STRATEGIC HORIZONS
P R O F I L EC O M P A N Y
Corporate Profile
2010
STRATEGIC HORIZONS
Strategic HORIZONS
P.O Box: 90545
Riyadh: 11623
Kingdom of Saudi Arabia
Tel: 966 1 200 1000
Fax: 966 1 203 4422
Web: www.sth.com.sa
3
Introduction
Strategic Horizons is a newly
established Saudi/Canadian company,
specialized in providing a world-class
Information Technologies Solutions,
Services and Software development.
With our team of dedicated IT
professionals and expertise across
many different technologies and
platforms, we are committed to deliver
effective solutions to a wide range of
business needs using state-of-the-art
technologies .
Healthcare
Finance
Communication
Insurance
Consulting
Retail
Real Estate
Manufacturing
Government
Legal
Trading
5
Our Mission
7
Strategic Horizons Mission is to become
the partner of choice to our clients,
leading the IT industry by providing
Quality and effective IT Solutions and
Support to our customers.
With professional approach, commitment
and total understanding of our Clients’
needs, we deliver solutions that improve
our Customers competitiveness.
Corporate
Philosophy
Corporate Values
Strategic Horizons commits to:
 Adopting high standards of
ethics in all its business
actions and practices
 Providing its customers with
high quality services
 Tailor-made Services to meet
& exceeds Customer’s needs
and expectations
 Guaranteeing highly
competitive services to its
clients
 Engaging highly skilled
personnel
9
Our corporate philosophy establishes the
fundamental principles of our
management system. The executive
organization focuses on business
expansion and profitability improvement
under the supervision of the Board of
Directors.
We preserve a high level of business
ethics characterised by integrity and
honesty in all of our business actions.
Security
Quality
By applying advanced methodologies and international standards
in all of our activities, we insure high quality services for our
clients.
We apply state-of-the-art security standards to
protect the privacy, uniqueness, sensitivity and
confidentiality of our clients’ IT infrastructure and
information.
 Unified Modeling Language (UML)
 Rational Unified Process (RUP) Methodology
 The Information Technology Infrastructure Library (ITIL)
11
HR General
Policy
Strategic Horizons recruits people from various backgrounds,
educated and ambitious people who thrive on challenges, are
responsible and self-confident with excellent communication
skills and relevant professional experience.
Equal Opportunities
Strategic Horizons is an equal opportunity employer and
applies an Equal Opportunities Policy. Our employees enjoy
continuous learning and professional growth in a dynamic
professional environment
Strategic Horizons realizes that
the achievement of its goals is
dependent on its team.
13
Four Areas
of Service
Excellence
FOUR AREAS OF SERVICE EXCELLENCE
Consultancy Services
Project & Professional Services
Outsourcing Services
Contract & Services
15
Consultancy Services
Strategic Horizons has broad experience in the delivery of consulting services
targeted at supporting clients in setting up and running their IT environment.
Consulting services involve the following key domains:
 Business Consultancy Services: Collection of business and user requirements,
Business Process Re-engineering,.
 Architecture: Portfolio analysis of the information systems in production,
assessments of architecture systems maturity.
 Security: Definition of security policies, security assessments and risk analysis
of operational environments.
 Provision of highly qualified personnel to work on the client’s premises.
 Quality Assurance, Project Quality Plans, functional and quality tests, quality
assessments, quality audits.
 Analysis & Evaluation : Processes impact and evaluate results
Information Systems
Security Policy
The policy addresses
a wide range of
security issues
including web
security, digital
signatures, network
security (firewalls,
VPNs, intrusion
detection, etc.), e-
mail security and
virus protection. In
addition increasing
user awareness with
respect to security
when accessing LAN
resources.
17
Project & Professional Services
Our continually evolving methodologies and tools allow a smooth projects
implementation, with NONE to minimal disruption of your Day-to-Day operation.
With effective communications and qualified team we ensure that all project
involved parties are kept ’in the loop’ as the project unfolds.
Our projects Team is committed to deliver on-Time and within budget.
Projects Management
• Management of project resources, Change and Risk Management.
• Guiding projects from the get-go to implementation.
By employing the best tools available, our Professional services team have
everything they need to help make your IT projects an outstanding success.
Professional Services
Roadmap and Implementation Planning
Solution Architecture, Assessments & Design
Vendors Product and best value Package selection
Outsourcing Strategy
Systems Health Checks
Capacity Planning and Management.
Redundancy and Recovery
All aspects of the any
project are studied in
a development
environment
beforehand and
monitored
throughout the roll-
out.
19
Outsourcing Services
We take care in matching culture, skills and quality with our clients’
needs.
Strategic Horizons provide long-term contractors enabling our
clients to partially or fully outsource their IT function. We also take
full responsibility for each contractor’s Service Level Agreement.
These include:
• Network Administrators
• Project Managers
• Database Engineers
• Developers
• Microsoft Support Specialists
• Helpdesk Agents
• Service Desk Support Engineers
• On-site Technicians
• Roll-out Specialists
21
Our quality screening
and interviewing
process guaranties
nominating and
appointing only
professional and
talented IT resources
when required by our
Clients.
We provide
resources ranging
from end user
support to
enterprise-wide IT
business support
specialists.
Contract & Services
Service Level Agreement Management
Because each and every business has its own unique requirements, we will
tailor a flexible SLA (Service Level Agreement) solution that suits your
company needs. You don’t pay for services you don’t need.
Services
• Deployment and installation of new Workstations
• Deployment or removal of software
• Imaging and Configuration
• OS and other software upgrades
• Active Directory Components Migration
• Mass Deployments, Windows 2K/2K3/XP Migration and Service Pack Rollouts
• Temporary Resources
• Asset Audits
• Deployment of LAN/WAN.
• Servers & Workstation Maintenance
• Printers Maintenance
• Installations, Moves, Adds, Changes, Decommissioning and/or recycling
23
With our
comprehensive,
flexible solutions
outsourcing is not
only a financially
viable proposition
but also a sensible
option.
Why Strategic Horizons?
 Effective Managed Services will maximize uptime and
productivity
 Access to top notch IT skills without the hidden payroll costs
 As a multi-vendor service provider we can offer you choice and
best-of-breed technologies
 Our fast response and turnaround times mean minimized
downtime and improved productivity
 Tailored solutions to suit your requirements.
25
Sources of
our Success
We Belief that mutual respect will bring greater understanding
and build stronger relationships.
In an environment of honesty, integrity, professionalism,
transparency and respect; successful long-term partnerships with
our staff, suppliers and, most importantly, our CLIENTS, are easily
maintained. The sharing of ideas and information allows us to
better understand your operations so that our service delivery is
continually refined and improved, unlocking your company’s true
potential.
At Strategic Horizons we have made this a cornerstone of our
business culture.
26
P.O. Box: 90545
Riyadh: 11623
Kingdom of Saudi Arabia
Tel: 966 1 200 1000
Fax: 966 1 203 4422
Thank You
w w w . s t h . c o m . s a

company profile for SH

  • 1.
    STRATEGIC HORIZONS P RO F I L EC O M P A N Y
  • 3.
  • 4.
    Strategic HORIZONS P.O Box:90545 Riyadh: 11623 Kingdom of Saudi Arabia Tel: 966 1 200 1000 Fax: 966 1 203 4422 Web: www.sth.com.sa 3
  • 5.
  • 6.
    Strategic Horizons isa newly established Saudi/Canadian company, specialized in providing a world-class Information Technologies Solutions, Services and Software development. With our team of dedicated IT professionals and expertise across many different technologies and platforms, we are committed to deliver effective solutions to a wide range of business needs using state-of-the-art technologies . Healthcare Finance Communication Insurance Consulting Retail Real Estate Manufacturing Government Legal Trading 5
  • 7.
  • 8.
    7 Strategic Horizons Missionis to become the partner of choice to our clients, leading the IT industry by providing Quality and effective IT Solutions and Support to our customers. With professional approach, commitment and total understanding of our Clients’ needs, we deliver solutions that improve our Customers competitiveness.
  • 9.
  • 10.
    Corporate Values Strategic Horizonscommits to:  Adopting high standards of ethics in all its business actions and practices  Providing its customers with high quality services  Tailor-made Services to meet & exceeds Customer’s needs and expectations  Guaranteeing highly competitive services to its clients  Engaging highly skilled personnel 9 Our corporate philosophy establishes the fundamental principles of our management system. The executive organization focuses on business expansion and profitability improvement under the supervision of the Board of Directors. We preserve a high level of business ethics characterised by integrity and honesty in all of our business actions.
  • 11.
  • 12.
    By applying advancedmethodologies and international standards in all of our activities, we insure high quality services for our clients. We apply state-of-the-art security standards to protect the privacy, uniqueness, sensitivity and confidentiality of our clients’ IT infrastructure and information.  Unified Modeling Language (UML)  Rational Unified Process (RUP) Methodology  The Information Technology Infrastructure Library (ITIL) 11
  • 13.
  • 14.
    Strategic Horizons recruitspeople from various backgrounds, educated and ambitious people who thrive on challenges, are responsible and self-confident with excellent communication skills and relevant professional experience. Equal Opportunities Strategic Horizons is an equal opportunity employer and applies an Equal Opportunities Policy. Our employees enjoy continuous learning and professional growth in a dynamic professional environment Strategic Horizons realizes that the achievement of its goals is dependent on its team. 13
  • 15.
    Four Areas of Service Excellence FOURAREAS OF SERVICE EXCELLENCE
  • 16.
    Consultancy Services Project &Professional Services Outsourcing Services Contract & Services 15
  • 17.
  • 18.
    Strategic Horizons hasbroad experience in the delivery of consulting services targeted at supporting clients in setting up and running their IT environment. Consulting services involve the following key domains:  Business Consultancy Services: Collection of business and user requirements, Business Process Re-engineering,.  Architecture: Portfolio analysis of the information systems in production, assessments of architecture systems maturity.  Security: Definition of security policies, security assessments and risk analysis of operational environments.  Provision of highly qualified personnel to work on the client’s premises.  Quality Assurance, Project Quality Plans, functional and quality tests, quality assessments, quality audits.  Analysis & Evaluation : Processes impact and evaluate results Information Systems Security Policy The policy addresses a wide range of security issues including web security, digital signatures, network security (firewalls, VPNs, intrusion detection, etc.), e- mail security and virus protection. In addition increasing user awareness with respect to security when accessing LAN resources. 17
  • 19.
  • 20.
    Our continually evolvingmethodologies and tools allow a smooth projects implementation, with NONE to minimal disruption of your Day-to-Day operation. With effective communications and qualified team we ensure that all project involved parties are kept ’in the loop’ as the project unfolds. Our projects Team is committed to deliver on-Time and within budget. Projects Management • Management of project resources, Change and Risk Management. • Guiding projects from the get-go to implementation. By employing the best tools available, our Professional services team have everything they need to help make your IT projects an outstanding success. Professional Services Roadmap and Implementation Planning Solution Architecture, Assessments & Design Vendors Product and best value Package selection Outsourcing Strategy Systems Health Checks Capacity Planning and Management. Redundancy and Recovery All aspects of the any project are studied in a development environment beforehand and monitored throughout the roll- out. 19
  • 21.
  • 22.
    We take carein matching culture, skills and quality with our clients’ needs. Strategic Horizons provide long-term contractors enabling our clients to partially or fully outsource their IT function. We also take full responsibility for each contractor’s Service Level Agreement. These include: • Network Administrators • Project Managers • Database Engineers • Developers • Microsoft Support Specialists • Helpdesk Agents • Service Desk Support Engineers • On-site Technicians • Roll-out Specialists 21 Our quality screening and interviewing process guaranties nominating and appointing only professional and talented IT resources when required by our Clients. We provide resources ranging from end user support to enterprise-wide IT business support specialists.
  • 23.
  • 24.
    Service Level AgreementManagement Because each and every business has its own unique requirements, we will tailor a flexible SLA (Service Level Agreement) solution that suits your company needs. You don’t pay for services you don’t need. Services • Deployment and installation of new Workstations • Deployment or removal of software • Imaging and Configuration • OS and other software upgrades • Active Directory Components Migration • Mass Deployments, Windows 2K/2K3/XP Migration and Service Pack Rollouts • Temporary Resources • Asset Audits • Deployment of LAN/WAN. • Servers & Workstation Maintenance • Printers Maintenance • Installations, Moves, Adds, Changes, Decommissioning and/or recycling 23 With our comprehensive, flexible solutions outsourcing is not only a financially viable proposition but also a sensible option.
  • 25.
  • 26.
     Effective ManagedServices will maximize uptime and productivity  Access to top notch IT skills without the hidden payroll costs  As a multi-vendor service provider we can offer you choice and best-of-breed technologies  Our fast response and turnaround times mean minimized downtime and improved productivity  Tailored solutions to suit your requirements. 25
  • 27.
  • 28.
    We Belief thatmutual respect will bring greater understanding and build stronger relationships. In an environment of honesty, integrity, professionalism, transparency and respect; successful long-term partnerships with our staff, suppliers and, most importantly, our CLIENTS, are easily maintained. The sharing of ideas and information allows us to better understand your operations so that our service delivery is continually refined and improved, unlocking your company’s true potential. At Strategic Horizons we have made this a cornerstone of our business culture. 26
  • 29.
    P.O. Box: 90545 Riyadh:11623 Kingdom of Saudi Arabia Tel: 966 1 200 1000 Fax: 966 1 203 4422
  • 30.
    Thank You w ww . s t h . c o m . s a