
regular features of mail hosting.
Anti-Virus Comprehensive Anti-Virus and content security solutions that safeguards
Gateway, Servers, Workstations and Desktops from Viruses, Spyware,
Adware, Malware, Key loggers, Hackers, Spammers, Phishing,
objectionable content and many more.
UTM-Firewall Comprehensive security by integrating state-full packet firewall, full-
featured VPN, anti-spyware, gateway anti-virus, intrusion prevention, anti-
spam, and URL filtering, reducing the time and costs associated with
managing multiple-point solutions.
Services
The services are designed to provide care and control of your products and infrastructure. To help
our customers to get the most from their IT infrastructure, Technology Doctor’s comprehensive

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portfolio of IT services has been specifically designed to cover the entire scope of today’s IT
infrastructures.
Consultancy Assessing the customer requirements, physical facilities, and
review current processes to recommend a system design,
implementation plan, Consultancy and ROI estimation.
Implementation We will work hand in hand with customer to provide a turnkey
installation of technology throughout your facility by installing and
configuring equipment and applications to meet your
requirements.
Managed Managed services is the practice of transferring day-to-day related
management responsibility as a strategic method for improved
effective and efficient operations.
Consultancy Services
 Computer-site planning consultancy services
 Hardware selection consultancy services
 Computer hardware acceptance testing consultancy services
 Computer audit consultancy and hardware consultancy services
 Hardware disaster-recovery consultancy services
Web Site Designing & Development
The Technology Doctor, specialize in building, designing and developing custom web sites, just for
your business. Our designs and developments are efficient in terms of graphics, layout, load time,
fonts, high-end programming website application cutting edge website optimization techniques and
ease of navigation which is Necessary to influence the visitor. Our website designing and
development services maintains a professional look and feel at an affordable price
 Responsive website
 E-commerce web site development
 Web portal development
 Static/ dynamic web site designing

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
Search Engine Optimization (SEO)
An SEO service provider utilizes the practice of search engine optimization to increase the amount of
visitors to a Web site by obtaining high-ranking placements in the search results page of search
engines (SERP) - including Google, Bing, Yahoo and other search engines. We believe in providing
quality SEO services. Benefits OF SEO:-
 Helps in business growth and fulfil its objectives.
 Improves the identity and usability of your website.
 Increase the online visitor volume and sales.
 Increase profitability by providing effective and inexpensive processing.
Implementation Services
 Application and Equipment Installation & Configuration
 Optimize performance and value with a service agreement that meets your needs, from basic
maintenance and support to all inclusive full service support.
 We will be a single point of contact who will work closely with your project sponsor to manage
the entire implementation process from requirements, installation, configuration, certification
and training.
Managed Services
Integrated Services Extended Services
 Desktop Management
 Managed Server Solutions
 Network Management
 Managed Security Solutions
 Backup Media Management
 Help Desk Management
 Asset Management
 Vendor Management
 Change Management
 Senior Management Support
Turn Key Projects
We execute turnkey projects involved in Networking, Wireless Networking, VPN, Security, Storage,
Servers, Desktops & Laptops sourcing which completes total execution of the project. We are always
striving to exceed your expectation for quality.
As part of MARS services portfolio Consultancy, Implementation and Managed services, our approach
insures quality because we pay so much attention to every detail of a project including Designing of

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the Network, selecting of the hardware (Security, Storage, Servers, Software, Desktops & Laptops),
managing suppliers, Complete implementation and keeping clients informed throughout the entire
process.

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
Our Clients
Client Experience
Technology Doctor specializes in IT Support and Maintenance of IT infrastructure. We partner with IT
staff to develop, execute, Support and Maintenance strategies. Our scope of projects done:
No. Name of Company Scope of Work Contact person
1.
Zenitaka – Hyundai Joint
Venture (ZHJV)
 preventative maintenance and
Repair of Printers, desktops and
Servers
 Hardware supplies
 Software supplies
 CCTV installation
Mr. Patrick Kategaya
Title: IT Manager
Tel: 0774571083/0701022888
Email: ktgypatrick@yahoo.com
2. National Medical Stores
 Toner Supplies
 Hardware Supplies
Mr. Gideon Wananda
Title: Coordinator, MIS Support
Tel: 0782088508
Email: gwananda@nms.go.ug
3. Oscar & Co. Advocates
 preventative maintenance and
Repair of Computer and Printers
Mr. Allan Ojok
Title: Senior Associate
Tel: 0701411709
4. Graphic Systems-ea
 Hardware supplies
 IT Support
Mr. Emos Ekodeu
Title: IT Manager
Tel: 0703789279
Email: it@graphicsystems-ea.com
5.
Voluntary Action for
Development (VAD Uganda)
 Website Development
 IT Support
 Server and Desktop Support
Mrs. Dorothy Esther Nalule
Title: Administrator
Tel: 0756315678
Email: vad@vaduganda.org or
vaduganda@yahoo.co.uk
6. Ministry of Works.
 IT Support
 Hardware Sales
Mr. Eric Ssebufu
Title: IT Officer
Tel: 0774071303
Email: Sebrican3@yahoo.co.uk

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
7. UNCDF
 IT Support
 Hardware Sales
Ms. Ritah Nabirye
Title: Administrator
Tel: 0756453777
Email: ritah.nabirye@uncdf.org

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: +256 777005155 |: +256 414 690137 |: info@technologydoctor.ug |: www.technologydoctor.ug
CONTACT US
Tel
National number +256-414 690137
E-mail
Enquiries: info@technologydoctor.ug
Sales: sales@technologydoctor.ug
Suggestions: talk2us@technologydoctor.ug
Physical
The Technology Doctor
First Floor, Unit A4
Naalya, Namugongo Rd
Postal
The Technology Doctor
PO Box 2269
Kampala Uganda
Legal
TIN. Number 1001945